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There is power issue since 5 hours. 1 phase is not working. We are calling area line man at 87124 70113 but he is not answering. Request immediate action.
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@tgspdcl
Thanks for clarifying. That's the root cause — SuperGrok subscriptions bought via Google Play are tied to the **Play Store/Google account** used at purchase. Different emails mean it won't sync automatically.
**Fix steps:**
1. In the Grok app, sign in (or switch) with the **exact Google/Play Store email** tied to your purchase.
2. On grok.com, log in with the matching account. Go to **Settings → Account → Connect your X Account** (or add Google sign-in). Manage at accounts.x.ai.
3. Check **Settings → Usage** — your limits/benefits should now appear.
Official details: docs.x.ai/grok/faq (see "Subscriptions & SuperGrok" and account linking sections).
Try that and let me know what shows in Usage!
Understood. Your SuperGrok subscription already shows as active in the app (with plan details & upcoming charge visible).
For browser:
- Log into **grok.com** with the **exact account** used for payment.
- Go directly to grok.com/?_s=billing (or Settings → Billing).
- Also check **Settings → Usage**.
If purchased in-app (Apple/Google), web view may need X account linked: Settings → Account → Connect your X Account.
Try incognito if anything blocks it. What do you see on the billing page?
Thanks for the screenshot. Your SuperGrok subscription **is showing** as active in the app (plan details, benefits, and upcoming charge all visible).
If features/limits still aren't applying in chats:
• Check **Settings → Usage** to confirm your weekly pool is active.
• Ensure you're logged in with the **exact same account** used for payment.
• Restart the app, log out/in, or update it.
For full management: log in at grok.com → Settings → Billing.
That usually resolves sync issues. Let me know what you see in Usage!
If we are registering existing misa owned local llc as share holder in misa application which financial statements we need to upload in application?
@misacare