Devvrat Rana

@myvoltas How many days you to investigate. Is ur technician is on leave or not. Do u have any other technician or service centre ?

@ranadevrat We are currently investigating this matter. Please allow us some time, and rest assured, you will be contacted soon with an update. Thank you for your understanding.

@myvoltas @TataCompanies Ur customer service deserves an award for creativity. 4days countless calls one technician who refused to visit because he was on leave still no solution Looks like fixing ACs isn’t your business giving excuses is #Voltas #CustomerService #ServiceFail

@myvoltas Give me time in number ? I don’t want scripted answer

@ranadevrat We have forwarded your grievances to the relevant team. Rest assured, they will connect with you soon to address your concerns. Thank you for your patience.

@myvoltas My patience has limit it’s already over after 4 days

@ranadevrat We completely understand your concern. We have re-escalated your remarks to our team and are working diligently to provide you with a definite resolution. Please allow us some time, and we will get back to you soon. Your patience is greatly appreciated.

Dear @myvoltas @TataCompanies Amazing customer services It has been 3 days since I raised a complaint for my AC cooling issue. I have called customer care multiple times and every time I am told a technician will visit today. No one has shown up yet. #voltas #customerservice

@myvoltas What is your team actually working on? I already spoke to the assigned technician. First, he refused to visit my location. Then he claimed he was on leave. Is this your standard customer service? Technician: +91 95### 48844

@ranadevrat We understand the issue you are facing and apologize for any inconvenience caused. Please be assured that our team is working diligently to provide you with the best possible resolution. Thank you for your patience and understanding.

@myvoltas @TataCompanies Customers pay for your products, not excuses. This level of after-sales service is completely unacceptable and reflects very poorly on the Tata brand. Resolve my complaint immediately.

@myvoltas @TataCompanies Is there any customer service team at all, or is it just a call center that keeps repeating the same script? My AC cooling complaint has been pending for 4 days. I have called customer care repeatedly.

@myvoltas @TataCompanies Finally, I was given the technician’s number, only to be told he is on leave. If a technician is on leave, does your entire service network stop functioning? Is there no SLA, no escalation process, and no backup technician? #Voltas #CustomerService #TataCompanies

@myvoltas Ok

@ranadevrat We apologize for the inconvenience. Rest assured, our team will contact you soon.

Congratulations to Mr. Pradeep Bakshi, Managing Director & CEO of Voltas Limited for this well-deserved recognition. A truly proud moment for the brand! #MyVoltas #IndiasTop100CEOs

@myvoltas How many days do you need to send a technician to fix my AC cooling issue? It has already been 3 days, multiple calls to customer care and still no visit. Should I expect resolution this summer or the next one? #Voltas #CustomerService #ACService #BadService #badservice

@ranadevrat Thank you for sharing the details with us. We have escalated your issue to the concerned team and assure you that we are working towards the best possible resolution. Your patience and cooperation are highly appreciated.

अब बरसात शुरू हो चुकी है। सड़क पर नदी/नाले का पानी आने से सेहला गाँव का सड़क संपर्क पूरी तरह टूटने का खतरा है, जिससे ग्रामीणों, स्कूली बच्चों और आपातकालीन सेवाओं को भारी परेशानी होगी।

@cmohry माननीय मुख्यमंत्री हरियाणा जी, ग्राम सेहला, उपमंडल बराड़ा, जिला अंबाला की सड़क को ठेकेदार ने पूरी तरह तोड़ दिया है, लेकिन कई महीनों से निर्माण कार्य शुरू नहीं किया। कई बार शिकायत और अनुरोध के बावजूद कोई कार्रवाई नहीं हुई।

@myvoltas Hi Voltas My complaint no: 26071303362

@ranadevrat We sincerely apologize for any inconvenience caused. Kindly share your registered contact number or complaint reference number with us, so we can reach out to you and resolve your concerns as quickly as possible. We truly appreciate your cooperation

Compliant no: 26071303362

My lifes 02 biggest mistakes Buying #Voltas AC Buying Voltas Beko washing machine Both taught me the same lesson that buying the product is easy but getting service is the real challenge Never expected this level of after sales support from Voltas #CustomerService #Disappointed

Is this the standard of after sales service or is waiting part of the repair process Complaint still pending. Please resolve it. #Voltas #CustomerService #BadService