Silversea

@estie_hbs We appreciate your feedback. If you’d like to share more or need any assistance, please feel free to send us a private message. We're here to help.

@Silversea we are really disappointed that when my husband could not get to his cruise port due to the Venezuela situation you did not offer a credit on a different cruise. That’s not good customer service.

@jplummer01 Thanks for your message. We take privacy seriously and want to investigate this immediately. Please DM us your booking number and details of what you’re seeing so the relevant team can resolve this right away.

@Silversea logged onto account and am seeing not only my booking details but also someone else whose not associated with us and all their PII information

@Jays200 Hi there. The cost for Starlink connectivity on a ship differs significantly from flight connectivity. To properly review the $207 charge and the specific package applied, please send us a private message with your mother's booking number. We are happy to look into this.

Hello @Silversea, My mother is currently cruising with you and we are necessarily staying in touch with her via your onboard @Starlink. Unfortunately, she has been charged US$207 for 9 nights of "premium" connectivity. How is it airlines globally can offer complimentary in-flight Starlink to economy passengers and you charge so much for it on an already premium, almost all inclusive, luxury cruise line? Btw, you really should consider verifying your account on X.

@RobertCushen80 Thank you for sharing your feedback. Please feel free to send us a direct message so we can better understand what happened and assist you further.

@Silversea I did share it. I do not need pestering. I want a site that gives me true prices. How can it go from £21,000 to £28,000 in one click? I don’t have the patience for your trickery and nonsense so will take my hard earned cash elsewhere. Do better.

@Silversea your advertising is awful. It says £10,500 each for a Verandah cabin. You click and it becomes £14,500. I will use a company that does not mislead customers. Very disappointing.

@NJ_Shore65 You're always welcome.

@Silversea Thank you so much

@NJ_Shore65 I'm really glad to hear everything is all set now. If you need any further assistance or have any questions in the future, please don't hesitate to reach out.

@Silversea All straightened out now thank you

@yappydagger Thank you for the feedback! Please send us a direct message, and we'll be happy to assist you.

.@Silversea OMG Would you people stop with the piano bar version of Freebird in your ads! Your #cruise ads are torture. STOP IT! Please pick another song. 😩 #Silversea

@KnoydartTearoom @NiallKennedy We’re truly sorry to know that you were unwell. If you have any additional questions or need assistance, please don’t hesitate to send us a direct message.

@NiallKennedy @Silversea They’re here from 7am until around 6pm. We had prepared to be busy but unfortunately 2 of our team of 3 (me included) came down with a bug this weekend and we couldn’t open.

Not often we have larger cruise ships in the bay. At 200 passengers it’s almost double our population of around 120. #cruiseship @Silversea

@ckenng Hello Ken, we apologize for the frustration you've experienced with your loyalty status match. Please DM us so we can assist further. Thank you for your patience and bringing this to our attention. We look forward to resolving this for you.

@Silversea Despite my persistent efforts for nearly a year, I have yet to receive the royalty status match I am entitled to. I have engaged in discussions with at least eight agents @Silversea at Silversea, and all of them have assured me that they would rectify the situation.

@PatriotBibi @Skynyrd 'Free as a bird now' IS the Silversea vibe

Silversea cruises just won me over playing Freebird!!! @Silversea @Skynyrd

@EvelynCamp76980 Please email us at Guestrelations@silversea.com and we will be happy to assist further.

@Silversea So…you arrange our flights & transportation and then drop us off at an airport 5 hours before we can check in & 9 HOURS BEFORE OUR FLIGHT? No way to drop our luggage, no way to access any lounges and no a/c. Not quite the luxury experience you advertise.

@EvelynCamp76980 Please email us at Guestrelations@silversea.com and we will be happy to assist further.

@Silversea how does one reach someone @Silversea if you are not able to DM?

@MasterofResults Please DM us so we may learn more and assist further.

@Silversea you are jerks. Cheat me out of money for months and tell me BS. I hope hope hope one day when you have been cheated out of money in your account you feel the same pain.

@mvnatkhat @RCGCareers Please send us a DM so we may look into this matter and assist further.

@RCGCareers @Silversea Hello Sir/ mam I am Vinod Singh Mehra Employee id : 533521 I worried about my assignment. I got an offer letter on 19 November. I am waiting for my assignment. Also please check & request to validate my documents. I want to available to join please provide me assignment.Thank

Meet Candeese, HR Manager aboard @Silversea's Silver Ray, inspiring all to embrace hard work for lifelong friendships and adventures—ready to start your own? Explore opportunities at careers.royalcaribbeangroup.com!

@carolMacDouga11 Thank you for choosing us and thank you for sharing your experience,Carol. We were delighted to host you onboard.

@Silversea #silverdawn I’ve recently sailed from Hong Kong to Singapore. We had the most amazing time . I really need to point out one particular member of your staff Rinus Marais. He was so kind , helpfull and always smiling . He is an asset to your company .

@jane13_fbpe Thank you for sharing such a special celebration with us Jane.

@Silversea having a lovely birthday on the fabulous Silver Shadow thanks to Captain Tysse and his wonderful crew.

@IDGuru We certainly do! Please see our response, Peter.

@Silversea Does anyone know if someone @Silversea answers DMs? I’m not sure they do!

@IDGuru Please send us a DM so we may learn more about your experience on board.

@Silversea anyone there interested in what your clients think of your cruises? It seems not.