slice cares

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slice cares

slice cares

@slice_cares

We are all ears for any comments/suggestions/grievances that you might have | Official support account of @slicebank Contact: +91-8048329999

Bengaluru, India Katılım Eylül 2020
1 Takip Edilen7K Takipçiler
slice cares
slice cares@slice_cares·
@SriSuvrajit Sorry to hear this. We’ve reached out to you via DM for assistance.
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slice cares
slice cares@slice_cares·
@harsha_codes Thanks for reaching out to us. We are addressing your query via DM.
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Harsha
Harsha@harsha_codes·
Hi @slice_cares, my current credit limit is only ₹15,000 despite good usage and on-time repayments. This high utilisation is affecting my CIBIL. Kindly review and increase my limit. I really like using Slice. Thanks!
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slice cares
slice cares@slice_cares·
@nahiJarvis Hey there! Just dropped you a DM 💬 — waiting for your info to help you out!
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Abhishek Sharma'
Abhishek Sharma'@nahiJarvis·
@slice_cares @slicebank Is there any way to increase my credit limit? 😕 My CIBIL score is getting affected because of the low limit and high utilization. 😔
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Abhijith
Abhijith@Abhi884838·
i have made the payment of 1490 rs for one year youtube premium subscription the amount has been debited from my account but the youtube premium is not active yet what should I do @slicebank @Paytmcare @YouTube @YouTubeIndia
Abhijith tweet mediaAbhijith tweet media
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slice cares
slice cares@slice_cares·
@manojthoomannil Hi there, We’ve responded to your query via DM. Please check and let us know if you need any further assistance. We’re here to help!
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manojthoomannil
manojthoomannil@manojthoomannil·
@slicebank @slicebank Seems like your CC is not accepted in some countries. Got it rejected several times while doing tap & pay in some countries.
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slice
slice@slicebank·
Here’s exactly how we give you 100% of the RBI repo rate on your savings!👇 No asterisks😎
Rajan Bajaj@rajan_bajaj

Many of you have been asking how slice can give 100% of RBI’s repo rate on savings when most other banks offer only 2.5%. And whether it is sustainable? Here’s the answer and why it matters: It’s true that most banks give customers only 2.5% interest rates on money parked in savings accounts. The risk-free cost of money in India is what the government pays on its securities – treasury bills of 3 months or 12 months. The repo rate set by RBI during monetary policy meetings broadly aligns with this. Any return below the policy rate usually reduces the value of your money. If you want this risk-free return as a consumer today, you can't easily get it through a simple bank account. You'd have to invest in mutual funds that park money in government treasuries, but that's not very simple. We're bridging this gap. Customers should be able to access the true value of their money through something as simple as savings account. We're providing the returns that government securities offer plus the simplicity and instant access of a bank account. As a bank, we earn through lending. Our idle funds stay at or near this risk-free cost of money. When we lend, we earn a spread on top of that. The difference is how we do it. Technology keeps our operating costs low. We’ve learned how to be efficient from some of the best banks globally and are applying those learnings to India’s unique geography and regulatory framework. We expect a long-term positive impact on net interest margins. For a typical bank, savings account balances are the smaller portion of deposits, 60-70% of retail deposits are in fixed deposits with higher rates. The transparency and fairness we bring means customers are choosing to keep more money in savings accounts with us. This leads to a better cost of funds for us. Most consumers in India don't realize that leaving money in their savings account can be detrimental to their wealth. When banks don’t offer inflation-beating rates, customers are essentially losing purchasing power every single day. Most importantly though, they also don't realize that they should expect more from their banks. Traditional banks have been giving depositors just 50% -- if not lower -- of the RBI repo rate for decades, and we've accepted it as normal. That's not right. Customers in India lose more purchasing power from some ~$800 billion sitting in low-interest savings accounts than they do from the ~$400 billion of physical cash in circulation. The repo rate represents the true cost of money in our economy – why should savings customers get only half of that? This isn't just about customer acquisition, though transparency does attract customers. It's about establishing a new baseline for what banking should be. When you make people understand that their ₹10,000 should earn ₹600 annually instead of ₹275 (and we deposit the earned interest daily), you're not just giving them better returns – you're telling them to value their money differently. The digital-first approach naturally enables both urban and rural penetration at lower costs than traditional models. But the real purpose is simple: demonstrating that banking can be both profitable and fair.

