Radhecka Roy

The fibre internet connectivity from @reliancejio @JioCare is down since 2 pm yesterday. Resolution time just getting pushed on automated updates. No team is reachable or has info. This is very pathetic - can we get a commitment for resolution?

@reliancejio @JioCare pathetic state of affairs. the internet fibre connectivity is down since last afternoon 2 pm in Goregaon West. Resolution time keeps extending and now it’s supposed to by 7 pm. . Nobody reachable for even an explanation - the least a customer can expect!

🚨 Tyre Damage Scam Alert: My Experience in Downtown Mumbai. Sharing a scary personal incident - in broad daylight, in busy area of Worli - a scam that many of you might have heard of or experienced. @MumbaiPolice #MumbaiDiaries #RoadSafety #ScamAlert #DrivingTips #Gratitude

Most aggravating and disappointing and arrogant experience @Apple at your Jio World Drive service Center. I have been refused service for a potentially hazardous problem with my iPhone 16 pro which is still under Apple care. Please respond to help me with this. @AppleSupport

@paisatish So cute

As a Gujarati-Marathi couple, we often have hilariously opposite experiences in Gujarat v Pune when it comes to commerce! 😂🧵 Once in Vapi we were at a med store. Bill was about ₹470. He usually took my US card but that day, the server was down. I only had ₹400. And $$. /1

@gauravsabnis @saliltripathi The Pune story rings so true. Very simple, direct, honest folks. A very personal and human place. 🙂

@kavi_ta_gupta Really the worst. Pune customer care number that doesn’t work. technician installing supposed to also register for warrantee. So if the technician doesn’t register it there is nothing you can do. And no number you can call. Worst product and service. Never again

Your technician said he is too busy to handle so many installations…why are you selling products if cannot manage…refund monies

@paisatish 😃

The ultimate star!

@anubhatse @ZEE5India @ZEE5Global The process is a bit complex as rates across countries vary hugely. But it was so smoothly done with the other platforms. Hope they review and make the app and access smoother.

Going through a kafkain farce with @ZEE5India and @ZEE5Global. I have cancelled my Singapore subscription in Jan 2024 as I have moved out of country. And got new subscription in India since Feb 2024. However @ZEE5Global continues charging me monthly renewal charges 1/n

@anubhatse @ZEE5India @ZEE5Global The content is good. But this experience of navigating a simple transaction has been disappointing. I got a relevant response only when I tagged global and also shared screengrabs of my mail.

@ZEE5Global Thanks. What about the 3 months of excess charge?

@ZEE5India I canceled my Singapore subscription in Jan 2024 as I have moved to India. I am now subscribed to your India premium package. But I am still being charged SGD 8.95 - please urgently check on this and refund the excess payments charged.

@ZEE5Global I have done all this and received NO reply to any of the mails. See my latest mail to you:

@ZEE5India I have already done this. It does NOT show any Singapore subscription which I can cancel. It only shows my India Subscription which I have already paid in full in India. See screengrab.

@radhecka Please visit this link: zee5.com/global/myaccou… You will be able to see the available subscription plans and prices based on which country you're subscribing from. twitter.com/messages/compo…

@ZEE5India @ZEE5Global @SonyLIV @AppleTV @PrimeVideo @ZEE5India @ZEE5Global - if you don’t sort this out, I will be compelled to escalate this as wrongful charges with the appropriate authorities. Please respond and sort this out urgently. You have already been wrongly debiting my credit card from Feb to May 2024. 4/4

@ZEE5India Meanwhile, @ZEE5Global is merrily charging every month. And nobody from the team is reaching out to me to sort this. I have not had this problem with @SonyLIV or @AppleTV or with @PrimeVideo - but clearly @Zee5 standards are not the same 3/n

@ZEE5India Hello I have checked again and the subscription does not show any plan for Singapore. Why are you charging me monthly auto renewal fee? Please reply urgently.

@radhecka last day of its validity. If you're unable to cancel the recurring from your side, write to us with an acknowledgement to disable it from the backend. We look forward to hearing from you. (3/3) twitter.com/messages/compo…