Steph

2 posts

Steph

Steph

@smyl

Katılım Ocak 2009
24 Takip Edilen3 Takipçiler
Steph
Steph@smyl·
@ANZ_AU The card solutions team member I spoke to yesterday told me in no uncertain terms that my annual fee would not be refunded, only that my future annual fee could be partially waived if I give up next years flight.
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ANZ Australia
ANZ Australia@ANZ_AU·
@smyl 1/2: Hi Steph, we are sorry to hear this, we can advise that with the ANZ Travel Adventures card we are offering a partial refund for your annual fee due to some restrictions with flying and Covid19 where you are unable to take advantage of your complimentary flight...
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Steph
Steph@smyl·
@ANZ_AU very disappointed with your customer service on the ANZ travel rewards card. Banning complimentary flight redemptions to the only place I need to go (Brisbane) and offering no refund on the annual fee.
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