sean mcclean

Architecture Extras Pt3 youtu.be/bPsgLRH-5ms?si… via @YouTube

SN Architecture Extras - Pt2 youtu.be/0IGi4V0ZG6Q?si… via @YouTube

#ServiceNow tip of the week: build a certification study team! 🕗 Set scheduled (30-60 minute) meetings 📊 Create your own multiple choice questions and research answers as a team (make sure to cite—doc, page, link as you go) 🙂 Have fun while doing it

Hey folks - just finished some thoughts on the Medium: Insights from (watching) the Kid on my Couch: It’s (always) harder than it ever was link.medium.com/nDW2smrL3Cb If you get a chance - lemee know what you think?

Ever get the feeling when parenting teen and preteen girls that your role is just to be the object of eye-rolls ? Asking for a friend. . .

“Learning Glacially: Hither and Thither but mostly, Yon” by Sean McClean @seanpmcclean/learning-glacially-hither-and-thither-but-mostly-yon-a22bd79f618a" target="_blank" rel="nofollow noopener">medium.com/@seanpmcclean/…

Just some thoughts on setting Limits and saying ‘No’. . . link.medium.com/Xj7iQW3enBb

Getting on Track 1 - Learning ServiceNow youtu.be/RykJjSDrkCg via @YouTube

@Joe_the_IT_guy Love this and 110% spot on!

By involving your customer in the development of SLAs, contracts, and processes you’ll make them feel heard and valued. #servicedesk buff.ly/45R05vV

@Fotographme1 @WeUseServiceNow More to say on this - it can be hella confusing - and with that in mind I’m going to try to put together a 5 -8 min video in next couple days - ill post link meantime if you’ve got more specific guidance on what your looking at - shoot me a dm

@Fotographme1 @WeUseServiceNow Oof, I feel the overwhelm in terms of where to start sometimes and I’m in training! That said - a couple of tips:

🖐️🏾🖐️🏻🖐️🏿🖐️🏽 Raise your hand (reply below) if you've joined or are planning to join one of these Community hosted events!

@Fotographme1 @WeUseServiceNow - Once you’ve gotten set up on NowLearning - start with the “essentials” class - take a look at the “personas and paths” to orient yourself - focus first on classes that day “platform” and “fundamentals” as starting points

XPeriment number two: so ima be here for the next hour . . . (RiseUp floor) hoping I can catch up w youse. . . #knowledge23 #riseup

Help me unload a bunch of goodies I brought to K23. I’m at the RiseUp booth by the VR/AR experiences. Also, the person that can show me they walked the most steps this week can get a special gift (or if no one posts by 1p) I’ll just give it away!

Look ma, more CTA’s! Past and Present - doing great things and having fun at #knowledge23

K’so file this under - “experiment” ima be parked here (back corner of the expo hall - “meetup pavilion”) for about an hour - taking notes of the things n ppl I’ve met so far - come wave if you want to nerd out on teachy trainy things !

Knowledge 23 - PreConference Training Day ONE - what’s YOUR Takeaway? Reviewing and SHARING what you learn is one of the best ways to consolidate knowledge. Like this Post / Thread - Put a comment here with your ONE takeaway today. @benredux @micahjrussell #knowledge23 #riseup

12 years ago today I was heading for a conference held under a tent. Today. . . it’s a little bigger. But one thing has stayed the same: The best people. The best ideas. The best collaboration. #Know23 #RiseUp

If you're at Support World this week, please come to my presentation tomorrow! I'd love to have you join me. If you cannot and would like to connect, please reach out and ask. it would be great to spend some time together! @FreshworksInc

The best part of #knowledge is the people and the ideas generated by mixing 'em togther. I can’t wait to share stories, ideas and tips and most importantly, lessons learned with Stacey Prezel, Antulika Bhadouriya, Patricia Bahlmann, and Ivano Bergamaschi at our roundtable 😁