smartroost

@SecuritySensei_ we are not! If you have any additional questions, please feel free to reach out via email.

@smartroost Are you going out of business? It appears you've discontinued 90% of your products. I'm concerned your app will cease to exist sooner than later. Please advise.

@SecuritySensei_ hello! For all product inquiries, please feel free to email us at support@getroost.com

@lucky225 Hi there, apologies for the typo on our website - we will have this fixed as soon as possible. For any concerns or questions regarding our privacy policy, please contact privacy.office@roostlabs.com. Thanks!

@lucky225 Hello, you can use our address support@getroost.com for further assistance.

@ps56k please feel free to reach out to our customer care team for assistance with any existing Roost products you have. support@getroost.com

@smartroost Very old postings on both Twitter and Facebook. Have the orig Garage Door Sensor - is there any way to tell which wifi network SSID it is connected to ?

@crystal_kultgen @sutty04 Hi there, we are so happy to hear that Roost helped prevent damage in your home! Thanks for sharing your story with us. Please don't hesitate to reach out to us at support@getroost.com if you need any support from us. Many thanks.

@sutty04 Love our @smartroost sensors! Ours is also in the laundry room. We had an alert when there was too much detergent loaded and bubbles started to overflow out a back vent. Saved a huge mess and headache!

My $30,000 insurance claim that never was 🏠💦🥶 Thanks to @smartroost Story in 🧵👇

@sutty04 Hi there, great to hear that Roost helped prevent damage in your home! Thank you for providing us with your story. Please don't hesitate to reach out to us at support@getroost.com if you need any support from us. Many thanks.

@mainiacvanman due to evolving technology in 10-year sealed residential smoke alarms, unfortunately Roost has recently discontinued the 9-volt Smart Battery. If you have any further questions, please feel free to email us.

@smartroost So no more smart batteries for my smoke detectors? no email, no post on your website?

@mainiacvanman Hello! Thanks for reaching out. Please send us an email at support@getroost.com with your account information so we can better assist you with your inquiry.

@getgrist you have been a great solution for us. thank you

We're so glad the Roost team made the switch to Grist! Hearing their data woes have been eased with Grist is music to our ears. 😊 Roost also seems to be doing some amazing things with their data! getroost.com @smartroost #datamanagement #collaboration

@sfinlay Please provide your account information for us at support@getroost.com so that we can help you further. Thanks!

@smartroost I received a notification today that my Roost Smart Batteries have not connected to Roost since Monday. Home internet working fine and I can see that the batteries are connecting to my router (eero) each day. Have rebooted eero just in case, still not connecting.

@sfinlay Hi there, please reach out to us directly at support@getroost.com and provide your account information - we should then be able to help you further. Thanks!

@peeplewatcher Thanks for reaching out, please send us an email at support@getroost.com for further assistance

Today, we are very excited to announce the Roost Security360 solution. This white-label offering combines insurance-centric sensors for water leak, freeze and fire detection with a comprehensive 24/7 professional monitored security solution. Learn more: getroost.com/security360/

@MDretired2020 Due to evolving technology in 10-year sealed residential smoke alarms, Roost will no longer offer the 9-volt Smart Battery. Thanks!

@USMA58A1 Keep an eye on our online store for V2 Roost water leak and freeze detectors - coming soon!

@smartroost when if ever will your water detector be available?

@USMA58A1 Hi There, Yes please keep an eye on our website. When they are in stock they will be back on our website.

@smartroost I would like to install another water detection device but I see you are sold out. Is that forever or just temporarily?

@USMA58A1 Please keep an eye on our website for updated status Please let us know if you have any other questions. Simply reply to this email to re-open your ticket or send a new email to support@getroost.com. Thank you, Lisa

@smartroost when, if ever, will the water detector be in stock?

@gm48088 Hello! Please email us at support@getroost.com so we can further assist you with your issue.

@ps56k this is an over the air update. The device connects to the Roost cloud via your home wifi and the update occurs during this communication.

@smartroost just wondering if the basic WiFi garage sensor ever gets updated firmware - and if so, how does that happen ?