Savanna Uganda

Hello @Nabimara_Paul We sincerely apologize for the inconvenience caused and for the poor connection you experienced. However, please note that your subscription has expired. Kindly renew and contact us in case you experience any issues with the connection so we can assist and make the necessary adjustments as quickly as possible. Thank you.

But your WiFi can’t even crawl 🙂‍↔️🙂‍↔️

Hello @e_ed256sema As discussed during the call, please note that your router is currently online and the internet should now be running smoothly. Kindly reach out once you get home in case of any inconvenience, so we can assist you further and below is your account number. Thank you. SF2562249

@savanna_ug I am in Kawaala, please reach out on 0701895354

Tomorrow we come together as a community to connect and celebrate the spirit of community. #Savwifi #savannaAt2 #runforimpact #the_disciples_youth_fellowship

@e_ed256sema Hello @e_ed256sema Sorry about the inconvenience caused. Kindly share your account number, reachable contact and location via DM so we can check your connection and assist you further as quickly as possible. Thank you.

@savanna_ug What's the matter guys I need help

Hello @JTumwesigye We’re sorry to hear that you are experiencing slow speeds. Please note that your current subscription is running at 50 Mbps. However, kindly run a speed test with only one device connected at fast.com and share the results with us via DM, so we can assist you further. Thank you.

@Jude_Mugabi @savanna_ug 100 Mbps but it is as if you are tweeting from a Nokia 6021. Do better!

You need to channel the same energy when you're calling us to renew subscription while providing reliable Internet @savanna_ug

@Jude_Mugabi Hello @Jude_Mugabi We have made adjustments to the router. Kindly reconnect and monitor your connection. If the issue persists, please reach out to us so we can assist you further. Thank you.

@savanna_ug The specific concern is that the Internet is terrible. Intermittent.

The wait is over 😎 Tomorrow, we run, connect, and celebrate the community at the Bugolobi Family Run 2026 🏃🛜 See you there. #SavWifi #SavannaAt2 #runforimpact @The_DYF

@ThorXervia Hello @ThorXervia We appreciate your feedback and we're glad to hear that. Should you need any other assistance regarding our services, please don't hesitate to reach out. We're always at your service. Thank you.

@savanna_ug Its fyn now

Savanna Fibre is coming through with blazing internet deals at the Akaatale ku block. Come for the market, leave connected. 🔥 🛜🚀 #SavWifi #marketday #SavannaAt2

@WATCHMANJJI Hello @WATCHMANJJI Thank you for reaching out to us. Unfortunately, our services are not yet available in Nakawuka. However, we're continuously expanding our coverage and we will notify you as soon as service becomes available in your area.

@savanna_ug Trying resching these ends of nakawuka road

This is what real internet feels like 🔥🛜 Smooth connection, fast downloads, and nonstop vibes all day🚀🛜 #SavWifi #SavannaAt2 #Twicethespeed #Halftheprice

@PerkSankale Hello @PerkSankale We sincerely apologize for the late response and the inconvenience caused. Kindly share your account details via DM so we can check your internet connection and actively work to restore it as soon as possible. Thank you.

@savanna_ug Not having internet for 24hours now despite having reported several times is totally unacceptable. Unreliability is now the course of the day!

Our upgraded packages are here to keep you connected faster and smoother than ever 🛜 🚀 #SavWifi #SavannaAt2 #fastinternetspeed

Hello @MoreVessel We’re sorry to hear about your dissatisfaction with our services. This is not the experience we aim to provide. Kindly share your account details via DM, along with a clear picture of the back of the router and your preferred Wi-Fi name and password, so we can activate your account as quickly as possible. Thank you for your patience and cooperation.

@savanna_ug Savanna Fibre is the worst ever I was convinced by your sales person to make payments that I would be worked upon asap but after making payments, your technical team delayed to instal then after installation, activation has become an issue up to now , you guys are the worst

SavWifi redefined speeds and performance so you can enjoy internet without interruptions ⚡🛜 🚀 #SavWifi #SavannaAt2 #Twicethespeed #Halftheprice

@ThorXervia Hello @ThorXervia We apologize that you are experiencing slow speeds and any inconvenience caused. Kindly share your account details via DM so we can check your connection and work to stabilize it as soon as possible. Thank you.

@savanna_ug Naye??

@NakafeeroAngel1 Hello @NakafeeroAngel1 We regret the inconvenience caused. Kindly share your account details via DM so we can check your connection and assist in ensuring it is restored as soon as possible. Thank you.

@savanna_ug Same here, my Router turned red and the Internet isn't working. Also I would like to change to a new Router also if possible please

Hello @MatabaloN We sincerely apologize for the delay in restoring your internet connection and the inconvenience caused. Your concern has been escalated to our technical team for priority handling. Kindly bear with us and expect a call from our technician, who will be coming to fix the issue as soon as possible. Thank you for your patience.

@savanna_ug You people that’s what you say I have tried to contact you but you always say the same statements you never show up it’s now day 4 and no one has ever come to fix my WIFI (SF2547946) that’s the account number

DON’T MISS🛜😎🚀 #twicethespeed #Halftheprice #Getconnected #Freewifi

Hello @MichealS562623 We’re sorry to hear about your dissatisfaction with our services and the inconvenience caused. This is not the experience we aim to provide. Kindly share your account details via DM so we can urgently follow up on your installation and ensure it is completed as soon as possible. Thank you.

@savanna_ug But you people why are you the worst service providers 😬😬

Hello @MatabaloN Thank you for bringing your concerns to our attention. We sincerely apologize for the inconvenience and frustration caused by the delayed response and the poor customer service. We value your feedback and this is not the kind of service we aim to provide. Kindly share your account details via DM so we can urgently review your case and work toward restoring your connection as quickly as possible. Thank you.

@savanna_ug Dear Savana Fibre Network Team, I am writing as a concerned customer who has been using your Wi-Fi services for some time. I am disappointed with the poor customer service and the lack of response regarding our internet connection issue.

@scansimon Hello @scansimon We’re sorry to hear that you are experiencing slow speeds. This is not the kind of service we aim to provide. Kindly share your account number via DM so we can check your connection and work to ensure that it stabilizes. Thank you.

@savanna_ug Your Internet is so slow man