Partha Pratim Sarkar

@XiaomiIndia @RedmiIndia I've sent you a DM. Please look into this matter with fairness. I tried to upload others pics of my damaged phone. But I can't upload in DM. So, I'm uploading again here. The + option to upload pics or files isn't available. Please look into this matter

My Redmi Note 14 Pro allegedly overheated during normal Netflix usage on 11 May 2026, started smoking & exploded. The battery melted, back panel opened & display shattered. This is a serious safety issue & I could have been seriously injured. @XiaomiIndia @RedmiIndia

This phone was gifted by my Mother, Mrs. Maya Sarkar. Invoice uploaded. @XiaomiIndia @Xiaomi @RedmiIndia

The phone is under 1 year old & I always used the original charger. Yet my replacement claim was rejected as “Out of Warranty” with ₹26,772 repair cost. @XiaomiIndia @RedmiIndia Job Sheet - WXIN2605140002184

My Redmi Note 14 Pro allegedly overheated during normal Netflix usage on 11 May 2026, started smoking & exploded. The battery melted, back panel opened & display shattered. This is a serious safety issue & I could have been seriously injured. @XiaomiIndia @RedmiIndia