Softheon

95% member retention in a fully integrated health system and health plan sponsorship program. Daverick Isaac, CFO at Community First Health Plans, on what made it work. ⬇️

Only 14% of people feel comfortable choosing their own health plan. Eugene Sayan via @ForbesTechCncl: ICHRA is the 401(k) moment for health benefits, and agentic AI is what makes the personalization promise operationally real. 👇 bit.ly/4wiwGZ1

When 90%+ of your membership is in Medicaid, ICHRA becomes a rare opportunity to grow on your own terms. Daverick Isaac, CFO at Community First Health Plans, breaks down why 👇

@KLASresearch asked health plan leaders what they actually think. The bottom line dubbed Softheon's ACA Marketplace Cloud an effective all-in-one platform, strong ACA expertise, accessible leadership. Full report 👇 bit.ly/3QTaa8D

The Future Of Health Insurance Is Personalized—And AI Makes It Possible hubs.li/Q04g8GXb0 Written by @SayanEugene of @softheon

Congratulations to Jonathan Lynch, Softheon's Engineering MVP. Integrating synthetic data generation into the Hydra framework powered hundreds of new test cases and leveled up the entire engineering org. Foundational work that makes everyone better. 🙌🏼

"Never will you hear me say that ICHRA is a silver bullet — but where it fits, it's a win-win-win." Mark Mixer, CEO at HealthOne Alliance, on what ICHRA actually gets right 👇

10 years. Staff Engineer. The kind of tenure that builds something lasting. Congratulations, Vincent Bodo! We're lucky to have you.

Enabling More Effective Collaboration and Data Exchange Between Payers and Providers @AGS_Health @HenryScheinOne @ZeOmega @RevSpringInc @ClaimMD @documocloud @Softheon @DrFirst @BrookHealth #HealthIT healthcareittoday.com/?p=2533933

A fast-approaching regulation has real implications for ACAP and Medicaid plans. Member-focused plans have the most at stake. Our own @KJD_31 dives into what's coming. 🎥

10 years. Senior Technical Product Manager. A decade of interoperability work that quietly powers better outcomes for health plans and their members. Congratulations, Christian Bercy!

AI should organize, recommend, and accelerate, but not make final decisions in healthcare and government. Rob Miller on where human oversight is non-negotiable 🎥👇

We scored 83.9 in KLAS Research's ACA Marketplace Cloud report, above the Best in KLAS average of 81.1, with 100% of customers reporting "would buy again". 🎉 We're thrilled! Dive in: bit.ly/48ifeJR

Planning for growth is one thing. Consistently underestimating it is another problem entirely. Daverick Isaac describes what it looks like when a plan keeps outgrowing its own projections, and what that means for the operational infrastructure trying to keep pace.

ICHRA creates wins across the entire coverage ecosystem: Brokers, employers, employees, health plans, and the individual market. Five stakeholders. One model. See how it breaks down. 👇

40% growth in a year everyone predicted the Individual market would recede. Mark Mixer, CEO at HealthOne Alliance, breaks down why it's also a warning sign.

When KLAS asked health plan leaders what they thought, this is what they said about Softheon. Take a look 👇

ICYMI: Softheon scored 83.9 in KLAS Research's ACA Marketplace Cloud report — above the Best in KLAS average. 100% of customers said they would buy again. 🙌🏼 Feeling grateful. Full report: bit.ly/3QBVVoB

High-touch service and digital self-service can coexist, but it takes intentional balance. Daverick Isaac of Community First Health Plans breaks down how they are doing it 👇

Don't start agentic AI with member-facing decisions. Start internally, with narrow and specialized agents that make jobs easier without touching sensitive decisions. Rob Miller breaks it down in Softheon's Agentic AI LinkedIn Live 👇