Nigel Johnson

@motoreasy Shocking customer service won’t pay for repairs had to pay for the fault my self when clearly it’s covered by warranty remove posts from X will be reporting issues to trading standard ect

@motoreasy Poor company quick to take your money had 2 repairs that need doing won’t pay for the repairs now have to fund the repairs myself not worth the money

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@motoreasy would not use this company again had 2 claims rejected even though there was a fault on the car quick to ring up for renewal and money

@motoreasy Not worth taking out this plan at all had 2 mechanical issues and they made every effort to make sure I couldn’t claim Still got a problem with my car to which I paid for diagnostics and said there was an intermittent fault but still can’t claim

@BristolStMotors yes thank you but cant seem to send DM back

@samjohn1818 Hi Nigel, I have received your review and I have replied back to you. Kind regards, Selina

@BristolStMotors purchase of a Vauxhall Mokka from Bristol Street Motors started to have problems with the engine management light, they charge me £1300 and wanted another £1300 and this still wouldn't fix the problem local garage fixed it for £150 there reply was trade it in

@BristolStMotors not sure if i can DM you sorry

@samjohn1818 Good evening Nigel, I am sorry to hear that your experience has left you feeling in this way. If you could please send me a DM with your registration number, we can certainly have this looked into further for you. Kind regards, Selina

@UKVolkswagen Ok I send it thank you

@samjohn1818 @samjohn1818 Kindly send this to our Customer Care Team via customerservices@volkswagen.co.uk and they'll take a look for you.

@UKVolkswagen how long should it take to carry out a warranty repair to a vehicle what would be an except able time scale

@UKVolkswagen I need to send a word document I type out over the issues can I send you this by email please

@samjohn1818 We're sorry to hear about this, Nigel. Could we please take more details in a Direct Message? We will investigate further from there.

@UKVolkswagen Yes that will be fine thank you

@UKVolkswagen Hi yes I have at the moment it’s been with them over 6 weeks

@NigelJohnson18 Hi, Nigel. This may depend on the work that has been carried out and the parts required. Have you got a vehicle in a Retailer at this moment in time?

@helpinghoodies thanks for the nice warm hoodie looks and feels great

@peaksplains @HousingHeroes18 And we won well done to everyone

Everything crossed @peaksplains for our repairs team at the @HousingHeroes18 awards.

@WayneRooney @SirBobby @ManUtd congratulations Wayne well deserved