PublixHelps

@YorkieSpace Hi there, I am so sorry to hear this. @InstacartHelp would be happy to assist further. ⇝Maria

@Instacart is this how you want your shoppers to treat customers? Hannah mis-delivered my items from @Publix & instead of apologizing & correcting things she sent texts threatening that I would get banned. Groceries obviously were not delivered to my house. Doormats don’t match.

@Dyertek Thanks for sharing this with us. ■ Cinthya

@PublixHelps Eastgate in Aiken. The employees were fantastic. They were going as fast as possible & were as friendly & polite as can be. They got me & the other guy done quickly. They get my kudos. The 2 people ordering get my ire lol

@Publix ya need to institute a 2 sub limit for in person orders. This line of 11 people just turned into 2 cause the 2 people in front of us were ordering subs for their families. The poor employees looked like hostages lol

@Jd96032201 I am sorry to see this issue at our store. Can you tell me the exact store you stopped in? ■ Cinthya twitter.com/messages/compo…

@Publix Publix where shopping is a pleasure!! 🤮🤮🤮🤮

@Jdd100Jec I have replied to your private message. Please provide us with the requested information to further assist you. ■ Cinthya

@PublixHelps why are you denying these items ????!

@Sarah__Val Oh no, I'm sorry to see this. Can you send us a private message with the store location you shop in? - Meg twitter.com/messages/compo…

@Publix can you teach the deli department how to roll a wrap 😭😭😭

@McdinkleD Hi there. I'm sorry about your recent experience. Can you send us a private message with the store location? - Meg twitter.com/messages/compo…

@Publix how have you still not figured out online ordering? Same people taking counter orders can’t be doing online orders. 6 people in the sub line is an hour wait. Online orders are always late. Shopping is a pleasure except at the deli

@JDHill184885951 Thank you for reaching out. To cancel a prepaid prescription, please contact your Publix Pharmacy directly, where an associate can assist you by phone. Please also send us a private message, as we’d like to learn more about your experience. - Reagan twitter.com/messages/compo…

@Publix I would to cancel my prepaid prescription. What’s the process? I had a terrible experience in one of your pharmacy’s. It’s not the first time I’m done!

@RushingSpirit_1 Hello. Please direct message us, so we may assist you. If you happen to have the name of the cashier, that will be helpful! *Nichole twitter.com/messages/compo…

@Publix I was just at your store B Ridge and McCutchean (sp?) here in Sarasota and the lady in front of me. Her total was 112.28 so she gave the express cashier $113 after she handed him the money she goes. Oh I have the $.28 if you wanna just give me a dollar back and he said I can’t do that. I already rang it in and she says what do you mean just give me back my dollar I’ll give you the $.28 no ma’am it’s against store policy for me to do that since when is at store policy if in fact it is? If it isn’t then he just lied and that just means he can’t do the math without the machine. If that is store policy, that’s the dumbest policy I’ve ever heard and then if he’s lying, that almost kind of makes it worse. And don’t tell me it’s because of the penny situation because if you can come back and say that……. that’s even dumber.

@Oh_Naw Thank you for bringing this to our attention. Could you please send me a private message so I can gather more details about your experience? - Reagan twitter.com/messages/compo…

Just had the most unpleasant experience at @Publix store #1371. The buy 2 get 2 sale wasn't ringing up properly and the employee tried to argue with me that it was actually buy 3 get 2 despite me showing the sale in the ad!!

@theoldhaley Hi there. I would like to look into this for you. Could you please private message me, so I can gather a few more details about your concern? - Reagan twitter.com/messages/compo…

@Publix yeah hi???? why have you taken away my cheerwine omg

@twmpwbr Hello, Patti. I apologize for the inconvenience. Please direct message us with more specific details as to the type of information missing. *Nichole twitter.com/messages/compo…

@Publix Hi. Whats going on with Publix App.? My information disappeared from in your App.! Tech Dept. Obviously did something wrong! They need to correct App, asap! Thank you!

@naiilahraks Oh, no! I'm so sorry to hear this, Ida. Please direct message us with the store location you've experienced this with. Additionally, please confirm if this is regarding online orders. *Nichole twitter.com/messages/compo…

@Publix Nothing more disappointing than thinking about dinner all day, getting home with it and it's wrong. You're losing it (or at least this store is) - the last 3 times I've gotten a sandwich it was messed up. One time - no tomatoes. Next time - sandwich was a mess.

@basementfattie Thank you for reaching out. After careful consideration, Publix decided to discontinue the Publix Soda Grapefruit Wedge flavor from our shelves. This decision was made based on its performance and demand over time. ~ Jamie

@Publix did y'all stop making/selling the grapefruit citrus 2L bottle?

@shannoncoello Hello. I'm sorry to hear we've disappointed you. Would you mind private messaging me, so I can assist further? ⩥ Clark twitter.com/messages/compo…

@ChadDKollas I have responded to your private message. - Logan

@PublixHelps I have sent a direct message with the number for our Clinic Nurse to help with additional information. Thank you, @PublixHelps.

Dear @Publix Your pharmacist at Publix Pharmacy #1506 will not fill a prescription for a controlled pain medication for a patient because: 1) The patient doesn’t look “sick enough” to be receiving palliative care, and… 2) The pharmacist doesn’t actually understand the definition of palliative care. Please help fix this unacceptable situation ASAP.

@marinaabike Hello. I'm sorry to hear we have disappointed you. Especially on more than one occasion. Please direct message us with the store location you've purchased the sub from. *Nichole twitter.com/messages/compo…

@Publix count your days. Every time I online order my sub, I hardly get any mayo even tho I always ask for a lot. This time, I thought “what can I write for them to actually put a decent amount on?” Apparently that wasn’t good enough either. This looks like light mayo 😭

@Quita63 Thank you so much. I'll be sure your feedback is shared. - Meg

@PublixHelps Publix, Mobile Hwy, Pensacola, Fl.

@PublixHelps Not sure why Publix feels it is angood idea to switch up mgmnt and personnel. What felt like our home where you walk in and there are smiles to now what looks like a bunch of robots in their own world. Not to mention the apparent laziness that comes with the changes.

@maevinj I am sorry to hear about this. Can you private message me your In-Store Pickup number? ~ Jamie twitter.com/messages/compo…

Some @Publix @PublixHelps stores don’t need to take online orders. Waited 30 minutes after pickup time for a gross sub on stale bread.