RWG Mobile 🏴󠁧󠁢󠁷󠁬󠁳󠁿

3.2K posts

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RWG Mobile 🏴󠁧󠁢󠁷󠁬󠁳󠁿

RWG Mobile 🏴󠁧󠁢󠁷󠁬󠁳󠁿

@rwgcomms

Mobile and technology. UK wide network, 5G, eSIMs, Multi-Network consumer & business, customer service in English or yn Gymraeg. No contract. Online 8am-6pm |

Wales, United Kingdom Katılım Kasım 2015
609 Takip Edilen781 Takipçiler
David Cooper
David Cooper@D4veyC88·
@rwgcomms Hi, I have PAYG with £11. Can check balance but when try to make a call to any other valid working numbers they all say "this number is not recognised" and other people trying to call just cuts off.
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@NorthumbrianDNA
@NorthumbrianDNA@northumbrianDNA·
@rwgcomms Hello. Is there anybody there or is this a ghost account? A Welsh Bot, maybe? Hello
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Lady SG
Lady SG@LadySG·
@rwgcomms Hello is anyone manning your account, your website or your direct emails for support?
Lady SG@LadySG

@rwgcomms Hi. I contacted you via the form on my web account a week ago and I followed up last Wednesday with an email, reference no 288049, but I have had no response. Can you follow up please. Thanks

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Stephen Gray
Stephen Gray@steveigray·
@rwgcomms got a PAYG sim which can't make calls, I've tried checking the Balance but it comes back with an encoding error, so I may or may not have run out of credit for the account but I can't check. Are you able to check if I DM the number?
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dee rob
dee rob@DaleRoberts5·
@rwgcomms absolutely pathetic service. Emailed 3 times, phoned no response. Had a Simcard for 2 weeks and no signal and can’t get help. Although there is coverage.
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Jonathan from The United Counties Of England
@rwgcomms I’ve double checked my inbox and also the junk folder and nothing in either. As you have replied to this message I feel more at ease that everything is running as it should. I became concerned when I was reading posts saying RWG had gone out of business.
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RWG Mobile 🏴󠁧󠁢󠁷󠁬󠁳󠁿
@JonSpaceman Hi Jon, when you send an email you will automatically receive a response with a ticket reference. This will help us trace your query if you could find it. If not please send another email with your query and send us the reference from that. Thanks
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G'wan...guess my name
G'wan...guess my name@Im_Sarah_Hello·
@rwgcomms hello I can't make calls on my phone at all... I emailed a couple of weeks ago, no reply yet. Anyone still there? I can't call "Now", I can't make any calls. Last one I was on cut after 20 seconds.
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Liberty
Liberty@chehrghani·
@Im_Sarah_Hello @rwgcomms Yesterday, I purchased 10 gig data but it is not added to my remaining data. I restarted my phone, turned off and on my data but it didn’t work. Can you please help me with this issue?
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RWG Mobile 🏴󠁧󠁢󠁷󠁬󠁳󠁿
@PaulH06436364 Hi Paul, we don’t store credit card details unless you purchase a subscription. Please treat a buy and forget transaction like a new purchase and this will allow you to complete. Thanks
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Paul H
Paul H@PaulH06436364·
@rwgcomms Hi can I use existing credit to buy a buy & forget? There's no way to do this at checkout.
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RWG Mobile 🏴󠁧󠁢󠁷󠁬󠁳󠁿
@gadgetuk Hi Alan, this might mean your emails are not getting through. You should receive an automated response with a ticket reference. Can you check spam folder. Thanks
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Alan Clarke
Alan Clarke@gadgetuk·
@rwgcomms I've emailed again and still no reply with any ticket number
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Alan Clarke
Alan Clarke@gadgetuk·
@rwgcomms hi I'm trying to get a pac code from you I've emailed and messaged on messenger the last couple of days and the phone call centre couldn't help me, please respond to get this sorted please.
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