Salary Box

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Salary Box

Salary Box

@salaryboxapp

Salary Box is a mobile-first SaaS solution that makes salary calculation and payments simple & convenient for small businesses.

India Katılım Mayıs 2021
14 Takip Edilen120 Takipçiler
Mayur
Mayur@obaaaaamaa·
@salaryboxapp this has to be the biggest fraud company For every small feature they expect us to upgrade membership Using it since 3 years now they're making us pay for every small feature Greed has a limit
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Salary Box
Salary Box@salaryboxapp·
@Jainik_soni @Jainik_soni Dear Jainik, Please accept our sincere apology for the inconvenience caused. We request you to reach out to us at support@salarybox.in or 7290098241 so we can address the concern and help you out in the best possible way.
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Jainik
Jainik@Jainik_soni·
@salaryboxapp Yesterday, your executive called me and informed me that my three-year plan, purchased in August 2024, will no longer be available from February, and I need to purchase a new plan with the full amount. #cheating #fruad
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Salary Box
Salary Box@salaryboxapp·
@mayur1530 @mayur1530 Please, accept our sincere apology for the inconvenience caused. We request you to reach out to us at support@salarybox.in so we can assist you in the best possible way.
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Jayanta Biswas
Jayanta Biswas@JAYANTBISWAS9·
@salaryboxapp @SalaryBox Since 2022 I am using ur aap but in the year at the time of renewal I only expand my staff but now I m not getting live location tracking, Pay roll etc after several request no one interested to update my aap
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bhishm
bhishm@Bhishmsharma12·
@salaryboxapp Is an app purely keeping in mind How to give 100℅ benefit to its buyer. Although the end user is bound to lose 100 ℅ I don't know if @ministryofcorporateaffairs Has seen it's features like Allowing corporate to call it's worker on 15 Aug, 2 Oct.
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Md
Md@Md5994169194456·
@salaryboxapp Very Bad Experience with salary box device & Salary Team No Body Help My biometric machine is not working, I talked to the team, no one is replying, the customer service is very bad.
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Komal Panchal
Komal Panchal@komalkelly·
@peeyushgoyal199 We have installed @salaryboxapp at our factories. The team assigned to us do not even calls back or take calls on most occasions. The service is very slow, nobody is ready to be accountable for any of their actions or take charge to solve an issue.
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Salary Box
Salary Box@salaryboxapp·
@komalkelly @peeyushgoyal199 @komalkelly As per our discussion over the call, we are committed to resolving your issue promptly. We apologize for any inconvenience caused and appreciate your patience and cooperation. Please know that we are here to assist you and ensure your satisfaction.
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Komal Panchal
Komal Panchal@komalkelly·
@salaryboxapp @peeyushgoyal199 Sorry to say but there was no call or whatsapp. Though Mr. Shakti who was unresponsive and unreachable from the last 15-20 days did call. Hope to resolve this issue and reimburse us for the loss of 2 months time. Details shared on email.
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Salary Box
Salary Box@salaryboxapp·
@komalkelly @peeyushgoyal199 @komalkelly We apologize for the inconvenience and lack of response. We have attempted to contact you via call and WhatsApp but haven't received a response on call. Please reply with your availability over email, and we will call you at that time. Thank you for your patience.
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Komal Panchal
Komal Panchal@komalkelly·
@salaryboxapp @peeyushgoyal199 Received no calls or update as per what was specified on your email. Your help center kept me waiting for 8 mins and how do you expect this issue to be resolved or you are giving us a refund?
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Salary Box
Salary Box@salaryboxapp·
@AdityaP77004786 We're truly sorry for your experience. Please DM us your number so we can resolve your issue promptly. Your feedback is invaluable, and we're committed to improving our customer service.
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Aditya Patnaik
Aditya Patnaik@AdityaP77004786·
@salaryboxapp Don't know if you guys are growing or not , but if behaviour towards repeat customers remains the same no doubt the app will soon crash. Teach your team how to behave with customers. Too unfortunate startups missing 1st principle customer behaviour
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Salary Box
Salary Box@salaryboxapp·
@ideatorafzal We apologize for the experience you had with our salesperson. We take your feedback seriously and will ensure that this doesn't happen again. Please share your contact number with us so we can fix the issue. Thank you for bringing this to our attention.
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Salary Box
Salary Box@salaryboxapp·
@ideatorafzal I'm sorry to hear that you had a bad experience. We would like to make things right and help you with your issue. Could you please send us your number via DM so we can call you and assist you further? Thank you for bringing this to our attention.
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Salary Box
Salary Box@salaryboxapp·
@sagrawalca I'm sorry to hear that you had a bad experience. We would like to make things right and help you with your issue. Could you please send us your number via DM so we can call you and assist you further? Thank you for bringing this to our attention
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Siddhartha Agrawal
Siddhartha Agrawal@sagrawalca·
@SalaryBox @salaryboxapp how difficult is it to talk to customer. Wanted to upgrade my plan, couldn't speak to a consultant. For some reason plan upgrade is coming to be more expensive than a new account. You better review your process or you are doomed.
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