Simon Russell

@Trishagility @AvantiGas Thanks @Trishagility ours came on Weds as promised, just a bit miffed it ran out to start with. Fingers crossed for autodiallers on tanks in future.

@si1987uk @AvantiGas Hope you have been fortunate to get delivery - mine has just been so can put heating back on!

@AvantiGas home is now at 12.5°C, I’m immunosuppressed and I have a rotten cold. When will my delivery come? It was ordered on 19/12, we are still waiting on a call back. Please DM me. I’m dragging myself out in car toto buy electric heater.

@AvantiGas Thank you. Will keep you posted.

@si1987uk Hi Simon, This will be with you tomorrow. The AvantiGas Team

@AvantiGas I’ve DM as requested. Thank you.

@si1987uk Hi Simon, Please DM us your account details so we can take a look into this. The AvantiGas Team

@DannyBoyMcKean @SamsungUK I think previously they have sent for other launches. I seem to have issues with every phone manufacturer and bad launches but I’m gonna say a dedicated store app might be an improvement.

@SamsungUK Thanks. I’ve just replied. Hopefully you’ll get it fixed.

@si1987uk We have responded to your message, Simon. ^LB

@SamsungUK just dropped you a DM. It seems your student/ education discounts aren’t applying on your newly launched products. Loads of 10% off mentioned on your site but they don’t auto apply to basket.

@DannyBoyMcKean @SamsungUK My partner is in same boat, has a Note 20U on Upgrade Programme, no invite. So I’ve tried using my student discount instead to do new plan but the discounts aren’t applying. Shower of poop.

@Alllive16936341 Nah. I’ll just pay £449 for my Amazon one. The whole point of Argos one was to shift some Nectar points. Thanks again

@si1987uk 600 yours mate

And it’s gone....no more disk edition PS5 at Argos. Typical, get 3 hours sleep and don’t get one. #ps5 #Argos

@wearenotbrother Thanks. I will periodically refresh but not wasting much more time. I’ll just have to live with paying for my Amazon order, rather than Nectar points.

@si1987uk I'm cancelling a disk one later accidentally ordered both versions so keep an eye out

@Alllive16936341 Nah, you’re ok. Thanks but no thanks

@si1987uk Got one for sale, its on ebay. Bit more expensive but least you get one

@DermotDev @Argos_Online Haha yeah. I was getting a second one for my nephew for Christmas on behalf of my sister. Might try on release day, might have to give him my Amazon preorder otherwise.

@si1987uk @Argos_Online “Kids”- more like selves

@DermotDev A lot of people spoiling their kids for Xmas but no one deserves a bad night’s sleep due to bad organisation on @Argos_Online part. Probably not safe on roads today due to sleep deprived.

@si1987uk Sorry for the missing out chap. Just checking that ur address was safe for ya 👍🏼

@DermotDev Thanks Dermot. Got my Amazon one. I feel worse for those who haven’t secured one at all. It truly was a shit show by Argos, telling everyone. trying to be sneaky and only using catalogue codes at 4am. Releasing them at 5-6am to public.

@hackneydan1977 @Argos_Online Yep. It crashed there for me once after having twice crashed at Verified by Visa and taking the money. Lots in same boat, Argos couldn’t cope with demand.

@Argos_Online been on this screen since 7am for ps5 any idea ?

@lptayler @Argos_Online @raymondsmalls12 Welcome to the club as you’ve probably seen there is a fair few of us with same issue. Feel your pain, check your order history on app, you might have gotten lucky.

@Argos_Online @raymondsmalls12 Hi @Argos_Online I preordered a ps5 earlier I think. Went through the process confirmed my visa payment. My bank is saying the payment is pending to come out but I have had no confirmation and your website seems to be down. I would like to no if it went through.

@tom_mitchell_91 @Argos_Online @ArgosHelpers It really grinds my gears about the max Nectar and the fact they are only big retailer I’ve heard taking full deposit at time. We would have got one of it wasn’t for that. Oh and the lack of sleep, thanks @Argos_Online

@si1987uk @Argos_Online @ArgosHelpers I’ve had the exact same experience. They’ve charged me twice for a ps5 and I’ve received no confirmation of purchase. £900 gone from my account and not even an email. Hope they have one reserved for me!

Seriously @Argos_Online @ArgosHelpers we need to talk. You keep me awake all night. I miss preorders by a minute, they come back up and then you take £500 Visa and £600 in Nectar off me while your website and app crashes leaving me with no PS5. Not impressed.

@tom_mitchell_91 @Argos_Online @ArgosHelpers Hope you guys get one. I paid part Nectar and that has been refunded, if they could have taken more than £200 max Nectar, I’d have one instead, I’m still £500 down. I have an Amazon preorder but would rather pay points than cash.

@AtomGeordie @AndyMcCarney77 I used the catalogue code, someone was kind enough to post at 4am. I found the placeholder code for the digital edition myself on a support page at midnight.

@AndyMcCarney77 @si1987uk It’s not a glitch, Argos is a catalog site and that was the catalog code for that product using the catalog code search on their main website no glitch at all.. I was up from 11pm to 6am and the digital and disk was available between half 3 and 6am so plenty of time.

@iamRaeSkye I caught the second wave too at 6am-ish. I encountered a payment error three times and it took £600 in Nectar and £500 in Visa. Nectar were refunded back but not Visa is still pending. Argos site couldn’t cope with demand.

@si1987uk I got mine around 6:30 am