SATISH SHARMA

@D_RobotVacuum Using the Dreame L40 Ultra AE for a while now — super user-friendly app, excellent cleaning performance, and fewer moving parts vs premium models. Great value for money in India, and service support has been impressive too. Highly recommended 👍

@urbancompany_UC 1st booking – no show.
2nd booking – rescheduled without consent after charging extra. Cancelled arrogantly by UC Poor support, no accountability, and unfair policy—customers are penalized, company is not. Proceeding with consumer complaint.

@UC_Assist Repeated failure by @UrbanCompany. 1st booking (12 Apr) – no show 2nd booking (18 Apr) – rescheduled without consent Had to rebook & pay extra surge due to their fault. This is not service lapse, it’s harassment.

@scs262000 Hi Satish, we completely understand your concern and never want any of our users to feel this way. Our team has provided the best possible resolution for your concern, and we look forward to serving you again without any hassle.

@urbancompany_UC Never avail any Service of Urban Company. They book the slot, take advance and their professional never turned up without assigning any reason

Repeated failure by @UrbanCompany. 1st booking (12 Apr) – no show 2nd booking (18 Apr) – rescheduled without consent Had to rebook & pay extra surge due to their fault. This is not service lapse, it’s harassment.

@UC_Assist Mental torture. My profession is being suffered due to your unimaginable harassment

@UC_Assist Present Confirmed booking cancelled by UC and Refund made. Customer booked the slot provided by them and not on his own. If you allow your customers to earn only then they can avail your services.

@UC_Assist UC OLYMPIC CHAMPION OF HARASSMENT After forgoing my right of compensation and on advice of helpdesk and rescheduling my professional schedule,I made fresh booking for 18.04.2026 at am duly confirmed and paid abruptly changed to 20.04.2026 on same excuse of 12.04.2026 of sickness

@UC_Assist Booked new slot for Saturday at 8.00 am as UC could not provide professional tomorrow at 9.00 am. Booking No3278 by paying Rs.500/- extra surge for UCs deficiency of service. Let us hope professional reach on Saturday

@scs262000 Hi Satish, we sincerely apologize for the inconvenience caused. We are actively working on your concern and we will reach out to you as soon as possible to help resolve it.

@UC_Assist No response to my last email offering resolution via service. Please confirm today if guaranteed cleaning can be arranged tomorrow, else proceeding with consumer complaint forced by your inaction

@scs262000 Hi Satish, Please do not worry about this. We will soon be in touch with you to discuss and help resolve your concerns.

@UC_Assist I am willing to consider resolution by foregoing my right of compensation if you arrange guaranteed deep cleaning service tomorrow at 9.00 am with proper coordination. Mail sent to Helpdesk

Mr. Sachin from your Team called me in the morning and assured me to resolve the issue today itself. Customers are interested in quality and timely service.

@UC_Assist Mr. Sachin from UC Team called me in the morning and promised to resolve the issue today itself in a professional manner. Awaiting response from UC

@UC_Assist Final Notice, please ask your team member to keep in touch with me and resolve the issue instead of forcing me for legal remedy

Mr. Sachin from your Team called me in the morning and assured me that issue shall be resolved in a professional manner today itself. Awaiting response

@UC_Assist Issue not resolved. Only ₹100 coupon offered, which is unacceptable for a confirmed no-show causing inconvenience, financial and time loss. Request fair compensation, else proceeding with consumer complaint.

@UC_Assist UC Executive called me, unable to appreciate the issue. Excellent system, book a slot, take advance, professionals busy, refund the amount. Least bothered about customer’s valuable time. WONDERFUL

@scs262000 Hi Satish, thank you for the update. We have escalated your concern, and our team will contact you at the earliest to provide an appropriate resolution.

@UC_Assist Already has taken up the matter on UC app and help@urbancompany.com. My mail ID and mobile number known to them

Hi Satish, we’re really sorry to hear about your experience. This must have been very disappointing, especially after making the effort to travel early morning. A no-show without prior intimation is certainly not the experience we aim to provide. Please share your contact number with us via DM so we can look into this on priority and assist you further.

@urbancompany_UC Booked deep cleaning with @UrbanCompany for my Gurugram flat. No-show, no prior intimation. Had to travel early morning for nothing. Refund given, but compensation denied. Even complaint delayed. Clear case of service deficiency.

@urbancompany_UC Booked deep cleaning with @UrbanCompany for my Gurugram flat. No-show, no prior intimation. Had to travel early morning for nothing. Refund given, but compensation denied. Even complaint delayed. Clear case of service deficiency. Escalating further.