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Simplr

@simplr

Combining AI, bots, and humans to transform CX and bid farewell to outdated BPOs for good.

San Francisco, CA and Nashville, TN Katılım Temmuz 2017
587 Takip Edilen800 Takipçiler
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Simplr@simplr·
Bye, bye BPO!👋 With Simplr’s fully managed EngageNow Suite, you can break up with your BPO for good! Unlike traditional outsourcers, our EngageNow Suite combines the best of bots+human agents (while eliminating the downsides of both). Learn more: hubs.ly/Q01rW18-0
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In our latest report, 2023 State of Ecommerce Customer Service, we identify the trends, challenges, and opportunities for CX in ecommerce. Download the report here: hubs.ly/Q01Kfh2Z0
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Simplr@simplr·
Try our free calculator today! Our new calculator helps leaders like you put a dollar amount to the time, energy, and resources that go into delivering a single customer support ticket. See how much you could be saving today! hubs.ly/Q01Kfdcf0
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Simplr@simplr·
What’s the impact of Generative AI on CX in 2023? How about 2033? Join us April 27th for our webinar, Avoid the Late Majority: How to Transform Your CX for a Fully-Automated Future. Reserve your spot here:hubs.ly/Q01KfgDP0
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While generating positive affect is essential, it often is even more effective to minimize negative customer experiences. Great article by Harvard Business Review. Check it out 👇 hubs.ly/Q01KfcYb0
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Simplr@simplr·
Our latest case study has just been released! Learn how Solo Stove reduced its digital inquiry workload by 32% by combining live agents and automation with Simplr's EngageNow Suite. Check it out 👇 hubs.ly/Q01Jz4LW0
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Simplr@simplr·
Advancements in chatbot quality, as seen with ChatGPT, will put an increased emphasis on technology adoption and cost-cutting initiatives. Check out our latest blog, The Impact of Generative AI👇 hubs.ly/Q01Jz8Zj0
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Simplr@simplr·
What’s the impact of Generative AI on CX in 2023? How about 2033? Join us April 27th for our webinar, Avoid the Late Majority: How to Transform Your CX for a Fully-Automated Future. Reserve your spot here:hubs.ly/Q01JxgrK0
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Simplr@simplr·
Come by and say hello to the Simplr team at Shoptalk! Booth 1491!
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Simplr@simplr·
Great article by Inc42 on creating a winning CX strategy. Check it out 👇 hubs.ly/Q01HxvvK0
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Simplr@simplr·
Our new calculator helps leaders like you put a dollar amount to the time, energy, and resources that go into delivering a single customer support ticket. See how much you could be saving today! hubs.ly/Q01HxvLJ0
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Hot off the press! 🔥 Simplr wins silver Stevie Award in 2023 Stevie Awards for Sales & Customer Service! hubs.ly/Q01HdsG50
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Simplr@simplr·
You haven't tried it yet!? Our recently launched, super easy ROI Calculator! Just a few quick inputs and you can see how much you could be saving with Simplr! 💰 hubs.ly/Q01G_vpL0
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Simplr@simplr·
In our latest report, 2023 State of Health and Beauty Online CX, we identify the trends, challenges, and opportunities for CX for today’s leading health and beauty retailers.👇 hubs.ly/Q01GNgfR0
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