Wilder

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Wilder

@skwilder

Customer Engagement & Community. @Base. Worked @HubSpot, @Coursera, @Udacity, @Marketo, @Google, @Intuit, @Apple, @Clari (wilderside.eth)

Wilderville, California Katılım Mart 2008
2.4K Takip Edilen1.7K Takipçiler
Wilder
Wilder@skwilder·
It's time for the Top100 again! The TOP100 CMA 2023 is LIVE!!! Nominate yourselves, your peers, your mentors and your team members for this great program centered on fueling the industry with hands-on knowledge. Nominate here: base.ai/top-100-cma-23/
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Wilder
Wilder@skwilder·
When it comes to customer led growth and customer centric programs there's little discussion about how employee training. At the core of any customer-centric culture is the employee! Unfortunately, these days, companies are not investing enough in their…lnkd.in/gwWUXehS
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Wilder
Wilder@skwilder·
Algorithms. Algorithms. Historically, marketers rely on the social graph to share our content with others. For example, LinkedIn, Twitter, etc. tend to share our posts with our existing network of followers or with those who actually search on hashtags.…lnkd.in/gVKqKVqx
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Wilder
Wilder@skwilder·
Harvard Business Review Recently shared their Digital Transforamtion Maturity Model which focuses on organizational structure, business processes, and technical architeture and deployment. How does this resonate with you #digital #customerledgrowth #custlnkd.in/dKhMmhpJ
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Wilder
Wilder@skwilder·
Apple engineering manager Emily Schubert said 98% of new cars in the U.S. come with CarPlay installed. She delivered a shocking stat: 79% of U.S. buyers would only buy a car if it supported CarPlay. #Apple #customerexperience
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Wilder
Wilder@skwilder·
Figure out what energizes you? Often people want to get promoted for a bigger job title, for more money, for an opportunity to manage more people or to just take on more responsibility. Sometimes, however, you have to be careful what you wish for. The VP…lnkd.in/gt7s-czs
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Wilder
Wilder@skwilder·
Happy-ish Friday. It's been a challenging week for many of you and many of my fellow marketers (and others). With layoffs and 'restructuring' (don't you hate that word), many of my friends and people I respect find themselves thinking about the future. Al…lnkd.in/gPtm_CXX
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Wilder
Wilder@skwilder·
@UPS Very disappointed in how you handle customer service. I tried to call and speak to someone about a package and could not be connected to a live person. I then tried to send a note to the driver online. Could not do. Where has your customer first mindset gone?
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Wilder
Wilder@skwilder·
Thursday afternoon thoughts -- After 20+ years in customer engagement, community and retention marketing (last century they didn’t call it customer marketing: ), I have learned that success requires marketers to lead with both their head and their heart.…lnkd.in/g_vjbsGf
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Wilder
Wilder@skwilder·
Companies need to start thinking about how The Ecosystem Economy will be a key driver of their business. This entails partnerships, integrations, communities and more. Read article below. Great info. Thank you @hughdurkin #ecosystem lnkd.in/grPaAJx2
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