Rev.com

500 posts

Rev.com

Rev.com

@revhelp

Customer Service for http://t.co/L84kvhYyT9

San Francisco Katılım Mart 2015
4 Takip Edilen739 Takipçiler
Rev.com
Rev.com@revhelp·
@ChantelleHills1 Thank you so much for letting us know! Our security department has been informed of this behavior. Please do not engage with this person and it's recommended to block them if you haven't already. We appreciate your business with Rev!
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Chantelle Hills
Chantelle Hills@ChantelleHills1·
Heads-up another fun one hitting the dm's this one claiming to work for @revhelp, so that's awesome.
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Rev.com
Rev.com@revhelp·
@evanrail Hey Evan, You are very welcome. Have a great day!
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Evan Rail
Evan Rail@evanrail·
@revhelp Howdy. To be clear, no one else has access to my account, and no one else could possibly be editing this file. So why do I keep getting this message?
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Rev.com
Rev.com@revhelp·
@evanrail Hey Evan! Try using a private browsing window or clearing your browser cache. This is a known issue where the browser cache causes the editor to think it is already open in another instance. We are terribly sorry for the trouble, and are working on this problem.
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Rev.com
Rev.com@revhelp·
@bolado_flavinho @rev Hello! I can take much longer than 2 weeks, depending on the needs of the business and how many applicants we have at that time. You will receive a confirmation either way once a decision is made.
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Rev.com
Rev.com@revhelp·
@duythuc0211 @all_secured @rev Hello! Rev Max is a new service and the billing was slapped on our existing billing for invoicing. This was already being discussed by the team. We plan on iterating on the signup flow in the next couple months. We'll aim to incorporate this feedback.
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Josh | All Things Secured
Josh | All Things Secured@all_secured·
Hey @rev, help me understand why you require a full address to sign up? You need nothing more than a zip code to confirm payment and you're a SaaS service that has no use for this personal information. If you care about privacy, please like/RT so that Rev sees/changes this.
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Rev.com
Rev.com@revhelp·
@Selami__Kekec @PantheaLee @usetemi @rev Thanks for reaching out. You will be contacted if you failed the assessment. Otherwise, we will reach out when we need more subtitlers in that language. It could be weeks or even months depending on the needs of the business. Hopefully, it will be sooner for you.
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Panthea Lee 李佩珊
Panthea Lee 李佩珊@PantheaLee·
@usetemi @revhelp @rev hi! over the last two weeks, i’ve sent a one Temi support request and two email followups… zero word back. are y’all still servicing support requests? is anyone ever going to get back to me?
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Mike_45
Mike_45@Nyambane4213·
@revhelp @alvaroml03 Hi, @revhelp. Is there a way i can change my Paypal without getting my account deactivated. Most of my friends who did that got theirs deactivated after their Paypals started having problems
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Álvaro
Álvaro@alvaroml03·
Hi! @revhelp I'm having some issues to get into the workspace as a translator because the webpage always returns me back to the Sign In webpage. Could you help me?
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Rev.com
Rev.com@revhelp·
@alvaroml03 Thanks that helped. Your account was deactivated. You would have received an email about the situation. We are not able to assist or change that.
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Álvaro
Álvaro@alvaroml03·
@revhelp I did already but I didn't get an answer
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Rev.com
Rev.com@revhelp·
@alvaroml03 They are the only ones who can assist you here. We are not able to find your email with the information publicly available here to confirm it was received. We won't ask for your email here, but maybe we can find it with the subject line you used?
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Rev.com
Rev.com@revhelp·
@gringo_news Hello! There is no or set average amount of time. It depends on the business needs and how many we have to review.
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Rev.com
Rev.com@revhelp·
@Spiderworking here is an issue at the moment. We think we have found the issue and a fix is going out. If you reach out to support@rev.com they can grab specific files from their side until this is resolved.
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Rev.com
Rev.com@revhelp·
@postmanpilgrim There is an issue at the moment. We think we have found the issue and a fix is going out. If you reach out to support@rev.com they can grab specific files from their side until this is resolved.
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Rev.com
Rev.com@revhelp·
@AllisonWestEsq We are sorry you aren't hearing back. We think we found your account, but we don't see any emails or communication about any orders. Are you sending them to support@rev.com?
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Allison West, Esq.
Allison West, Esq.@AllisonWestEsq·
@revhelp Just wondering how many times I have to email you to get help with a transcript that wasn't usable?? So far...terrible customer service.
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jayyy
jayyy@idouaenhiwwutt·
@revhelp hi i just noticed that I received an email on August 5 to complete the assessment of becoming a subtitler but the email was put on ‘junk’ and i have not seen it until now :( what should i do now?
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Rev.com
Rev.com@revhelp·
@idouaenhiwwutt Hello! Is the link still active? If not, reach out to support@rev.com from the email address it went to. That can be resent, but we don't want to ask for your email in such a public manner.
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Rev.com
Rev.com@revhelp·
@SustainableAll1 Thank you for letting us know. Our team is looking into it right now.
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All4Sustainable
All4Sustainable@SustainableAll1·
@revhelp please the owner of this account arunk220@aol.com is a con. I worked for him but he refused to pay me. And he's also in India and I believe you don't allow India as a country. Please do something about it.
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