SuPRiya Routray

110 posts

SuPRiya Routray

SuPRiya Routray

@routray2003

PR, Media & Comms

Katılım Eylül 2023
68 Takip Edilen34 Takipçiler
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SuPRiya Routray
SuPRiya Routray@routray2003·
#ThrowbackThursday: The #PR Mystery That Started It All! Imagine it's 1906, and a major train accident just shook the headlines. The public is panicking, rumors are spreading, and trust in the railroads is plummeting.
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SuPRiya Routray
SuPRiya Routray@routray2003·
The delivery date was changed again, and the order has been stuck at the same hub for days. Customers are expected to keep waiting endlessly while your support gives generic responses? Deliver the order immediately or provide a clear explanation. Pathetic service experience.
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SuPRiya Routray
SuPRiya Routray@routray2003·
Facing a terrible experience with @myntra @MyntraSupport. Received a faulty product I couldn’t even wear. Return was approved on 27th April, but till 2nd May, no pickup, no updates. Multiple calls, only false assurances of “rescheduling.” Order ID: # 1329062 53185066705501
SuPRiya Routray tweet media
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SuPRiya Routray
SuPRiya Routray@routray2003·
Disappointing experience with @zoukbrand. I placed an order on 28th April and was charged ₹49 extra for “1-day delivery.” The order was confirmed on 29th, with a clear promise of delivery by 29th/30th April as per your website. Today is 2nd May, and there is no delivery.
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SuPRiya Routray
SuPRiya Routray@routray2003·
Charging customers for expedited delivery and then completely failing to meet the commitment is misleading and unacceptable. If you cannot fulfill “1-day delivery,” you shouldn’t be charging for it. Expecting an immediate update and resolution on this.
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SuPRiya Routray
SuPRiya Routray@routray2003·
Adding to this, I have call recordings of customer service executives repeatedly assuring "pickup will happen today," but nothing has been done. This daily cycle of false promises is extremely frustrating and unprofessional from @myntra.
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