SEPTA_SOCIAL

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SEPTA_SOCIAL

SEPTA_SOCIAL

@SEPTA_SOCIAL

The official SEPTA Customer Service account. We are open M-F (7am-7pm)/Weekends (8am-5pm).

Philadelphia, PA Katılım Aralık 2011
5.6K Takip Edilen35.7K Takipçiler
SEPTA_SOCIAL
SEPTA_SOCIAL@SEPTA_SOCIAL·
@Taubenfixer We'll share this information with service planning. We apologize for your experiences. ^BB
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Tauben
Tauben@Taubenfixer·
@SEPTA_SOCIAL This is not just a small inconvenience. It affects hundreds of riders who depend on the West Trenton Line every day.
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Tauben
Tauben@Taubenfixer·
@SEPTA_SOCIAL what the hell is going on with West Trenton 6334..You guys are giving hard time every day...
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SEPTA_SOCIAL
SEPTA_SOCIAL@SEPTA_SOCIAL·
@Taubenfixer Sorry to hear this. Have you since been able to board? We show that the train was 7 minutes delayed. ^BB
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Tauben
Tauben@Taubenfixer·
@SEPTA_SOCIAL Every day at Jefferson Station, it is the same problem. Either the West Trenton train gets canceled, or it shows up late. When the train finally comes, it is often one of those old push-pull trains that should have been retired long ago.
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SEPTA_SOCIAL
SEPTA_SOCIAL@SEPTA_SOCIAL·
@moirakulik Hi Moira, we're sorry to hear this. Passenger etiquette can be difficult to control, although we certainly try. Was there a crew member on the train aware of this person talking? ^AS
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Moira Kulik
Moira Kulik@moirakulik·
@SEPTA_SOCIAL I ride the Malvern local every day and I love the fact that you have a quiet car, but I’ve got to tell you - on the way home, I find that a lot of people don’t respect it. I tried saying something yesterday and the person just laughed and went back to talking! Help!
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Travis Fuguet
Travis Fuguet@TravisFuguet·
@SEPTA_SOCIAL is there a way I can find information for Lansdale station such as address and fare zone?
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Nick C
Nick C@vuwildcat07·
@SEPTA_SOCIAL @SEPTA Will do. I did not have to pay twice since I came from Center City and had to tap in to access the platform.
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Nick C
Nick C@vuwildcat07·
@SEPTA love the tap to pay for Regional Rail but your conductors’ validators don’t trigger Apple’s Express Transit function like the gates and station validators do. Tried tapping twice and conductor had to give up
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SEPTA_SOCIAL
SEPTA_SOCIAL@SEPTA_SOCIAL·
@vuwildcat07 @SEPTA Okay. It may have just been an issue with the one crewmember's handheld. Can you let us know if this happens again? Also, you didn't have to pay twice today, right? ^AS
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SEPTA_SOCIAL
SEPTA_SOCIAL@SEPTA_SOCIAL·
@senortalone We're sorry to hear this. Just to double-check, this happened last Friday? What time did it happen? ^AS
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D Talone
D Talone@senortalone·
I love @SEPTA_SOCIAL but some drivers need training. On Friday at 38th & Spruce, a driver swerved into the bike lane cutting off my friend on her bike, she yelled, then he flipped her off and when she protested, he told her "nobody cares about you and f#ck off." Do better.
D Talone tweet mediaD Talone tweet media
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SEPTA_SOCIAL
SEPTA_SOCIAL@SEPTA_SOCIAL·
@WadeNWaters Thanks so much! We can forward a commendation over to trolley District Supervision. Can you send us a direct message with the best phone number to reach you at in case they have any questions? ^AS
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Wade
Wade@WadeNWaters·
@SEPTA_SOCIAL l’m not sure whose driver but the T3 currently going to Mt. Moriah is So professional he has called out clearly each stop, respectful , constantly stating his direction and if anything on the route has changed. The guys amazing!!🤩
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Moonhand
Moonhand@moonhand_btc·
@SEPTA_SOCIAL @SEPTA this photo was taken at 8:00amEST Thursday 05/21/2026. Frankford & Thompson, in Fishtown
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SEPTA_SOCIAL
SEPTA_SOCIAL@SEPTA_SOCIAL·
@Vane_Collado @SEPTA We're sorry to hear this, Vanessa. We do recommend referring to the general cancellation alert. That would supersede everything else. ^AS
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SEPTA_SOCIAL
SEPTA_SOCIAL@SEPTA_SOCIAL·
@prettywangs13 I'm seeing that particular one listed as 21 mins late. No incidents listed in the reports on it saying why. Sorry for any confusion. Sharing with supervision to look into ^KW
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Zeez
Zeez@prettywangs13·
@SEPTA_SOCIAL Thank you. What happened though? Why is there nothing in the app notifying riders of delays? Having to wait 30+ minutes for a trolley is bad enough but the lack of communication makes it so much worse smh
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Zeez
Zeez@prettywangs13·
@SEPTA_SOCIAL Where are the trolleys going west to Darby? I see nothing coming in the app. I'm at Woodland and 60th right now.
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SEPTA_SOCIAL
SEPTA_SOCIAL@SEPTA_SOCIAL·
@Ms_CAL @SEPTA Good morning, the Paoli/Thorndale Line is indeed running this morning. ^AS
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Ms C. A. L.
Ms C. A. L.@Ms_CAL·
@SEPTA Getting too many conflicting reports, is Paoli-Thordale Line running this morning??
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SEPTA_SOCIAL
SEPTA_SOCIAL@SEPTA_SOCIAL·
Due to severe storm damage, including downed trees and loss of power, service is experiencing system-wide delays, cancellations and suspensions. For line by line info, check SEPTA.org/alerts
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SEPTA_SOCIAL
SEPTA_SOCIAL@SEPTA_SOCIAL·
@iamzbala Unfortunately, the West Trenton Line had to be suspended yesterday due to storm damage. Apologies for the inconvenience. ^AS
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.@iamzbala·
i had the worst commute home today on the west trenton line. yesterday also. @SEPTA_SOCIAL
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