Razorpay

Here’s our journey to Biometric Card Authentication at scale: blog.razorpay.in/blog/razorpay-…

From OTPs → to identity. Razorpay brings RBI-compliant biometric authentication (passkeys) to card payments, with Mastercard & Visa. Fingerprint or Face scan. Done. 🔐 Built for faster checkouts, higher success rates, and stronger security. #passkeys #biometricsecure #authentication #Razorpay

The best leaders don't just know change is coming. They know which change matters right now. At FTX26 Leader Dialogues, Niranjan Mohnot, Head of Treasury at Reliance Retail, spoke about two shifts happening in parallel. Inside organisations, Gen Z has quietly dismantled the boss-subordinate dynamic -collaboration isn't optional anymore. And in payments, India has moved fast on product innovation, but affordability for smaller merchants and everyday customers is still the gap that needs closing at scale. #RazorpayFTX26 #LeadershipDialogues @RILretail

Financial infrastructure isn't just about enabling transactions. It's about managing trust and risk at scale. At FTX26 Leader Dialogues, Paridhi Gupta, SVP Product at Axio, brought that clarity to a conversation about where AI matters most in fintech. Her answer: customer support and collections, two functions that still run largely on human intervention, and where AI can step in with speed, scale, and automation of the routine. The leadership shift that comes with scale, she says, is just as important. Growth is the easy obsession. Creating clarity for your teams is the harder, more necessary one. #RazorpayFTX26 #LeadershipDialogues

What's the best part of building an AI platform in India today? At FTX26, we speak to @GreyLabsAI AI founder & CEO - @amangoeliitb and here's his take! #RazorpayFTX26 #FollowtheSpeaker

Ask why. Then ask it four more times. At FTX26 Leader Dialogues, Mayank Goel, Founder & CEO of Moneyhop, built his leadership philosophy around one principle, it's okay to argue, it's okay to question. The Toyota way of asking why five times isn't just a framework. It's how you get to what actually matters. On where AI makes the real difference: real-time compliance. Faster, cheaper payments and lower cost of liquidity, the kind of infrastructure improvement that quietly changes how money moves at scale. And the underestimated shift coming to financial infrastructure: stablecoins. Money movement that's faster, cheaper, and fundamentally different from anything we've seen so far. #RazorpayFTX26 #LeadershipDialogues

Culture sets the foundation. Everything else follows. At FTX26 Leader Dialogues, Sahil Ajmani, Founder & CEO at CarInfo spoke about building teams driven by ownership, where people don’t wait for direction but move ideas forward on their own. AI is accelerating that shift. Moving teams beyond execution into thinking about what should be built next. #RazorpayFTX26 #LeadershipDialogues

Agentic commerce has been a concept. Now it’s being built. At FTX26 Leader Dialogues, Akshay Mehrotra, Cofounder, Managing Director and Group CEO, Fibe spoke about seeing agentic commerce move from conversation to live implementation, a shift that starts to redefine how categories evolve. For fintech, the opportunity only expands. As AI reduces the distance between an idea and its execution, the pace of innovation begins to accelerate. #RazorpayFTX26 #LeadershipDialogues

Leadership evolves when control gives way to trust. At FTX26 Leader Dialogues, Siddharth Agarwal, Head of D2C at @HouseofMasaba spoke about shifting from hands-on management to building teams that can operate independently and be measured by outcomes. On commerce, the shift is already underway. Discovery and transactions are moving closer to AI-native interfaces like ChatGPT, Claude, and Gemini, where buying journeys become end-to-end and seamless. #RazorpayFTX26 #LeadershipDialogues

Starting with process can limit what gets built, starting with purpose changes it. At FTX26 Leader Dialogues, Ninad Bhangle, Head of Growth Marketing & Merchandising, JioMart spoke about rethinking leadership through the lens of impact across customers, partners, and teams. As commerce evolves, payments become less visible but more trusted, shaping how users interact with digital systems. #RazorpayFTX26 #LeadershipDialogues

