Spot Farms

@michaelkinla We hear you, and truly appreciate your feedback. We will be sure to forward this to our team. ~Eliza

.@spotfarms I’m sorry to say, your new Chicken Apple Sausage dog treats are no longer our go to treats. Pieces are all different sizes, lots of tiny bits… after 6 years of support, I’ve cancelled my Amazon subscription of 3 bags a month… Please bring the old recipe

@portside27 We are so very sorry to hear this. We can assure you this is not our typical quality. Can you please direct message us any package information you may have and what store you had purchased this from. We want to make a full report to our Quality Assurance team. ~Eliza

@spotfarms I bought my pup's favorite treat, your turkey meatballs, about a month ago. They have an expiration date of 11/5/23. Opened this morning, they're hard as rocks. Went back to where I bought them, the 2 bags on the rack, w/ expiration dates 2024, same. DM me please?

@tornadoofjstice Hello. We will certainly forward your feedback to the appropriate channels. Thank you for reaching out to us. - Tiana

@spotfarms love your product but can you please use packaging I can recycle? Thanks

@ItIsiBrittney Hello, Brittney. That is a good question, and I am happy to assist. Please reach out to us here via DM, and we would be more than happy to provide further guidance. Thank you for reaching out to us here.

@SavoryInstitute @spotfarms Literally cant find the dehydrated grain free dog food anywhere and I live in NYC. My senior dog loves it. Will it be back in stock soon?

🌍 Happy #EarthDay! To celebrate the 5 billion hectares of majestic, abundant, life-giving grasslands that we are so honored to steward, today we are excited to bring you a flurry of good news! Read it all: savoryinstitute.activehosted.com/index.php?acti…

@TranceRevolved Helllo. The products have not been discontinued. We are working to get our stock back on shelves asap. Unfortunately, we do not have a time frame when those treats will be available. Please keep an eye on websites such as Chewy and Amazon for stock updates. Thank you. - Tiana

@spotfarms Have you guys discontinued your Wild Shreds treats? I can’t find them anywhere.

@tinydaggers Thank you. Someone will be getting back to you as soon as possible. - Tiana

@spotfarms I did email already but haven't heard back yet.

@spotfarms I just bought bags of your treats for my Husky, and they are moldy!

@tinydaggers Hello! I apologize for the inconvenience. We do need to gather some information, you may email us via our website at bit.ly/3wv4ymV, and we will get some information to our Quality Assurance team as well as begin the reimbursement process. Thank you! - Tiana

@spotfarms Hi, Twitter won't let me DM you.

@sagevaulk Hello. I would be more than happy to help you with that. Please reach out to us via DM, so we may assist you further. Thank you. - Tiana

@spotfarms Just got an email today that Chewy will no longer carry the dog food. Once it gets back in stock where can I buy this in the US? Petco,Amazon and now Chewy have all stopped selling the dog food.

@spotfarms supply issues with the dog food again? Cannot find it online again.

@winnemacresi Hello. Our Turkey Meatballs are still available. You may find them here bit.ly/3z59oaG. I hope this helps! - Tiana

🌱 Our #LandtoMarket program just surpassed its 50th member brand! It's a huge milestone in connecting mission-aligned brands to supply from verified #regenerative farms and ranches. savory.global/land-to-market…

@xf0rthebetterx Hello, Katie. Unfortunately, higher-than-expected demand has resulted in product out-of-stocks, but we’re working as fast as we can to make it available again. We believe we will have it back at retailers around the mid-March timeframe. I hope this helps! - Tiana

@M1SSLED Thank you, we are so glad to hear that! We hope you and beautiful Ellie have a great day! - Tiana

@M1SSLED Hello. Unfortunately, higher-than-expected demand has resulted in product out-of-stocks, but we’re working as fast as we can to make it available again. We believe we will have it back at retailers around the mid-March timeframe. I hope this helps. - Tiana

@mzyskunova Hi Marina. Unfortunately, higher-than-expected demand has resulted in product out-of-stocks, but we’re working as fast as we can to make it available again. We believe we will have it back at retailers around the mid-March timeframe. I hope this helps! - Tiana

@spotfarms What happened to the dehydrated dog food? I've been using it for years and now it's gone everywhere. Petco says they don't carry it anymore.

@Jason_Morrow Hello. I’m sorry to hear that you have had this experience with our treats, as that is not the quality you and your furry family can trust and expect from us. I would like to speak with you in an effort to learn more. Please DM us here or call us at 1-855-880-7768. - Tiana

@MickResendez Hello. That is an excellent question. Our food is carefully formulated for use as a stand along food or a topper. Safety is our first priority. If you do have concerns regarding heart risks, we recommend speaking with your vet to determine the best choice for your pup! Thanks!

@chirodoc313 Thank you. There is .35 g of sugar per chicken nugget. - Tiana

@chirodoc313 I'm happy to assist with that. I would need a specific treat to give you an amount. Thank you. - Tiana