Romathedoktor

@LibasIndia You guys are oblivious about people's problems and don't give a single miniscule fuck about the fact that I have paid 8k and based on a technicality you're telling me to forget about it cuz nothing can be done. I didn't receive product or refund and instead lost money.Good job

@romathedoktor Hi, we’re really sorry to hear about your experience. We’d like to look into this and assist you further. Please reach out to our support team at care@libas.in or call us at +91 9899990772, and we’ll make sure to help.

@LibasIndia I have never had such a terrible experience with a brand. I ordered on their app which is slow af. The parcel had 6 items and stated "delivered" however I received only 1 item. I called the customer service and they just kept postponing the resolution.

@LibasIndia Already mailed and got nothing in return. I've lost 8k of my money. I have lost faith in your brand and honestly I have half a mind to sue.

@romathedoktor Hi, we’re really sorry to hear about your experience. We’d like to look into this and assist you further. Please reach out to our support team at care@libas.in or call us at +91 9899990772, and we’ll make sure to help.

@LibasIndia I have already mailed it and apparently without the outside packaging nothing can be done. I don't know who assumes such unprofessional behaviour on your part and actually keeps the outside packaging 4-5 days post delivery. But good excuse to use for shitty service to customers.

@romathedoktor We sincerely apologize for the inconvenience you’ve experienced. To help us resolve this matter quickly, we kindly request you to share your order details with us at care@libas.in or contact our support team at +91 9899990772 (Monday to Saturday, 10:00 AM – 6:00 PM).

@LibasIndia I guess you guys take your customers for granted. Your customer care service is abysmal. Your app is basically non functional. Mr Kapil and Mr Gautham from your customer service obviously don't know how to interact with people and actually help another human out

@LibasIndia The customer service executive tells me that since I am not hoarding my parcel's outer packaging I can't receive any resolution for my issue. So I spent nearly 8k and got nothing. Thank you for being such a collosal disappointment. Never every buying from @LibasIndia

@LibasIndia the customer service is so terrible that they kept jerking me around for 3 days. Especially Mr Gautham and Mr Kapil. Then I was informed that I need to show them the outer packaging for them to investigate this.