Claim Assist Representative (@qr_SwiftHelp) - Twitter Profili

Claim Assist Representative@qr_SwiftHelp·10 Mar

@noeliasnchez96 Thank you for bringing this to our attention 😊. Please follow us back so we can DM you directly, escalate the matter further, and check on it promptly. We’ll review the details right away and update you as soon as progress is made. Regards, Supervisor Lynne 🌹🌹

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Noelia@noeliasnchez96·10 Mar

@qatarairways Traducción Hello! I purchased my flight through Iberia, operated by Qatar I called to request a refund for my flight on the 18th and was told that they had no record of Qatar Airways allowing refunds until 22 March, only until 15 March, Could you please provide information?

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Claim Assist Representative@qr_SwiftHelp·10 Mar

Thank you for bringing this to our attention 😊. Please follow us back so we can DM you directly, escalate the matter further, and check on it promptly. We’ll review the details right away and update you as soon as progress is made. Regards, Supervisor Lynne 🌹🌹

Noelia@noeliasnchez96

@qatarairways Traducción Hello! I purchased my flight through Iberia, operated by Qatar I called to request a refund for my flight on the 18th and was told that they had no record of Qatar Airways allowing refunds until 22 March, only until 15 March, Could you please provide information?

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Claim Assist Representative@qr_SwiftHelp·10 Mar

@beensutoor Thank you for bringing this to our attention 😊. Please follow us back so we can DM you directly, escalate the matter further, and check on it promptly. We’ll review the details right away and update you as soon as progress is made. Regards, Supervisor Lynne 🌹🌹

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بين سطور@beensutoor·10 Mar

@qatarairways I contacted you via private message. Is it possible to resolve my issue and get a refund for my ticket purchase?

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Claim Assist Representative@qr_SwiftHelp·10 Mar

Thank you for bringing this to our attention 😊. Please follow us back so we can DM you directly, escalate the matter further, and check on it promptly. We’ll review the details right away and update you as soon as progress is made. Regards, Supervisor Lynne 🌹🌹

بين سطور@beensutoor

@qatarairways I contacted you via private message. Is it possible to resolve my issue and get a refund for my ticket purchase?

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Claim Assist Representative@qr_SwiftHelp·8 Mar

@surrndrmusic Thank you for bringing this to our attention 😊. Please follow us back so we can DM you directly, escalate the matter further, and check on it promptly. We’ll review the details right away and update you as soon as progress is made. Regards, Supervisor Lynne 🌹🌹

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Shlok Vaishya@surrndrmusic·8 Mar

@qatarairways @qrsupport trying to reach you regarding my flight tomorrow to Mumbai which was cancelled, no response on the given Qatar based number + Live chat isn’t responding!

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Claim Assist Representative@qr_SwiftHelp·8 Mar

Thank you for bringing this to our attention 😊. Please follow us back so we can DM you directly, escalate the matter further, and check on it promptly. We’ll review the details right away and update you as soon as progress is made. Regards, Supervisor Lynne 🌹🌹

Shlok Vaishya@surrndrmusic

@qatarairways @qrsupport trying to reach you regarding my flight tomorrow to Mumbai which was cancelled, no response on the given Qatar based number + Live chat isn’t responding!

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Claim Assist Representative@qr_SwiftHelp·8 Mar

@LucioO14697 Thank you for bringing this to our attention 😊. Please follow us back so we can DM you directly, escalate the matter further, and check on it promptly. We’ll review the details right away and update you as soon as progress is made. Regards, Supervisor Lynne 🌹🌹

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Lucio O.@LucioO14697·8 Mar

@qatarairways It is essential to extend the possibility of refunds for flights until March 25th, like all other airlines

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Claim Assist Representative@qr_SwiftHelp·8 Mar

Thank you for bringing this to our attention 😊. Please follow us back so we can DM you directly, escalate the matter further, and check on it promptly. We’ll review the details right away and update you as soon as progress is made. Regards, Supervisor Lynne 🌹🌹

Lucio O.@LucioO14697

@qatarairways It is essential to extend the possibility of refunds for flights until March 25th, like all other airlines

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Claim Assist Representative@qr_SwiftHelp·8 Mar

@rhinos0v Thank you for bringing this to our attention 😊. Please follow us back so we can DM you directly, escalate the matter further, and check on it promptly. We’ll review the details right away and update you as soon as progress is made. Regards, Supervisor Lynne 🌹🌹

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Metropolis@rhinos0v·8 Mar

@qatarairways I have cancelled my flight over 5 days but I never got a refund!!!! So currently I had to pay for a cancelled flight and another flight. I want my refund and points ASAP

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Claim Assist Representative@qr_SwiftHelp·8 Mar

Thank you for bringing this to our attention 😊. Please follow us back so we can DM you directly, escalate the matter further, and check on it promptly. We’ll review the details right away and update you as soon as progress is made. Regards, Supervisor Lynne 🌹🌹

Metropolis@rhinos0v

@qatarairways I have cancelled my flight over 5 days but I never got a refund!!!! So currently I had to pay for a cancelled flight and another flight. I want my refund and points ASAP

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Claim Assist Representative@qr_SwiftHelp·8 Mar

@samlam41378964 Thank you for bringing this to our attention 😊. Please follow us back so we can DM you directly, escalate the matter further, and check on it promptly. We’ll review the details right away and update you as soon as progress is made. Regards, Supervisor Lynne 🌹🌹

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samlam@samlam41378964·8 Mar

@qatarairways I have a flight by next week, Mar 20. But your cancellations/refunds goes only up to Mar 15. Cannot DM your account. DM seems disabled.