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slice cares
slice cares@slice_cares·
@meefaizzz Hi there, to protect your privacy, please refrain from sharing account or contact details in public posts. We’ve already reached out via DM and are awaiting your response.
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slice cares
slice cares@slice_cares·
@rajmegh55037185 Sorry to hear this😕 — we’ve messaged you privately. Waiting for your information.
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Shivmorra
Shivmorra@rajmegh55037185·
It’s been more than a day since I requested my account closure, but there’s still no confirmation or update from the team. Kindly resolve this issue urgently and confirm the closure status. @slicebank
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slice cares
slice cares@slice_cares·
@Talibadshah We hear you👂— dropped you a DM. Kindly share the details to help us resolve it.
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Talib Quresh
Talib Quresh@Talibadshah·
I have a query about having 2 bank accounts of two different person with the same phone number, the customer support team denied that you cannot have two accounts with the same number, i have the same number linked with two aadhar cards and pan cards. I am stuck. @slice_cares
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slice cares
slice cares@slice_cares·
@prakhar_gpta Not the experience we want for you 😟 — we’ve reached out via DM. Awaiting your response.
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Prakhar Gupta
Prakhar Gupta@prakhar_gpta·
@slicebank I am having issues with Slice monies and fire games. I feel disappointed. Tried Dm you but unable to do so. Can your team please help me.
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slice cares
slice cares@slice_cares·
@KrishGarg86818 We care about your security!💜Please avoid posting personal details here like account numbers or phone numbers in public posts. Sorry to hear this 😕 — we’ve messaged you privately.
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Krish Garg
Krish Garg@KrishGarg86818·
@slicebank @slice_cares I have emailed you regarding the phone number change in my current account on 21 May and its been 4days I haven't received any reply on it yet. Please update the details ASAP. Name - GenAlpha Services Email - harvind401@gmail.com Old number - 9217041020
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slice cares
slice cares@slice_cares·
@PremRawani1787 We appreciate your interest🙌For now, once an account is deleted, you won’t be able to create a new profile with us. If that changes, we’ll keep you posted🔔
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Raj Thakur
Raj Thakur@RajThak11979411·
@slicebank slice My favrate app but UPI cashback only 1% Kiwi app jase 1.5% flat provide kare
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slice cares
slice cares@slice_cares·
@SanjuHumms We hear you👂 — we’ve dropped you a DM. Kindly share the details so we can look into it.
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Sanju
Sanju@SanjuHumms·
@slice_cares First - your Onboarding process was hyper smooth and i was really impressed ! Kudos to Card Designer !! A Absolute Standout akin to premium cards ! .But you guys need to work on credit limit algo ! Very low - Got 26k against limits of 19 lacs elsewhere!. Help?
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slice cares
slice cares@slice_cares·
@grvifeel Hey there! Just dropped you a DM 💬 — waiting for your info to help you out!
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Grvifeel
Grvifeel@grvifeel·
Took a credit card from Slice but I still haven’t received it. Also shared all required details after your team asked for them, but there has been no update since then. Please look into both issues and provide a proper resolution. @sliceit @slicebank
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jtvnonono
jtvnonono@johanthomasv·
@slice_cares @slicebank my account has been frozen for 13+ hours after I reported a UPI fraud. I have 12k locked with no access. Case submitted, reference given. No resolution. This is unacceptable. #SliceBank
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slice cares
slice cares@slice_cares·
@PawanYdv45 Hi there, we’ve shared the details in your DM. Please review and let us know if you need more help. Always happy to assist!
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slice cares
slice cares@slice_cares·
@Critic69420 Sorry to hear this 😕 — we’ve messaged you privately. Waiting for your information.
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Rishi.K
Rishi.K@Critic69420·
@slicebank @slice_cares team I checked my Annual Information statement in the income tax portal and could notice that slice bank has not reported my FD +savings account interest whereas all other banks have completed the procedure for each quarter Please take action! Thanks 🙏
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slice cares
slice cares@slice_cares·
@Ravi96134993 Not the experience we want for you 😟 — we’ve reached out via DM. Awaiting your response.
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Ravi
Ravi@Ravi96134993·
@slice_cares I want to reapply Slice credit card .I am applied last 5 months ago my card not approved after that I didn't saw reapply option in my profile because of this I am not be able to reapply. I requested to slice restore my profile of Slice CC because I want to reapply.
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slice cares
slice cares@slice_cares·
@Aaru_jaat01 We hear you 👂 — dropped you a DM. Kindly share the details to help us resolve it.
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Aaru Jaat
Aaru Jaat@Aaru_jaat01·
@slicebank Dear Bank Fd Based Credit Card Chiye Dedo Na Please..
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Mohammad Faraz Abbasi
Mohammad Faraz Abbasi@FarazAbbas68576·
@slicebank the last time I applied for the credit card was 10 February 2026 and I don't know why despite of having credit card from national banks my application was rejected. It was mentioned that I can reapply in 3 months but I'm not able to apply for the card. Resolve this
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