Wilder

And just like that.. the fifty-second episode of #communitylife with @skwilder was on air! 🤩 So, take a look here (youtube.com/watch?v=BZ7ZzF…), or if you like to listen, do it here (podcasters.spotify.com/pod/show/commu…)!

@hijinxmarketing @dshiao @Content_Meetup @Greencognito Good story.

@dshiao @Content_Meetup @skwilder @Greencognito Someday, @skwilder will have to tell us the story about floating out to sea!

I might have to try this 👇 Today at @Content_Meetup, @skwilder showed us his "life journey map" that helped him identify interests and passions to pursue. cc @hijinxmarketing @Greencognito

Friendship advice. nytimes.com/2022/12/29/wel…

It's time for the Top100 again! The TOP100 CMA 2023 is LIVE!!! Nominate yourselves, your peers, your mentors and your team members for this great program centered on fueling the industry with hands-on knowledge. Nominate here: base.ai/top-100-cma-23/

Want some high level info on First Touch vs. Last Touch vs. Multi-Touch. Go to the Campus: clgcampus.base.ai/2022/11/27/set…

Check out Yankees's video! #TikTok tiktok.com/t/ZTRyw8n71/

What Is It About Friendships That Is So Powerful? nytimes.com/2022/08/04/opi…

When it comes to customer led growth and customer centric programs there's little discussion about how employee training. At the core of any customer-centric culture is the employee! Unfortunately, these days, companies are not investing enough in their…lnkd.in/gwWUXehS

Algorithms. Algorithms. Historically, marketers rely on the social graph to share our content with others. For example, LinkedIn, Twitter, etc. tend to share our posts with our existing network of followers or with those who actually search on hashtags.…lnkd.in/gVKqKVqx

Harvard Business Review Recently shared their Digital Transforamtion Maturity Model which focuses on organizational structure, business processes, and technical architeture and deployment. How does this resonate with you #digital #customerledgrowth #cust…lnkd.in/dKhMmhpJ

Apple engineering manager Emily Schubert said 98% of new cars in the U.S. come with CarPlay installed. She delivered a shocking stat: 79% of U.S. buyers would only buy a car if it supported CarPlay. #Apple #customerexperience

My planet fitness experience- not customer centric ⁦@PlanetFitness⁩ linkedin.com/posts/wilder_e…

Figure out what energizes you? Often people want to get promoted for a bigger job title, for more money, for an opportunity to manage more people or to just take on more responsibility. Sometimes, however, you have to be careful what you wish for. The VP…lnkd.in/gt7s-czs

Creator Economy get endorsement (I think)#ecosystemeconomy wsj.com/articles/faceb…

Check out CBS Sports's video! #TikTok tiktok.com/t/ZTRMH1BVh/?k…

Happy-ish Friday. It's been a challenging week for many of you and many of my fellow marketers (and others). With layoffs and 'restructuring' (don't you hate that word), many of my friends and people I respect find themselves thinking about the future. Al…lnkd.in/gPtm_CXX

@UPS Very disappointed in how you handle customer service. I tried to call and speak to someone about a package and could not be connected to a live person. I then tried to send a note to the driver online. Could not do. Where has your customer first mindset gone?

Thursday afternoon thoughts -- After 20+ years in customer engagement, community and retention marketing (last century they didn’t call it customer marketing: ), I have learned that success requires marketers to lead with both their head and their heart.…lnkd.in/g_vjbsGf

Companies need to start thinking about how The Ecosystem Economy will be a key driver of their business. This entails partnerships, integrations, communities and more. Read article below. Great info. Thank you @hughdurkin #ecosystem lnkd.in/grPaAJx2