Honoured to partner with DPIIT and Startup India to empower the builders shaping India’s future. At Razorpay, we’ve always believed that founders should spend less time navigating complexity and more time building what truly matters. Through this collaboration with DPIIT and Startup India, we’re bringing together financial infrastructure, founder enablement, and ecosystem support, so startups can move from idea to scale, faster and with confidence. With our flagship platform, Startup Sahayak, we aim to simplify every step of the journey, from incorporation and validating ideas to discovering relevant government schemes, all in one seamless platform built for founders. A big thank you to the DPIIT and Startup India for their constant support and encouragement in shaping a stronger, more inclusive startup ecosystem. Here’s to empowering the next generation of innovators to build, scale, and lead. Check out the product here startupsahayak.razorpay.com @PiyushGoyal | @DPIITGoI | @startupindia @harshilmathur | @shashank_kr | @RazorpayRize #StartupIndia #DPIIT #Razorpay #Fintech #Innovation #Entrepreneurship #StartupEcosystem #DigitalIndia #IndiaInnovates

Automation is the baseline, anticipation is where things are headed. At FTX26 Leader Dialogues, Parasuram Nethaji, Head, Product & Partnerships - Payments Front, Groww shared how financial services need to evolve toward systems that can predict demand, manage risk, and operate at scale without waiting for signals. The shift is from processing to decision-making. And building at scale comes down to compounding progress. Improving what matters, every single day. #RazorpayFTX26 #LeadershipDialogues

In a fast-moving landscape, static strategy does not hold. At FTX26 Leader Dialogues, Mikhil Raj, CPO at Bluestone spoke about leadership as a continuous process of learning and staying close to how technology is evolving. As commerce becomes more agent-driven, payments shift into a system of trust, where actions are taken on behalf of users with precision and intent. Gain perspective on how the next phase of fintech is taking shape. #RazorpayFTX26 #LeadershipDialogues

The impact of AI is not limited to how businesses operate. It extends to how consumers decide. At FTX26 Leader Dialogues, Ishan Kansal SVP, Product at Snabbit spoke about a shift toward more rational, agent-assisted decision-making. As commerce adapts, payments become less visible, and experiences begin to align more closely with intent rather than friction. #RazorpayFTX26 #LeadershipDialogues

Ownership scales faster than control ever can. At FTX26 Leader Dialogues, Shishir Gupta from @kalkifashion spoke about shifting the role of a leader from building to enabling teams that can make decisions independently. In commerce, that shift is mirrored in the experience itself, where payments become part of the journey, seamless and invisible. And with AI, the transformation goes deeper. From faster workflows to personalised design, where every customer can shape what they buy. #RazorpayFTX26 #LeadershipDialogues

Scaling a company means rethinking where decisions are made. At FTX26 Leader Dialogues, Rajesh Kumar G, Founder of Highway Delite spoke about moving away from founder-led decision-making to building systems where teams can act independently. AI is making that transition easier, enabling speed through better access to data and tools. As a result, teams can iterate faster and experiment more, shifting the focus toward prioritising what to build next. #RazorpayFTX26 #LeadershipDialogues

Not just conversations, decisions that move markets. Here's glimpses of D2C CXO Roundtable’26 in Bangalore by Razorpay. #Razorpay #D2C #CXORoundtable

Does AI reduce work or create more of it? At FTX26 Leader Dialogues, Srikanth Radhakrishna, Senior Director, Product ,@redBus_in shared a different perspective, pointing to how past technology shifts have consistently led to more innovation, services, and opportunity. For leaders, the edge lies in identifying customer shifts early and moving quickly to build around them. #RazorpayFTX26 #LeadershipDialogues

When chaos became the problem, these founders chose to learn from it. In this NBT Sketchpad episode, we trace how Gagandeep and Gursimran reimagined autonomous driving- training AI with vision and real-world learning to navigate chaotic Indian traffic without maps or lidar. Watch the full story to see how @teamminuszero is building India’s first AI-powered autopilot and redefining autonomy from the ground up. #Razorpay #Founders #Sketchpad

What defines leadership in a world shaped by constant change? At FTX26 Leader Dialogues, Prashant Aiyar, Head of Consumer Platforms, @bigbasket_com spoke about moving beyond conviction to building the ability to decide with limited information. With AI, the shift is from collecting signals to acting on them in real time, across every customer interaction. #RazorpayFTX26 #LeadershipDialogues