Lelo Mnguni

@CityPowerJhb Hi there, no power in Kew 4th Road?

#CityPowerUpdates #PlannedMaintenance Customers are reminded of a planned power interruption at Parkhurst Substation which is scheduled for tomorrow, 8 April 2026.^NH

@CityPowerJhb @sibane_s Im trying. to understand the access situation to where 🤔 anyways can we get an update regarding Kew 4th Road?

Gresswold Substation, Kew Central Distributor: 70% of the power supply has been restored to customers in Lyndhurst, Kew, Crystal Gardens A.H, Whitney Gardens Ext 10, and surrounding areas. Due to a lack of access, the remaining percentage has been handed over to the day shift team. ^ZD

#CityPowerUpdates #CityPowerOutages #AlexandraSDC We are aware of an unplanned power interruption at Gresswold Substation, Kew Central Distributor, affecting customers in Lyndhurst, Kew, Crystal Gardens A.H, Whitney Gardens Ext 10, and surrounding areas. The team has been informed and is en route to site to investigate the cause of the outage. Further details will be communicated as soon as new information becomes available. We apologise for the inconvenience caused. Follow the Alexandra SDC Outage Updates channel on WhatsApp whatsapp.com/channel/0029Va… well as on social media @CityPowerJhb. For isolated individual calls and any other electricity-related queries, customers are advised to log calls on citypower.mobi, call 011 490 7484 or the Call Centre on  +27 80 020 2925. For updates/escalations of logged calls, please dial our toll-free number 0800 003 156, which operates daily between 06h00 and 18h00. ^ZD

@CityPowerJhb We have no power in Kew

#CityPowerUpdates #AlexandraSDC Gresswold Substation: Full supply has been restored to customers in Bramley, Bramley Park, and the surrounding areas. The outage resulted from a double cable fault. We thank you for your patience and sincerely apologise for the inconvenience caused. Follow the Alexandra SDC Outage Updates channel on WhatsApp whatsapp.com/channel/0029Va… well as on social media @CityPowerJhb. For isolated individual calls and any other electricity-related queries, customers are advised to log calls on citypower.mobi, call 011 490 7484 or the Call Centre on  +27 80 020 2925. For updates/escalations of logged calls, please dial our toll-free number 0800 003 156, which operates daily between 06h00 and 18h00.^HN

Can we get an update regarding Kew some of us are working from home we need to plan our day

@CityPowerJhb Can we get an update regarding Kew

#CityPowerUpdates The Service Delivery Centre currently has 236 open calls, 103 of these are over 24 hours. Follow our #RandburgSDC Whatsapp channel to stay informed and updated on outages and the latest developments: whatsapp.com/channel/0029Va…. ^TM

@CityPowerJhb Noted will await the update

@s57066 Hi. A progress update will be communicated as soon as it’s known. ^IM

#CityPowerUpdates #PlannedMaintenance #RoodepoortSDC Customers are hereby reminded of a planned power interruption at Peter Road Substation: Scheduled for Friday, 12 December 2025 from 08h00 until 16h00. ^OS

@CityPower, we have no power in Kew , lost power anoit an hour ago, yet we have a planned maintenance scheduled for tomorrow 19 November.

@CityPowerJhb The teans are busy making overtime at our oexpense

#CityPowerUpdates #CityPowerOutages #AlexandraSDC *Cydna Substation (North Street Distributor):* Power has been restored up to 95%. This affected customers in Illovo, Melrose, and surroundings. The teams are still busy with investigations on the Illovo West Distributor. The initial ETR of 22:00 could not be met and has, therefore, been revised to 02:00, provided all goes as planned. Customers in parts of Melrose, Athol, Illovo, Elton Hill, Inanda, Waverly, and surrounding areas remain affected. Developments will be communicated once information becomes available. We apologise for the inconvenience caused. Stay informed and updated by following the Alexandra SDC Outage Updates WhatsApp channel: whatsapp.com/channel/0029Va… For isolated individual calls and any other electricity-related queries, customers are advised to log calls on citypower.mobi or call 011 490 7484/ 0800 202 925. ^NT

@CityPowerJhb You posting the same message you posted during the day which means up to now nothing has been done regarding Gresswold substation this unacceptable and beyond a joke

