shalini

Hi @c2c_Rail, I’m travelling from Grays today and I sometimes need a bit of help when walking longer distances. What’s the best way to check if there are any delays or platform changes before I arrive, so I can plan my route safely?

@c2c_Rail Hi, I’m travelling from East Tilbury today and I just wanted to check the best way to get up‑to‑date information about any delays or disruptions before I set off. What’s the quickest place to check live updates?

@c2c_Rail Thanks so much — that’s really helpful. I’ll use JourneyCheck for live updates.

Hi @c2c_Rail, what’s the best way to check live delays and train disruption as they happen? Thanks.

Hi @c2c_Rail, is it possible to make a seat reservation on your trains?

Hi @c2c_Rail, can you please explain how a Flexi Season ticket works? Thanks.

Hi @c2c_Rail, I’m travelling to Chafford Hundred today and will need passenger assistance. Could you confirm the best way to arrange this for my journey? Thank you.

@c2c_Rail Hi, just checking if there are any bus replacement services running this weekend before I travel.

@c2c_Rail Hello, I’m travelling to Basildon today and I have mobility issues. Can you let me know if the station currently has working lifts and step‑free access?

Hi c2c, I’m travelling to Leigh‑on‑Sea today. Are there any delays or service issues on the line this afternoon?

@greateranglia How can I get compensation when there is disruption to my journey?

Hi @c2c_Rail, could you let me know if the ticket office at Westcliff is open this afternoon? I may need some assistance when I arrive. Thanks.

Hi @c2c_Rail, could you confirm if there’s staff available at Benfleet this afternoon to help with boarding assistance? I’m travelling later today and just want to make sure support is in place. Thank you.

@c2c_Rail Travelling to Thorpe Bay today on C2C 🚆 Could someone let me know the best way to get assistance during the journey? Do I speak to staff at the station or use the help points? Thanks in advance!

Hi @c2c_Rail, I’m planning to travel this weekend between Westcliff and Fenchurch Street. Could you confirm if there are any planned engineering works or bus replacement services on this route? Thank you.

Hi @c2c_Rail, I’m travelling to Westcliff today and require booked assistance to access the platform and train. Could you confirm staff availability at the station and ticket office opening times? Thank you.

@MillGateBury Do the food outlets at the shopping centre have disabled access?

Hi @c2c_Rail, I’m travelling to Tilbury Town today. Can you confirm if step‑free access is available at the station?

Hi @c2c_Rail, travelling to Southend Central today. Could you advise if accessible toilets are available at the station?

Hi @c2c_Rail, I’m also travelling to East Tilbury today. Are there any planned service changes or disruptions I should be aware of? Thanks.