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Claim Assist Representative@qr_SwiftHelp·8 Mar

Thank you for bringing this to our attention 😊. Please follow us back so we can DM you directly, escalate the matter further, and check on it promptly. We’ll review the details right away and update you as soon as progress is made. Regards, Supervisor Lynne 🌹🌹

samlam@samlam41378964

@qatarairways I have a flight by next week, Mar 20. But your cancellations/refunds goes only up to Mar 15. Cannot DM your account. DM seems disabled.

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Claim Assist Representative@qr_SwiftHelp·8 Mar

@krishofayr Thank you for bringing this to our attention 😊. Please follow us back so we can DM you directly, escalate the matter further, and check on it promptly. We’ll review the details right away and update you as soon as progress is made. Regards, Supervisor Lynne 🌹🌹

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Krish@krishofayr·8 Mar

@qatarairways Isn't it ridiculous your cancel flights and we have to pay cancellation charges???? Really??? This crisis has shown how unprofessional and inefficient has been #QatarAirways management. Disgraceful

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Claim Assist Representative@qr_SwiftHelp·8 Mar

Thank you for bringing this to our attention 😊. Please follow us back so we can DM you directly, escalate the matter further, and check on it promptly. We’ll review the details right away and update you as soon as progress is made. Regards, Supervisor Lynne 🌹🌹

Krish@krishofayr

@qatarairways Isn't it ridiculous your cancel flights and we have to pay cancellation charges???? Really??? This crisis has shown how unprofessional and inefficient has been #QatarAirways management. Disgraceful

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Claim Assist Representative@qr_SwiftHelp·8 Mar

@SKahintapong Thank you for bringing this to our attention 😊. Please follow us back so we can DM you directly, escalate the matter further, and check on it promptly. We’ll review the details right away and update you as soon as progress is made. Regards, Supervisor Lynne 🌹🌹

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Suebpong Kahintapong@SKahintapong·8 Mar

@qatarairways @qatarairways could you please extend the full refund to the end of the month? It is absolutely difficult for passengers to plan ahead.

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Claim Assist Representative@qr_SwiftHelp·8 Mar

Thank you for bringing this to our attention 😊. Please follow us back so we can DM you directly, escalate the matter further, and check on it promptly. We’ll review the details right away and update you as soon as progress is made. Regards, Supervisor Lynne 🌹🌹

Suebpong Kahintapong@SKahintapong

@qatarairways @qatarairways could you please extend the full refund to the end of the month? It is absolutely difficult for passengers to plan ahead.

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Claim Assist Representative@qr_SwiftHelp·8 Mar

@Jadoon_9819 Thank you for bringing this to our attention 😊. Please follow us back so we can DM you directly, escalate the matter further, and check on it promptly. We’ll review the details right away and update you as soon as progress is made. Regards, Supervisor Lynne 🌹🌹

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Claim Assist Representative@qr_SwiftHelp·8 Mar

Thank you for bringing this to our attention 😊. Please follow us back so we can DM you directly, escalate the matter further, and check on it promptly. We’ll review the details right away and update you as soon as progress is made. Regards, Supervisor Lynne 🌹🌹

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Claim Assist Representative@qr_SwiftHelp·8 Mar

@melindafj Thank you for bringing this to our attention 😊. Please follow us back so we can DM you directly, escalate the matter further, and check on it promptly. We’ll review the details right away and update you as soon as progress is made. Regards, Supervisor Lynne 🌹🌹

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MelindaM@melindafj·8 Mar

@SimonCalder hi we are stuck in Sri Lanka, only flights offered by our travel agent are via our original Qatar airways route via Doha. Other flights full before complete booking Any ideas please ? V stressed

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Claim Assist Representative@qr_SwiftHelp·8 Mar

Thank you for bringing this to our attention 😊. Please follow us back so we can DM you directly, escalate the matter further, and check on it promptly. We’ll review the details right away and update you as soon as progress is made. Regards, Supervisor Lynne 🌹🌹

MelindaM@melindafj

@SimonCalder hi we are stuck in Sri Lanka, only flights offered by our travel agent are via our original Qatar airways route via Doha. Other flights full before complete booking Any ideas please ? V stressed

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