Servispart Consulting

"Costly re-work of digital transformation activities can be avoided by getting your transformation right first time." bit.ly/4s8K6UU #AI #ERP #Aftermarket

Many organisations launch digital and transformation initiatives without defining measurable outcomes and Key Performance Indicators (KPIs) that are realistic and achievable for their own business. Big mistake! Read more 👉 bit.ly/4s8K6UU #AI #ERP #Aftermarket

Studies show that change resistance and leadership misalignment challenges are often the primary reason that digital transformations fail. Read the full article: Why 80% of Digital Transformations Fail ▸ bit.ly/4s8K6UU #AI #ERP #Aftermarket

Over the last 40 years that I have been implementing ERP systems and managing digital transformations, a lot has changed. Read the full article: Why 80% of Digital Transformations Fail ▸ bit.ly/4s8K6UU #AI #ERP #Aftermarket

"Learn why 80% of Digital Transformations Fail..." bit.ly/4s8K6UU #AI #ERP #Aftermarket

"When business leaders treat digital transformation purely as an IT project, instead of the business reincarnation that it really is, they create a massive disconnect between technology systems and business outcomes." bit.ly/4s8K6UU #AI #ERP #Aftermarket

Challenges of Digital and AI Adoption Read more 👉 bit.ly/3VpWHEv #AI #DigitalTransformation #BoostingCustomerSatisfaction

"Every 1% increase in customer retention is worth 5% to 25% in extra profit" Read more 👉 bit.ly/2N3FsIc #Growth #CustomerService #Aftermarket

AI can predict maintenance needs based on historical condition data to automate inspections and maintenance events and thereby reduce unplanned service disruptions. Read more 👉 bit.ly/43Fbsrx #AI #ArtificialIntelligence #Railways

Growing an aftermarket business involves identifying and improving all of the underlying root causes of sluggish growth, like this... Read more 👉 bit.ly/2EqBqWn #Growth #CustomerService #Aftermarket

"All manufacturers compete on the quality of their aftersales service experience whether they recognise it or not" Read more 👉 bit.ly/2N3FsIc #Growth #CustomerService #Aftermarket

Benefits of AI and Digital Transformation Read more 👉 bit.ly/3VpWHEv #AI #DigitalTransformation #BoostingCustomerSatisfaction

Delivering on the promise of AI is not easy for the rail industry, which explains why many railway companies are yet to deploy AI use cases at scale. Read more 👉 bit.ly/43Fbsrx #AI #ArtificialIntelligence #Railways

The customer service gap presents a differentiable opportunity for smarter OEM manufacturers as well as increasing margins and customer loyalty. Read more 👉 bit.ly/2EqBqWn #Growth #CustomerService #Aftermarket

AI can help reduce costs from optimising transport routes, avoiding unnecessary journeys and optimising vehicle loads Read more 👉 bit.ly/3VpWHEv #AI #DigitalTransformation #BoostingCustomerSatisfaction

According to research, “the average manufacturer is only capturing 25% of its customer’s total service spending on its products” Read more 👉 bit.ly/2N3FsIc #Growth #CustomerService #Aftermarket

Digital transformation and AI have become a major opportunity (or problem) for manufacturing, aftermarket and 3rd Party Logistics (3PL) companies in the rail industry. Read more 👉 bit.ly/43Fbsrx #AI #ArtificialIntelligence #Railways

Whether your goal is to boost aftermarket growth, servitisation of your OEM business, or simply to stay relevant in today’s dynamic industry marketplace, you should rethink your aftermarket strategy. Read more 👉 bit.ly/2EqBqWn #Growth #CustomerService #Aftermarket

The door is opening wider for manufacturers to become the even more natural choice to service, maintain and supply spares for their own equipment Read more 👉 bit.ly/2N3FsIc #Growth #CustomerService #Aftermarket

Just like other automotive and transport industries, digital/AI transformation is spawning new business models for the rail industry too. Read more 👉 bit.ly/43Fbsrx #AI #ArtificialIntelligence #Railways