ScotRail

🚆✅ We're delighted to announce that we're able to resume our normal timetable from Glasgow Central High Level on Wednesday (25 March), after work was completed to reinstate the remaining platforms at the station. ℹ️ Public safety is still the main priority so not all entrances and exits to the high level are open. An exclusion zone around the area worst affected by the fire is still in place so the entrances to the station on Gordon Street and Union Street will remain closed until further notice. 📱 We're advising customers to continue to check their journey before travelling as there may be some minor alterations to services due to some trains being out of position following the station closure. See more info here: scotrail.co.uk/about-scotrail…

Goodnight folks. 💤^Paul

A windy night to come and staying windy tomorrow - with frequent showers. Turning colder midweek, with the chance of some sleet and snow for some. Christopher has the latest.

✅ CLEARED: Disruption caused by a safety inspection of the track earlier today between Dalmally and Tyndrum Lower has now ended. Services between Glasgow Queen Street and Oban are no longer being affected.

ℹ️ UPDATE: Services are returning to run as scheduled, but remain subject to delay and alteration due to units and crews being out of position.

⚠️NEW: Due to a safety inspection of the track between Dalmally and Tyndrum Lower, the line is currently closed. Please use our website and app for service updates. 📲

@dadoflewis Hi Steve, please give our Smartcard team a call in the morning on 0344 811 0141 option 4. Lines are open 0700 to 2200, seven days a week. They can check on your membership and get any issues resolved. ^Paul

@ScotRail hi I renewed my club50 membership last year but it's not showing in account. I've tried reactivating onto smart card via app. Wanting to travel on Tuesday using the £19 flat fare offer but unable to buy tickets. Any suggestions?

📹 CCTV is in operation across our stations to help keep customers and our staff safe. If you need urgent assistance or have any concerns, please use the nearest station Help Point to speak directly with our teams in Paisley or Dunfermline, who are always on hand to help.

@smalltounboy Hi Mark, no plans to do this, sorry. ^Paul

@ScotRail Hi, What are the chances of extending the current Club 50 promotion by a week or so, a lot of us on the west coast couldn't use it while Central was closed, thanks

Hello 👋 ^Paul here with you all this evening through to midnight.

Our Inspiration Hub is your one-stop source for upcoming events, discounts and offers to fuel your next trip in Scotland. So whether you’re looking for an outdoor adventure, some history and culture, or a new culinary experience, we've got you covered. scotrail.co.uk/inspiration-hub

@Keef68 Hi Keith, yes they are. ^Paul

@ScotRail Hi Paul - can I ask if the ticket machines to collect pre paid tickets, are open in Central Station tomorrow? Thanks.

@Matt19438010 Hi Matt, please call 0344 811 0141 option 2, then option 1 for assistance. Lines are open 0700 to 2200, seven days a week. ^Paul

@ScotRail Would I be able to get a full refund for my train ticket as I had accidentally purchased two. The reason the train times are different is because I was on the train when I purchased the second one. Thank you

@weirdavid1 No sorry it isn't David. ^Paul

@ScotRail os cumbernauld manned about 4pm tomorrow

@technicslover We update our app as quickly as we can following disruption. ^Paul

@ScotRail Still didn't answer my question. App showed it on time at 17.25 when it clearly wasn't . are you cooking the books?

@scotrail train shows on time on app. Train doesn't turn up. Ask member of staff where train is and they just walk away. Customer service zero. How you're still in business simply amazes me.

Get 1/3 off rail travel if you’re 16, 17 or 18 years old (or a full-time volunteer aged up to 25-years-old) with a @YoungScot card, or get an extra 50% discount when you purchase a Season Ticket. Find out more ⬇️ scotrail.co.uk/tickets/railca…

✅Our normal timetable resumes at Glasgow Central station (High Level) from Wed, 25 March. ℹ️ Some entrances (Gordon St & Union St) remain closed while safety work continues. 📱Please check before you travel as minor alterations are possible. 🙋Need help? Speak to staff.

@technicslover It's showing on the app it left at 1732. ^Hayley

@ScotRail So why did the app say it was on time then?

@technicslover Hi, This service has been delayed by trespassers on the railway earlier today. It left Aberdeen at 1732. ^Hayley

@ScotRail Aberdeen to Inverness 17.25

@weirdavid1 Hi, yes it will be staffed 0630-1300. ^Paul

@ScotRail is Cowdenbeath a manned station if so is it manned tomorrow

@je2s95 Hi, please use the access point known as the carriage driveway, which has more space to accommodate customers. ^Paul

@ScotRail Why isn’t there access from the lower Hope Street entrance to high level platforms?

🚆✅ We're delighted to announce that we're able to resume our normal timetable from Glasgow Central High Level on Wednesday (25 March), after work was completed to reinstate the remaining platforms at the station. ℹ️ Public safety is still the main priority so not all entrances and exits to the high level are open. An exclusion zone around the area worst affected by the fire is still in place so the entrances to the station on Gordon Street and Union Street will remain closed until further notice. 📱 We're advising customers to continue to check their journey before travelling as there may be some minor alterations to services due to some trains being out of position following the station closure. See more info here: scotrail.co.uk/about-scotrail…

@doug53187 He should press the Help Point at the station to speak to Customer Services Jordan. ^Paul

@ScotRail That would be great, however the last connecting ferry from Oban to Craignure (Mull) that would meet the last bus to Fionnphort (5pm) for the final ferry to Iona (6:20pm) has long left. So he is now stranded in Oban. Surely he should be compensated with a hotel in Oban?

@ScotRail hello, my friend is not on X, but tells me he has been stuck at Crianlarich since 2pm. He travelled from Manchester yesterday to Glasgow and now was supposed to go from Glasgow to Oban today, then onwards to Isle of Mull. From there his connecting bus to Iona...