Kunal Rai

@JioCare Facing the same issue. The complaint has been marked as resolved for the 36th time without any resolution.

@rai__kunal Hi Kunal, we are here to assist you. Basis the service request, your complaint related to Data transfer is resolved. You can transfer data from Parent number to the required child number now - Benson

@JioCare @reliancejio Struggling with a simple request for family plan addition for add-on numbers for 4 days with no resolution. The complaint gets closed every time but the issue is still unresolved. Pathetic customer service!

@JioCare No resolution provided

@rai__kunal Hi Kunal, we understand your concern. We can see that your request is taken and our team is working on it. We appreciate your patience and understanding – Pawan twitter.com/messages/compo…

@JioCare No update received

@rai__kunal Hi Kunal, we understand your concern. Your request has already been noted. Rest assured, we are following this up for you & we're working our best to get this fixed as soon as we can – Utsavi

@JioCare No update received

@rai__kunal Hi Kunal, we would not want any of our customers to face any issue. With reference to SR000025VU9Y, rest assured, we are getting this checked. Appreciate your patience and co-operation while we work on your issue and get back to you with the appropriate resolution – Shafaq

@JioCare You have been working on the issue for 8 days, and you have already closed my complaint 36 times.

@rai__kunal Hi Kunal, we are here to assist. We are working on your concern, will update you soon - Priti

@JioCare The complaint has already been marked as closed for the 35th time. How many times will you keep reopening it without solving it? @JioCare @jagograhakjago @BandBajaateRaho please check this thread.

@rai__kunal Hi Kunal, that's not the experience we aim for. Please be informed that we have reopened the service request our team is working on your concern. We will provide a resolution at the earliest. Thanks for you patience and understanding - Dipesh

@JioCare @DoT_India @jagograhakjago @TRAI @jio @cpgrams Complaint has been closed for the 35th time without any resolution @JioCare @reliancejio @DoT_India @MoitOfficial Please help.

@JioCare @DoT_India @jagograhakjago @TRAI @jio @cpgrams please help here

@JioCare @DoT_India @jagograhakjago @TRAI @jio No resolution provided @JioCare @reliancejio.

@JioCare @DoT_India @jagograhakjago @TRAI @jio No response received

@JioCare @TRAI @DoT_India @jagograhakjago please help here. My parents are unable to use the add-on SIM cards for 5 days despite me paying for the family plan and JIO team has no resolution. I have tried all possible modes of communication and escalations.

@rai__kunal Hi Kunal, that's not the experience we aim for. Please be informed that our relevant team is working on it and it is in progress. We will provide a resolution at the earliest. Thanks for your patience and understanding - Utsavi

@JioCare That's the same response I have been hearing for 6 days

@rai__kunal Hi Kunal, that's not the experience we aim for. Please be informed that we have reopened the service request our team is working on your concern. We will provide a resolution at the earliest. Thanks for you patience and understanding - Dipesh

@JioCare 8th time the complaint has been closed without any resolution @jio

@JioCare No resolution, facing the same issue for 6 days

@JioCare You have replied in DM that you are still working on the issue, this is ongoing for 6 days now!! @RIL_Updates @reliancejio

@rai__kunal Hi Kunal, we are here to help you. We have replied you in DM. If you still have any issues, we are just a DM away – Nisha

@JioCare No response, no resolution @reliancejio

@JioCare Why was it closed in the first place? The issue has not been resolved for the last 5 days!!