#CityPowerUpdates #CityPowerOutages #AlexandraSDC *Gresswold Substation* The team will attend to the outage after completing the work at Cydna Substation. The power disruption affects customers in Kew, Bramley, and neighboring areas. Developments will be communicated in subsequent reports. We apologise for the inconvenience caused and appreciate your patience. Stay informed and updated by following the Alexandra SDC Outage Updates WhatsApp channel: whatsapp.com/channel/0029Va… For isolated individual calls and any other electricity-related queries, customers are advised to log calls on citypower.mobi or call 011 490 7484/ 0800 202 925. ^NT

@CityPowerJhb Kew is still off for so long and no updates and we are expected to pay for damn electricity 😑

#CityPowerUpdates #AlexandraSDC The Service Delivery Centre is currently sitting with 120 open calls, with 29 of those logged over 24 hours. Updates will be also available on our WhatsApp channel: whatsapp.com/channel/0029Va… ^HN

@CityPowerJhb Updates on ETR please

#CityPowerUpdates #AlexandraSDC Alexandra Substation: We are pleased to inform customers in Alexandra from 17th Avenue to 18th Avenue between Selbourne Street and Vasco Da Gama Street, as well as East Bank, that the power supply is fully restored. The outage was reported this morning caused by a faulty cable. We thank the customers for their patience and, once again, apologise for the inconvenience. Customers who are still off or experiencing any electricity-related issues are encouraged to log in calls on citypower.mobi or dial 011 490 7484. For escalations or updates of logged calls, please call 0800 003 156.^HN

@CityPowerJhb Can we get feedback regarding Gresswold substion 's ETR

@CityPowerJhb We have no power since around 9

#CityPowerServices #CityPowerFBE City Power reminds qualifying customers that there are only 101 days left until the Free Basic Electricity (FBE) registration deadline on 31 December 2025. ^HN

@CityPowerJhb Just lost power in Kew

#CityPowerUpdates #AlexandraSDC The Service Delivery Centre is currently sitting with 129 open calls, with 83 of those logged over 24 hours. Updates will also be available on our WhatsApp channel: whatsapp.com/channel/0029Va… ^HN

@CityPowerJhb Thank you for the update looking forward to 3pm the restoration time

Alexandra SDC Outage Update Date: 30 July 2025 Gresswold Substation Repairs on the faulty transformer are at a progressive stage. The estimated time of restoration is 15:00 this afternoon, if all goes accordingly. At the moment, 98% of the power supply has been restored. The remaining customers at Wellington Road, Milton and Hennie Streets, will be updated on developments as the work progresses. We once again apologise for the inconvenience caused and appreciate your patience whilst our team of dedicated technicians work around the clock to ensure that repairs are conducted in a safe manner. Note: To avoid the risk of potential damage or inrush current incidents during the restoration process, customers are requested to unplug all electrical appliances during outages. ^OS

@CityPowerJhb What about Kew 4th Road can we haven't have power for more than 19 hours now

#CityPowerIyakhata #IllegalConnection #TshepisongCutOff City Power has successfully restored electricity in Tshepisong following the removal of illegal connections. Our teams remain committed to ensuring a safe and reliable power supply for all residents. ^MB

#CityPowerUpdates can we have the latest update regarding the power outage on Kew 4th Road it's over 12 hours now

@CityPower please provide feedback on the power outage in Kew 4th Road we still don't have power since last evening at 6pm

@CityPowerJhb @M0Salahuddin Why are you ignoring 4th Road Kew residents?

@M0Salahuddin We regret the inconvenience. Team will be sent to investigate. ^IM

#CityPowerUpdates #AlexandraSDC *Gresswold Substation* The contractor is expecting a delivery of more cables on-site to continue with repairs. This is due to a further fault discovered this morning. The outage is affecting customers in Wynberg, 1st Road, 2nd Road, 3rd Road, 13th Road, and Alexandra Clinic. Developments will be communicated once there’s progress. We once again apologise for the inconvenience caused and appreciate your patience. *Note: To avoid the risk of potential damage or inrush current incidents during the restoration process, customers are requested to unplug all electrical appliances during outages* ^IM