Ronin Shield

@thewinfinity Hi there! You can change your email here: waypoint.roninchain.com -- but please also know that if you have a keyless wallet created with that email, you can't change it.

@ronin_shield Sir how to change my email address on marketplace? I don't why I don't receive email in AL playtest, even everytime I sold my axies. I want to change my email address on my account. Thanks

🔔 UPDATE: Microsoft Defender False Positive - Resolved Microsoft has updated their system to mark the previous detection as a false positive. Users should no longer receive threat detections or alerts when downloading, installing, or using the Ronin Wallet extension. If you delayed installing or updating the wallet due to this issue, you can now proceed normally. For users who previously whitelisted the file in Microsoft Defender, the wallet will continue to function without requiring any further action. Thank you for your patience and understanding.

@PacMarshall21 Thanks for reaching out. We've received similar reports and the team is investigating. We appreciate the patience.

@ronin_shield hi sir. I claimed my AXS last Mar21 but haven't received it yet up to now.

@Tenaciouss23 Thanks for reaching out to us. We will let you know once we have an update regarding the issue. We appreciate your patience.

🛠️ Axie Infinity: Homeland - Claimable AXS Not Showing We are aware that claimable AXS is not showing on players' Claim Tokens page. The team is aware of the issue and are working on a fix. This is not related to the token claiming issue earlier today that has already been resolved. We will send another post once we have further updates regarding this.

Ronin Wallet Extension - Microsoft Defender Detection We’re aware that Microsoft Defender is flagging a Ronin Wallet extension file as a potential Trojan. The team has reviewed the file and confirmed this is a false positive, with no malicious code detected. Please always ensure you’re downloading the extension only from the official site: wallet.roninchain.com In the meantime, you may whitelist the file in Microsoft Defender or wait for the next extension update, which should no longer trigger the false positive.

App.Axie - Scheduled Maintenance We will be performing a brief infrastructure migration for App.Axie today Monday, March 16, 2026 at 4:00 PM VN Time. During this time, you can still submit transactions, but expect a few minutes of delay for on-chain activities to display. Services will be back to normal shortly once completed.

Cross-Chain Routing Issues & Ronin Swap Workaround We are currently aware of issues affecting the swap system. Our engineering team is actively working on a resolution, but in the meantime, please take note of the following: 1. Cross-Chain Swaps Error: "No Route Found" You may encounter a "No Route Found" error when attempting certain cross-chain swaps. This is a known issue, and we are investigating the root cause to restore full service. 2. Single-Chain Swaps. While the single-chain swap system is generally functional, users swapping to SLP on the Ronin network may experience issues. Please use the following workaround: • The Issue: Swaps often fail if you input the specific amount you wish to receive (the bottom field). • The Fix: Instead, manually enter the exact amount of tokens you wish to spend (the top field). Thank you for your patience and understanding as we improve your Ronin Wallet experience.

@NinjaRoninN @Tita_KIND @Ronin_Network @NinjaRoninN @Tita_KIND Thanks for reaching out to us! Could you please confirm if the issue is still occurring? Seems to be back to normal now.

@Tita_KIND @Ronin_Network @ronin_shield same error on mobile app

Desde ayer me dice eso, le doy f5 y carga , soy yo o son todos? @Ronin_Network

@Tenaciouss23 @Tenaciouss23 Thanks for getting back to us. Can you please try signing out > signing back in on App.Axie using your Ronin Wallet, then try claiming again on the Claim Tokens page?

I can’t complete the bounty board because of a problem on your side... what’s the solution? @ronin_shield

@RezzaCyrus @ekaeanz @pos2only @imshacc @RezzaCyrus Thanks for your response! Please scroll right under App.Axie Bounty Board > Game Rewards. It should be scrollable.

@ekaeanz @pos2only @imshacc Would like to know the same :) Not seeing the reward for 11th Mar be it AXS or bAXS. Please have a look. @ronin_shield

GM ☀️ bAXS coming to the Bounty Board next week!

@RezzaCyrus @ekaeanz @pos2only @imshacc Thanks for reaching out to us. Are you checking on the Claim Tokens page? app.axieinfinity.com/profile/claim-…

@Matheusbroglio @Jihoz_Axie @AxieInfinity @Ronin_Network Hi there. It's because last week's Bounty Board rewards are still in AXS. You can view your rewards in the claim tokens page: app.axieinfinity.com/profile/claim-…

I was in top 3000 last week and nothing of bAXS rewards ? @ronin_shield @Jihoz_Axie @AxieInfinity @Ronin_Network

Ronin Market – Fortune Spin Machine Issue The Fortune Spin machine is currently experiencing an issue where users are unable to receive their prizes. The team is aware and is working on a fix. For users who encountered this issue, any prizes won will be sent to your wallet address once the issue has been resolved. We'll send another post when we have updates regarding this. We appreciate your patience and understanding.

@PacMarshall21 @HeberTheBlue @PacMarshall21 Error Code 401 on Homeland usually means the password you're using to sign in is incorrect. Please double-check your account credentials by trying to sign in to your account here: accounts.skymavis.com

@ronin_shield @HeberTheBlue I cannot claim AXS from homeland.

Hi @ronin_shield I've been unable to claim homeland AXS since yesterday. I have enough ron so idk what should I do. Could you please help me?

🔔 UPDATE: The Fortune Spin machines maintenance has concluded.

@eyesmocharon Thank you for reaching out to us! You can use 3rd-party revoke sites like revoke.cash , they support Ronin network now.

@ronin_shield any other way to revoke connections in my wallet? axiedao revoke is not working anymore...

🔔 Ronin Market - Fortune Spin Machines Maintenance The Fortune Spin machines will be under maintenance on Monday, March 9, 2026 at 1:30 PM VN time while the team deploys an update. The machines will be unavailable until the update is completed. We'll edit this post once the maintenance has concluded.

@Stark_axie There was a recent update for the browser extension (version 2.11.4). Can you provide more details regarding the issue? Did you encounter any error messages on the extension?

my ronin wallet was "corrupted" until i fixed it and now i have to reset everything up was there an update pushed today that could have caused this? nothing got compromised or anything just the install got corrupted on chrome..

@Tenaciouss23 @Tenaciouss23 The issue has already been resolved. Let us know if you have any other concerns or inquiries.