さこつ

@Premium @Support Case: CAAAbqBWFq5rwAAEAAAAef___4Q On March 23, 2026, X informed me: • “We’ve opened a case, and are investigating.” • “We’ll be in touch with more information as soon as it is available.” Throughout this process, I followed every instruction provided by Premium Support. • I reported the content through X’s official reporting system. • I provided every piece of information and evidence requested. • After being informed that Japanese support was unavailable, I continued all communication in English. • Premium Support agents corresponded with me regarding this case and confirmed that it had been forwarded to the appropriate review team. • On April 11, I was told: “Your report is in the queue, our team reviews these reports as they come in.” • I was later told: “No further action is needed on your end.” Following those instructions, I waited in good faith. Today marks three months since my report entered the review queue, yet I have received no meaningful update on the case that X itself opened. On June 3, 2026, X disclosed under Japan’s Information Distribution Platform Act that it received approximately 76 million user reports from Japan in one year, while actions such as removal or visibility restriction were taken in only about 0.1% of those reports. X has also continued reducing its workforce while explaining that high report volumes may delay reviews. As a user, I would appreciate an explanation of how these circumstances affect the handling of existing cases. As a Premium subscriber, I am not asking for special treatment. I am asking X to honor the commitments it made when opening this case. I fulfilled my responsibilities by following every instruction from Premium Support. I respectfully ask X to fulfill its own by providing a meaningful update on the case it opened and explaining why this investigation has remained without meaningful progress for nearly three months. Please provide an update on Case CAAAbqBWFq5rwAAEAAAAef___4Q. Thank you. さこつ (@sa05090901) Supporting evidence is attached in chronological order.

@Premium @Support Case: CAAAbqBWFq5rwAAEAAAAef___4Q On March 23, 2026, X informed me: • “We’ve opened a case, and are investigating.” • “We’ll be in touch with more information as soon as it is available.” Throughout this process, I followed every instruction provided by Premium Support. • I reported the content through X’s official reporting system. • I provided every piece of information and evidence requested. • After being informed that Japanese support was unavailable, I continued all communication in English. • Premium Support agents corresponded with me regarding this case and confirmed that it had been forwarded to the appropriate review team. • On April 11, I was told: “Your report is in the queue, our team reviews these reports as they come in.” • I was later told: “No further action is needed on your end.” Following those instructions, I waited in good faith. Today marks three months since my report entered the review queue, yet I have received no meaningful update on the case that X itself opened. On June 3, 2026, X disclosed under Japan’s Information Distribution Platform Act that it received approximately 76 million user reports from Japan in one year, while actions such as removal or visibility restriction were taken in only about 0.1% of those reports. X has also continued reducing its workforce while explaining that high report volumes may delay reviews. As a user, I would appreciate an explanation of how these circumstances affect the handling of existing cases. As a Premium subscriber, I am not asking for special treatment. I am asking X to honor the commitments it made when opening this case. I fulfilled my responsibilities by following every instruction from Premium Support. I respectfully ask X to fulfill its own by providing a meaningful update on the case it opened and explaining why this investigation has remained without meaningful progress for nearly three months. Please provide an update on Case CAAAbqBWFq5rwAAEAAAAef___4Q. Thank you. さこつ (@sa05090901) Supporting evidence is attached in chronological order.

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