Ryan Hellyer 💙🇺🇦💛

I’ve dealt with Dell on 3 continents over 20 years with mixed success. Dell Germany has officially reached "Administrative Deadlock" for me. Full info here: ryan.hellyer.kiwi/2026/dell-prem…. @DellCares @DellHilft

@DellCares I sent a DM yesterday, but the situation is worse now. After failing to pick up my computer, I’m told it must now enter a "system" for 2–3 days before I can even return it. This is utterly insane. Your system is fundamentally broken. Fix this.

@ryanhellyer Thank you for contacting us. I am happy to assist you. To ensure the privacy of your information, please send us a direct message, and we can begin resolving your computer issue.

@DellCares Are you able to help at all? This is disgusting customer service.

@DellCares I stuck my last three years of Dell support chats into an LLM and it basically said "WTF? That's messed up" (paraphrased) #Dell #XPS

@DellCares re: your DM. Obviously email support is failing. They're literally refusing to even order parts that I need, because of an internal Dell logistics issue, which will presumably cause the repair to take even longer (if it ever happens). This is ridiculous. #Dell

@eddieisamonk @GMIgorSmirnov Thanks! I was totally stumped on that.

@GMIgorSmirnov Queen to d2. No matter which black pawn move, queen then has a mate square on next move, either b2, c3, d4, or h6. My clock ran out while figuring it out, so I lost on time.

Only 1% of players can solve this puzzle. White mates in 2 🤔

@HansMokeNiemann To be fair, you did cheat. There are ramifications for such things, and people not trusting you and treating you as a cheat, is an eternal ramification you will need to deal with for the rest of your life.

I never received an apology. Let that sink in.

.@DellCares I contacted you for assistance, not to be told everything is fine. Everything is NOT fine. You are refusing to honor my warranty due to a "system hold" caused by YOUR failure to collect a unit for 1,068 days. Fix the administrative deadlock. #Dell #XPS

.@DellCares AI analysis of my 3-year support history confirms a "total systemic collapse of Dell Premium Support." I am being unfairly penalized for a logistical failure lasting 1,068 days. Fix this. #Dell #XPS #DellSupport

@vxylily Personal introspection

Without drugs... what is the greatest weapon against anxiety and depression?

@vxylily nom nom

What’s your first thought when you see this meal

@DellCares I’ve asked for the part numbers to fix it myself, since I assume Dell won't fix my computer. Your team has already diagnosed the power rail issue and discussed ordering parts, yet they are refusing to share those details with me. Can you help force them to assist me? Thanks.

@ryanhellyer To ensure the security of your information, I'd suggest removing any personally identifiable or Dell-centric information (Service Tag / Express Service Code) from the post. Please private message us so we can look into the issue and assist you.

@DellCares I've removed the case number now.

@DellCares . @DellCares I’ve been waiting 1,068 days for a pickup scheduled in 2023. Now Dell is REFUSING to repair my current XPS until the old one is collected! This is a total deadlock caused by your own logistics. Fix this today please. #DellSupport #CustomerService

@WorkElizab peace

What is it according to you?

@frederikdeboer @MattP1Gallagher Does anyone really think @MattP1Gallagher is being paid to say things? I think the P1 crew are some of the most trusted in the F1 community. They always seem to give their honest opinion from what I can see. #respect

@MattP1Gallagher You're a paid commentator, and many will think you're only saying this because you're getting paid to do so. It's bloody awful. Espcially the overtake jolt or boost is truly disgusting. FIA jumped the spark.

After today’s Grand Prix… are we a fan of the racing or not? I personally really enjoyed the battles we saw today

@MattP1Gallagher It's fun to watch, but confusing. I'd rather it was slightly less fun to watch, but not confusing. I hope that some day we can get back to simple natural aspirated engines and no DRS or weird battery whackery.

@MichaelDDS They don't even allow me to subscribe due to other F1 nonsense (it's not available in Germany). If I were going to quit F1 for tech reg insanity though, it would have been when they moved to DRS or the turbo era. They need to learn to stop fixing things which is not broken.

I see a lot of comments from people who are done with Formula 1 because the racing sucks. It's abll about that stupid battery, nothing more. Yes, that's true. They've successfully killed F1. It's literally a lesser version of Formula E. It's horrendous. They pass each other when their batter is full and the other driver's battery is empty, and the next round they switch positions because of the same situation. Look, it's boring. It has nothing to do with racing hard, or with driving on the edge. This isn't F1 anymore. This is why I canceled my subscription to F1TV. I grew up with Senna and Michael Schumacher... later of course becoming a fan of Max Verstappen. But I'm not going to waste my time on Formula E. Just cancel that subscription. Perhaps that will make F1 feel the consequences and it may force them to change something.

I built Stream Spool today, a Bash tool that fetches stream segments in the background and stitches them into a single, playable file in real-time. Super useful for sketchy streams with buffering issues. Check it out on GitHub: github.com/ryanhellyer/st…

@TheBishF1 The actual on track racing is good and I understand how the tech regs work, but it's impossible to track what is actually happening in each car since the battery usage varies so wildly. I prefer traditional car racing to this, but it is still entertaining at least.

I’ve been an #F1 fan for 50-plus years, & I’ve been working in it for more than 30. I’m watching the #ChineseGP right now, & I’m enjoying the great on-track action, but I’m not sure I quite understand what’s going on. Do you? Really? #BatteryPower #Megajoules #BoostButton (1/2)