Shajin

Watch | UK MP Claudia Webb on the treatment of minorities and human right activists in India at a rally in #London yesterday organised by diaspora Indians. | @janusmyth reports 📽️: Special Arrangement

Indian and Advocacy groups in UK reveal the extent of violence against Muslim, Christians, Sikhs and Dalits in India on vans with large screens today in London, Manchester and Edinburgh. Join the twitter storm on May 19th 2022 1000 am UK time. #IndiaGenocideAlert

@Wise Thank you, the transfer has finally completed after 10 days. Is there anything that can be done to prevent this from happening again in the future? 2 transfers that took 12 and 10 days to complete and I wouldn’t want a 3rd one like this as you can appreciate.

@shajin We kindly ask you to check your inbox, we've emailed you about this.

@Wise Second time in a row, my transfer has been held up for sanctions check. It’s been 8 days since I initiated the transfer! Last time it took more than 12 days and constant chasing to sort out! My experience with Wise as a business customer has been very unpleasant!!

@Wise 10 days since I initiated the transfer with absolutely no movement!!

@shajin Hi! 👋 We're sorry to hear about that. As a regulated financial institution, we are required to run extra checks that can cause delays. We've also sent you a message in the PM, please take a look.

@Wise I receive the same scripted response each time. I understand you have to do your checks, my concern is the time it takes to run these checks - 12 days and checks on each transfer is unacceptable! Until you can sort this out, I don’t think Wise is suited for business customers!

@Wise It’s been more than a week and I am still waiting for a refund for a transfer I cancelled. Contacted the customer service on multiple occasions and received the same scripted response. This is totally unacceptable! It’s impacting my business operations and I need the funds ASAP!

We've received hundreds of complaints in just a few weeks. Keep them coming 👉 acceptmyiban.org

In Parliament Square London now! Telling the world about #IndiasNurembergLaws under #Modi on #HumanRightsDay Diaspora stands with #FarmersProtest and all those resisting #fascism in India!

A 14-year-old boy is butchered to death for his religion in a culture that claims to build on ‘tolerance’ and ‘non-violence’. I.N.D.I.A calls out to Indians and diaspora to wake up #MinorityLivesMatter indiatoday.in/amp/india/stor…

@TransferWise Thanks for your swift response and action. I was able to follow your suggestion and get an improved exchange rate. The refund was processed immediately, many thanks.

@Shajin This is something that we're definitely not doing deliberately, Shajin. We hold the exchange rate for a certain amount of time for you, and it doesn't depend how large the payment is. We'd love to look into your situation and explain why this has happened to you, could you DM us? twitter.com/messages/compo…

@TransferWise I have experienced this a couple of times where my transfer has been held up until the exchange rates have improved to your benefit. This usually happens on larger transfers. Could you provide an explanation please?

@TransferWise Thank you. I have DM’d you the details. Hope you’ll look into this.

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