@ADP@AllaireFl A mass email to your subscribers letting them know there's an issue and when we can expect it to be fixed would be a great start. I shouldn't have to scour the web and create an X account just to get information from you.
@AllaireFl Hello, our technical teams are continuing to work diligently to restore your service. We apologize for any inconvenience this may cause. We understand how important it is for you to access RUN as expected and can assure you we take this matter seriously. DS.