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51 posts


#CityPowerUpdates #RoodepoortSDC
Weltevredenpark: Operators have been made aware of this outage. However, they are attending to an outage at Tshepisong. They will attend Weltevredenpark as soon as they are done at Tshepisong.
We apologise for the inconvenience caused by this. Affected customers will be updated on developments.
For isolated individual calls and any other electricity-related queries, customers are advised to log calls on citypower.mobi, call 011 490 7484/ 080 020 2925.
Link to channel : whatsapp.com/channel/0029Va…^NN

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Heya @CityPowerJhb 👋🏻
Sooo… How’s that restoration going? Any luck yet, ‘cos it’s been a while 🙂
David Brand@DavidWard126
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@CityPowerJhb @CityPowerJhb @DavidWard126
Our power hasn’t been restored in Devon Valley… we also went out at 11pm last night.
Please advise on ETA.
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#CityPowerUpdates #CityPowerOutages #RoodepoortSDC
Christiaan De Wet Substation, Rhinoceros Switching Station (Weltevredenpark): Full supply has been restored. The outage was caused by a cable fault.
We thank you for your patience.
Follow the Roodepoort SDC Outage Updates channel on WhatsApp: whatsapp.com/channel/0029Va… as well as on social media @CityPowerJhb. For isolated individual calls and any other electricity-related queries, customers are advised to log calls on citypower.mobi, call 011 490 7484 or the Call Centre on +27 80 020 2925. ^NT

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#CityPowerUpdates #CityPowerOutages #RoodepoortSDC
We are aware of an unplanned power interruption affecting customers in Honeydew, Allens Nek, Radiokop, Weltevredenpark, and possible surrounding areas.
The team has been informed to investigate the cause of the outage.
Further details will be communicated as soon as new information becomes available.
We apologise for the inconvenience caused.
Follow the Roodepoort SDC Outage Updates channel on WhatsApp: whatsapp.com/channel/0029Va… as well as on social media @CityPowerJhb. For isolated individual calls and any other electricity-related queries, customers are advised to log calls on citypower.mobi, call 011 490 7484 or the Call Centre on +27 80 020 2925. ^ZD

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@CityPowerJhb Thanks @CityPowerJhb 🙏🏻
Appreciate you have a lot going on with all the outages to attend to.
Do you have any feedback on when power will be restored?
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@shaysuthers Operators are on site investigating the cause of the outage. ^TM
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@CityPowerJhb @DavidWard126 Please could you assist with an ETA on when we can expect technician to take a look at the power box in Devon Valley after the explosion last night. Ref CPWEB4533748
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@DeanosT01 @CityPowerJhb Hi and Happy Monday! 🙂
If you google CP’s website and go into their option to log a call from there it works citypower.co.za/home
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#CityPowerUpdates #CityPowerOutages #RoodepoortSDC
We are aware of an unplanned power interruption at Block 11 affecting customers at Honeydew, Honeypark, Strubensvalley, Radiokop, Allens Nek and surroundings. A team will be dispatched to investigate the cause of the outage.
Affected customers will be updated on developments.
We apologize for the inconvenience caused. ^NM
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@CityPowerJhb @DavidWard126 Please restore power in Weltevreden Park as we need to work from home. This is far too regular… When are you going to replace the old electrical infrastructure so we don’t have to bug you every other day? Ref is CPWEB4275172
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@CityPowerJhb @CityPowerJhb when will your contractors have the issue with Weltevreden Park resolved? If they are there and are busy with repairs then you must have an estimate of how long this will take. Kindly provide an update.
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#CityPowerUpdates #CityPowerOutages #RoodepoortSDC
Roodepoort SDC Outage Update
Panorama Switching Station: The outage affecting Weltevredenpark and possible surroundings is caused by a flash that happened in the mini substation.
Operators will now be requested to begin with repairs. Unfortunately, there is no estimated time of restoration (ETR), but further updates will be shared once received.
We again apologise for the inconvenience caused and also ask customers to please be patient with us. ^MR
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@CityPowerJhb @CityPowerJhb come on, please man! You didn’t fix it properly the first time which should mean our tickets should still be open and we should still be at the same place in the queue.
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#CityPowerUpdates #CityPowerOutages #RoodepoortSDC
We are aware that power tripped at Weltevredenpark and surroundings shortly after it was restored. A team will be dispatched to investigate.
Affected customers will be kept updated.
We apologize for the inconvenience caused. ^NM
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Oi @CityPowerJhb we’d like to have the power on in Weltevreden Park if that’s not too much to ask… Tonight would be good too if you could help us out a little bit.
CPWEB4267541
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@CityPowerJhb How’s Weltevreden Park looking @CityPowerJhb? Have you even dispatched anyone?
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#CityPowerUpdates #CityPowerOutages #RandburgSDC
Beyers Naude Substation: Power has been fully restored to affected customers.
Customers who were affected by this outage and are still off are advised to log calls on citypower.mobi or call 011 490 7484 for assistance.
We apologize for the inconvenience caused.^GR

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@DavidWard126 can this please be escalated? I consider this outage as an extension of the one that began yesterday - it’s a joke that we tripped so quickly and it’s now hours afterwards and no feedback again
🕯️🪫👀@shaysuthers
@CityPowerJhb @DavidWard126 Please advise what is going on that is taking you guys so long to fix a trip? We are usually off when the rest of Welties has power! Can you please just fix it? New ref: CPWEB4267541 Yesterday’s ref: CPWEB4266274
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@CityPowerJhb @DavidWard126
Please advise what is going on that is taking you guys so long to fix a trip?
We are usually off when the rest of Welties has power! Can you please just fix it?
New ref: CPWEB4267541
Yesterday’s ref: CPWEB4266274
🕯️🪫👀@shaysuthers
@CityPowerJhb @DavidWard126 Our power has just gone off again in Weltevreden Park. We’ve already spent majority of the weekend in the dark - please restore the power quicker than 24+ hours. CPWEB4267541
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@DavidWard126 Please could you escalate this @DavidWard126? Our power has only been back on for an hour or two and now we’re back in the dark 😭
New ref: CPWEB4267541
Yesterday’s ref: CPWEB4266274
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@CityPowerJhb @DavidWard126 Our power has just gone off again in Weltevreden Park. We’ve already spent majority of the weekend in the dark - please restore the power quicker than 24+ hours. CPWEB4267541
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@CityPowerJhb @CityPowerJhb @DavidWard126 Please can we get an update? Has anyone been dispatched?
If it isn’t going to happen tonight, please rather tell us that no one is going until morning so we can adjust our expectations. Tx
Ref CPWEB4225741
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#CityPowerUpdates #CityPowerOutages #RoodepoortSDC
We are aware of an outage affecting Weltevredenpark and surroundings . A team will be dispatched to investigate the cause of the outage.
Affected customers will be updated on developments made.
We apologize for the inconvenience caused.^NM

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@CityPowerJhb Please assist with restoring power in Weltevreden Park.
Ref is CPWEB4266274
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