River Sloane retweetledi
Using Asana for your company to-do list? Use their Form feature and embed them directly into your HelpDocs articles. #10secondtips
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River Sloane
5.6K posts
River Sloane
@rivsloane
Chief Education Officer @HelpDocs. I write code and draw animals. they/them enby 🏳️🌈
Lisbon, Portugal Katılım Şubat 2009
3.2K Takip Edilen1.6K Takipçiler
River Sloane retweetledi
i love the quebec pet allowances they are so silly it’s like a riddle
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I took GPT-3 for a spin to see if it could be used for technical writing. Here's what I found 👇 blog.helpdocs.io/gpt-3-for-tech…
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New year, new SaaS? If you're creating something special in 2023, we've just published the guide for you to keep your support volume low 💖 buff.ly/3IlGKKb
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River Sloane retweetledi
Ever wondered how a QR code works?
No, me neither but it's low-key fascinating.
(Warning, there is some extremely nerdy shit here.👇 )
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River Sloane retweetledi
Happy #PrideMonth 🏳️🌈 Check out our articles about being more inclusive in customer support 👇
• Why We Don't Assume Pronouns in Customer Support (buff.ly/3aq1zmv)
• Being More Inclusive In Customer Support Replies (buff.ly/3KMFa1M)
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River Sloane retweetledi
🍃 What's new in HelpDocs? Check out the latest in our June 2022 Product Updates post buff.ly/39vb7Po
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I made a small guide on whether you should choose a Wiki or Knowledge Base ✨
HelpDocs@HelpDocs
Not sure whether you need a Wiki or Knowledge Base? Here's a lil' guide on the benefits and drawbacks of both 🌟
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I recently began taking sleep more seriously and started thinking about how it relates to customer support.
Here’s what I learned:
HelpDocs@HelpDocs
We all know sleep is important and all—but why? 🤔 Check out this post where I dive into why sleep is crucial not just for general health but specifically for people who work in customer support. blog.helpdocs.io/better-sleep-c…
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River Sloane retweetledi
As a customer support person being inclusive might not be a priority but it's super important for your customers. Here's how to make them feel more comfortable 👇 buff.ly/3KMFa1M
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@charliprangley Also airlines: there are 3 toilets between 300 of you
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Airlines: remember to stay hydrated!
Also airlines: here’s one small cup of water every 2-3 hours
😅
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@jdebbiel I love this! How often do you scrap sketches and move onto something else? I find it tough to get myself to plan a drawing first 😅
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