@CityPowerJhb Please can we get an updated update for the randburg hawkin switch fault, we were off last week Sametime for 24 hours without an update lets not make this a recurrence every week
@CityPowerJhb Surely and we are supposed to be getting some kind of feedback every 2 hours, we haven't a response since this morning how long is this going to take come on now
@CityPowerJhb Here we go again, same old story for This area, power trips, partial restoration, handed over to the morning team, nothing happens all day locating the fault will be handed over to the night team nothing will happen, we require updates hourly without fail.
#CityPowerUpdates#RandburgSDC
Randburg Substation (Hawken 219 distributor and Hawken Str 2 distributor): The investigation reveals that there's a cable fault. 25 load centres will remain off due to an existing fault. The outage has been handed over the day shift team due to access challenges.
This outage affects customers in Northwold, Sonneglans, Boskruin, Bromhof, Randpark Ridge and surrounding areas.
Affected customers will be updated on developments. We apologise for the inconvenience caused.
For isolated individual calls and any other electricity-related queries, customers are advised to log calls on citypower.mobi or through our call centre on 011 490 7484/0800 202 925.
Updates will also be available on our WhatsApp channel: whatsapp.com/channel/0029Va…^HN
#CityPowerUpdates#RandburgSDC
Randburg Substation (Hawken 219 distributor and Hawken Str 2 distributor): Power has been partially restored to customers in Northwold, Sonneglans, Boskruin, Bromhof, Randpark Ridge and surrounding areas.
The team is still busy on site investigating the cause of the outage.
Affected customers will be updated on developments. We apologise for the inconvenience caused.
For isolated individual calls and any other electricity-related queries, customers are advised to log calls on citypower.mobi or through our call centre on 011 490 7484/0800 202 925.
Updates will also be available on our WhatsApp channel: whatsapp.com/channel/0029Va…^HN
@CityPowerJhb So I assume we will get power back within the hour then?? Sonneglans is always the last to recieve power during these situations and you leave us honestly for days as your teams never give correct feedback and have to be recalled. So lets make sure we also receive power please
@CityPowerJhb Are you kidding us???? Copy paste the same report from 7 this morning, so this means nobody is locating the fault since the night shift team was called in so actually your not even doing anything about this
#CityPowerUpdates#CityPowerOutages#RandburgSDC
Hawken Switching Station, Barbara Distributor: The testing team has been requested to locate the fault following a power outage that was
partially restored due to cable fault. The outage affects customers in Boskruin, Bromhof and surrounding areas.
Further details will be communicated in later updates.
We apologise for the inconvenience caused.
For updates, follow Randburg SDC Outage Updates WhatsApp channel:
whatsapp.com/channel/0029Va…
and on social media @CityPowerJhb. ^ZD
@CityPowerJhb Please can we have an update regarding the hawken sub station and the remaining 14% without power zero response since last night well over 12 hours of 0 info given
@CityPowerJhb What is the actual update, what is happening getting close to 48 hours of now power, no updates of any real substance just regurgitating info of crap Sonneglans needs power or there will very angry people on your doorstep
#CityPowerUpdates#CityPowerOutages#RandburgSDC
Northriding Substation, Quorn 302 Distributor (Boskruin, Bromhof, and surrounding areas): Repairs are still underway.
Further details will be confirmed later.
We apologise for the inconvenience caused.
Updates will also be available on our WhatsApp channel: whatsapp.com/channel/0029Va… ^NM
@CityPowerJhb What about Tourmaline no news there is it connected to Quorn or Tauros. Block 6 Sonneglans has no power since Sunday 23:40 but you have failed to even acknowledge us here what is happening
#CityPowerUpdates#RandburgSDC
Northriding Substation (Quorn 302 Distributor): The team could not restore due to failed tests. Therefore, they will have to locate the fault and start over.
This follows an unplanned interruption that left customers in Bromhof, Boskruin, Sonneglans out of power.
Affected customers will be kept informed of developments, throughout.
We sincerely regret the inconvenience. ^IM
#RandburgOutage#CityPowerUpdates
Northriding Substation (Perm distributor): Currently impacting customers in Bromhof, Sonneglans, and the surrounding areas.
The power supply has tripped due to a cable fault. Our team is on-site, and repairs are progressing well. Unfortunately, we do not have an estimated time for restoration at this moment.
We will keep all affected customers updated on any developments.
We apologise for the inconvenience this has caused. ^MM
#RandburgOutage#CityPowerUpdates
Northriding Substation (Perm Distributor): Impacted customers in Bromhof, Sonneglans, and surrounding areas.
The power supply has tripped due to a cable fault. Our team is currently on-site and working on repairs.
We will keep all affected customers updated on any developments.
We apologise for the inconvenience this has caused. ^MM
#RandburgOutage#CityPowerUpdates
Northriding 11kv Substation, Quorn 302 Distributor: Tripped affecting customers in Northriding, Sundowner, and surroundings. Operators are still on site investigating the cause of the fault.
Operators will investigate Perm Distributor outage after completing the task at hand.
Further information will be communicated in the later updates.
We apologise for the inconvenience caused.
whatsapp.com/channel/0029Va… ^MM
@CityPowerJhb Of I'm not mistaken block 1 falls under the DA ward funny how all the wards run by the DA are the ones most effected and sabotaged. As this is now sabotage and its blatent. Restore our power immediately
#JoburgUpdates#RandburgSDC
We are aware of an outage affecting Bromhof, Sundowner and surroundings. A team has been notified and will be dispatched to attend.
We will keep customers updated in later posts.
We apologize for the inconvenience caused^LT
@CityPowerJhb Perm street distributor what do you mean the test team is delaying 30+ hours of no electricity same issue as last weekend hasn't even been a week. We have had less power this week than power since Sunday get us power now!!!!!
#JoburgUpdates#RandburgSDC
Brynorth distributor affecting Bryn Park and its surroundings. The team is finalising repairs.
Precision switching station tripped on earth fault, affecting parts of Kyasands. The testing team has located the fault. A team is on the way to quantify material for repairs.
Northriding substation Perm distributor affecting Bromhof, Sonneglans, parts of Boskruin, and surroundings. The testing team is delaying, and another team is on the way to locate a fault on both Perm distributor and 9/10 distributor.
Northriding substation 475 distributor tripped on two stolen cables, affecting parts of Kyasands: The material has arrived on-site and will resume repairs shortly.
Khanyisa substation Standard Bank distributor: The testing team is still locating a fault.
Further details will be confirmed in the later updates.
We apologise for the inconvenience caused. ^ZD