Shoe Zone Customer Services

@Pink_flamingo16 @Pink_flamingo16

@shoezonehelp I need to speak to someone about bullying in the workplace and problems with management at one of your stores. Can you please tell me how to contact you. Thank you

@Pink_flamingo16 Thanks for contacting us. Please email us on customerservices@shoezone.com so we can assist further. Kind regards

@dadslifesyle Good morning. Thank you for contacting us. So, we can assist you further, please send us a direct message or an email to customerservices@shoezone.com

@shoezonehelp memory foam insoles dont cut properly to size and add so much depth into the shoe! Not happy

@cleanducks @cleanducks

@shoezonehelp How do you get anyone from customer services to contact you? It’s impossible!!

@cleanducks Good morning,  Thank you for contacting us at ShoeZone customer services,  You can contact us through email, phone, and LiveChat on Monday to Friday between 8am and 8pm and Saturday and Sunday's between 9am and 5pm Kind Regards,

@superdinnerlady Hello,  You are required to allow some time as advised before.  You will be contacted if any issues.  - Karminder

@shoezonehelp I have sent a urgent message and I need a urgent response from your company

@superdinnerlady Hello, Thank you for contacting Shoe Zone customer services. Please feel free to pop us a direct message, or email us on customerservices@shoezone.com for any further advise or assistance.  - Prem

@shoezonehelp I have sent a urgent message just now please help

@Lozza_T_90 Good afternoon. Thank you for reaching out to us. If you have not already, please send us a direct message or an email to customerservices@shoezone.com

@shoezonehelp Hi, will you be restocking these shoes again in a size 6? I have been checking every day for weeks as they are the only comfy shoes for school that I've found for my 10 year old daughter! Thanks

@scarecrow450 Good afternoon. Thank you for reaching out to us. If you have not already, please send us a direct message or an email to customerservices@shoezone.com.

@shoezonehelp hi slippers I received at Christmas are falling apart! Very disappointed in them !

@Abdabby Good afternoon. Thank you for reaching out to us. If you have not already, please send us a direct message or an email to customerservices@shoezone.com.

@shoezonehelp new shoes covered in pink dye at the toe end. Not blood as it is the same colour as a high lighter pen and no sign of any cuts on my toes.

@ConfusedofHants Thank you for reaching out to us. If you have not already, please send us a direct message or an email to customerservices@shoezone.com (mailto:customerservices@shoezone.com).

@shoezonehelp I ordered my son some wellies for next day delivery over a week ago! Any chance of delivery some time soon?

@GekkoAndCo Good morning, Thank you for contacting Shoe Zone customer services. We are sorry to see this.  Please feel free to reach out to us via email on customerservices@shoezone.com, so we can investigate this further.  - Prem

@mrbarling72056 Hi,  We are sorry to see this Please reach out to us via private DM or email us on customerservices@shoezone.com so we can assist further.  - Rufus

@shoezonehelp hello. After less than 10 months these moccasin slippers have a hole in the sole.. only ever been worn in doors.. very dissapointed

@imthatleo_xo Good morning, Thank you for contacting Shoe Zone customer services. We are sorry to see this. Please pop us a DM or email us on customerservices@shoezone.com, so we can advise further? - Prem

@shoezonehelp , Hi I’m contacting regarding my order 1900A06HD0R0 as it says it was meant to arrive on the 26th at the store but it still hasn’t arrived.

@ClareMenary Good morning. We are sorry to hear this - please contact us directly on customerservices@shoezone.com so we can assist further.

@shoezonehelp is there a fault with your website? I'm trying to place an order but the circle keeps on going.

@ClimateBird30 Hello, Thank you for contacting Shoe Zone customer services. Please pop us a DM or email us on customerservices@shoezone.com so we can best advise.  - Prem

@shoezonehelp Hi are all your Scottish stores closed ?

@welshroots Hello,  As you asked us on the phone, we passed your details to the supervisor they will be in touch in 24 hours.  - Karminder

@shoezonehelp Ordered three pairs of boots last night by mistake as I had Whoops message on the website Rang this morning and waiting 25 minutes to be told my orders had been picked and I would have to send them back and pay postage for them myself So much for Customer service

@Janekelly25 Hello Jane, Thank you for contacting Shoe Zone customer services. Please pop us a DM or email us on customerservices@shoezone.com so we can look into this for you.  - Prem

Just been to @shoezonehelp to replace my #Cushionwalk boots which leaked. As I was leaving the attendant said cheerily: 'Just don't get them wet!' This is #England what has happened to boots & shoes!

@Janekelly25 Good morning,  Sincere apologies for this and thanks for letting us know - are there any other styles you like? Kind regards

Just taken some boots back to @shoezonehelp #Oxford they split the first time I wore them, on holiday, where it rained all the time so I got a wet foot. Assistant told me cheerfully, 'This is always happening, lots of people come back with this.'