Skiddle Customer Support

📢 Hey everyone! After an amazing 10 years, the time has come to close this platform. We’ve loved every moment and are so thankful for all your support along the way! 💫 We're still here to assist you, so if you need any help, feel free to reach out to @skiddle or visit our 24/7 Help Centre here: help.skiddle.com/en Thanks for being part of our journey! 🙌

Hi Paul, Sorry to hear the event is cancelled. Skiddle is a ticket outlet that provides a self-service platform for promoters/event organisers to list and sell tickets. All information that Skiddle is aware of will be displayed on the event listing. This decision is up to the event organisers and not Skiddle. Have a nice day! MK

Yeah @skiddle @skiddlehelp - really irritating that Rick decided not to turn up for this one... 🙄

Hi Chris, Thank you for your valuable feedback! Skiddle is currently working on a new and improved accessibility scheme that they hope to roll out in 2025. If you have any further suggestions, could you email us, and we can look into this further. You can forward your feedback via our ChatBot at help.skiddle.com or custcare@skiddle.com Thank you MK

Not an after thought Access Starts online and by not requiring their customers to detail access information/pa companion tickets @skiddle are making events they sell tickets for inaccessible from the outset and that leaves a bad taste if I'm being candid 😞 @skiddlehelp

As a disabled person, as a disability advocate and as someone who feeds into SAG's I really don't like @skiddle I would suggest their stance is not compliant with the Equality Act as self-service or not still providing a service. Should make accessibility a mandatory field 1/2

@tiredmammy21 @boyzlifeOFCL @skiddle Hi Tracey, I have popped you a DM.🙂 MK

Hey @boyzlifeOFCL why is this event over 18s. Daughter is gutted. @skiddle @skiddlehelp

Five Under Five is back🚨 This week, it was Rory's turn to show off his range of lesser-known bangers💥 From breaks to DnB to jungle, it's time to turn that volume up!

@joaliceart Hi, I have sent you over a DM. Thanks LEB

@GlaassieW4ter @skiddle 👀

@skiddle @skiddlehelp Shhhh skiddlehelp doesn't have to know

EXCUSE ME???

@finfinfinney @TheLathums Hi Helen please could you drop us a DM where we can help further😀

@skiddlehelp hiya, we went to @TheLathums at The Monaco in Wigan on Tuesday. We ordered the tickets with CDs. Are these going to be posted out or were we supposed to pick them up on the night? 🤦🏼‍♀️😂 thanks

@_carla212 @skiddle @OfficialTLC @officialchilli @TheRealTBOZ Hi Carolanne, thanks for getting in touch. With TLC, our legal team are currently still battling with this event organiser to return funds to Skiddle for us to action refunds. As soon as we do have any update we will be in touch. Thanks, IJ

Hey @skiddlehelp @skiddle @OfficialTLC @officialchilli @TheRealTBOZ any chance of our refund from 2022 😔🤦🏼‍♀️

Just your daily reminder, having an event booked keeps you going

PANCAKE DAY 🥞 what's your fave topping??

Happy Monday folks, the weekend may be short. That doesn't mean you can't get booking for the weekend ahead! 😎 skiddle.com/inspire-me/

Happy Friday all!!🥳 If you need us over the weekend, please refer to our #HowToSkiddle videos or our FAQ’s 👉 help.skiddle.com/en/

In need of some new underground tracks to get you through this rainy February evening? Check out the new editions to our Five Under Five playlist🎧 open.spotify.com/playlist/6dCSA…

@dafyddrevans Hey Dafydd, Drop us a DM, we'll be able to resolve this for you! 🙌

@skiddlehelp I followed these instructions (which by the way it took me searching on Twitter to find how to get a receipt), and the email states "This is not a VAT receipt". So please can someone tell me where i can find a VAT receipt please.

Take a look at our new Order History page! You will now find the majority of actions i.e. changing the name or resending your email receipt are within the ‘manage order/view order overview’ button! 📣🖱

@Dominos_UK a helping hand 🥰

name one thing better than pizza

Wednesday = halfway through the week = basically Friday = time to find something to do this weekend

@DanHutch72 @skiddle Hey Dan, Drop us a DM. We'll take a look at this😃

First and last time I will be using @skiddle for event tickets .After sales customer service is terrible .

long time no see...

@Sjjj2kk Hi Sam, I have just sent you a DM to look into this further. MK Skiddle Customer Support

@skiddlehelp Why have my post Malone tickets for London been cancelled?

The Apple Wallet, a completely underrated feature in my opinion and an absolute lifesaver for the unorganised (we still love you even if you hold up the queue looking for your ticket) 🫶 Here's how you can make use of the feature to ensure seamless entry to your event: bit.ly/3xpHryQ