Stanbic Bank Kenya

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@anthonyojee We are sorry for the unpleasant experience you had at the branch. Your feedback has been forwarded to our Quality Assurance team for action. Thank you for your continued patronage.

@PatoJuktex @KCBInKenya These banks, though? I had a terrible experience at the @StanbicKE branch in Westgate today, where a teller decided to give me a lecture about how I am supposed to be transacting using my account. Pesa ni zangu sio zake bana. I gave her a piece of my mind lakini.

Oya @KCBInKenya ,please improve your services at Kcb jogoo rd branch. One cashier cannot be serving over 10 clients alone,it's frustrating.

@Nalimae5 Kindly note that Lilian has been trying to reach you, but the calls are going unanswered.

@StanbicBankGH @StanbicBankZM @StanbicKE request a supervisor by the name Lilian to call me. Denis contact center has refused to address my issues.

@mcmun1 Kindly DM us your mobile number for review.

@StanbicKE Hello, Kindly assist to create a new chama account from the chama app. Stuck on profile updating

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@Nalimae5 Hello Joseph, Please contact Customer Care on 0711 068 000 for further assistance.

@StanbicKE password reset link for my mobile app. Send to my email

@Nalimae5 Hello Joseph,please share your account number for further assistance.

@StanbicKE send me password reset link to my email or call me 0752466202

@Nalimae5 Hello Joseph, Kindly DM us your concern so we can ensure the right person reaches out to you.

@StanbicKE call 0729247788

@Nalimae5 Hello Joseph, Please DM us your concern so that we can have the right person contact you.

@StanbicKE call me 0752466202

@eugenegitonga Hello Eugene, Thank you so much for your feedback, We really appreciate it.

Must say, I quite like the revamped SBGS trading platform @StanbicKE 👏🏾👌🏾

@hildah__ @__kimutaii @xysist Hello Hildah, Kindly DM us your details for further assistance on the same.

@StanbicKE @__kimutaii @xysist Juu ya Io story nyuma ya tent si mniadjustie dollar rate .... I am suffering with the current rate Na going to the Chiromo ATM anytime I need money is hectic🫣

Hao hawataki wakulima wadogo. Ndio maana I use @StanbicKE . You can even open an account online na hakuna kusumbuliwa. Very good service. Their online banking portal is also very robust. Highly recommend.

@westonlynne3 Hello Westonlynne, Kindly check your DM.

@StanbicKE please check dm

@hildah__ @__kimutaii @xysist Hello Hildah, Thank you we truly appreciate your feedback.

@__kimutaii @xysist @StanbicKE It's an amazing bank sijui wanasema nini😂

@westonlynne3 Hello Westonlynne, Kindly check your DM.

@StanbicKE please check my dm

@masara_juniour @ChegeVic_254 @xysist Hello Masara, How can we assist you today?

@ChegeVic_254 @xysist @StanbicKE Am using KCB and their services are good, they listen and support. ABSA on the other side will choke you.

@fraje_k Thank you for your kind comment.

@xysist @StanbicKE True. @StanbicKE is great.

@Jeylinkauto Hello Jotham Kithome, please DM more details on the above details for further investigation and assistance.

@Ochorakot During the 1st Safaricom IPO when buying shares, I went to deposit the money at CFC Stanbic then, now @StanbicKE, the cashier, a lady took the money and placed it somewhere below the counter before counting. In the process she said it was less by 3k. I knew I had been 'washed'.

Kutoka niibiwe simu sikuhizi huwa natumia cash hata ID nilipoteza sijareplace sim card. Mzazi amekua akieka pesa kwa bank account mimi nawithdraw alafu natumia. So kuna huyu dem anakaa counter no 2 hapi Equity Bank Juja Branch. Last nilitoa 3k nikapata 100 zangu ziko 29. Leo pia nimewithdraw 2k napata 100 zangu ziko 19. So inamaanisha hiii ni tabia amezoea kufanyia customers. @KeEquityBank warn that girl. Next week akijaribu kufanya hivi tena mimi na wengine wenye ashai ibia tunakuja kuprotest kwa hizo ofisi zenu.💀

@_rogee1 Apologies for the bad experience,please share the case number for further assistance.

@tina_mkara @StanbicKE I'm starting to believe the same... Their customer service is horrible... Their seemless applications they pride in are very shallow...I swapped phones and coukd access my accounts..Took them 3 days to even respond to my issue...my emails remain unresponded to, to date

I didn't think I'd live to see the day where I'd say @StanbicKE is the worst bank ever! Bruh 🥹...

@_rogee1 Hello ,apologies for the bad experience ,how can we be of assistance?

@tina_mkara @StanbicKE I always have to call in to access my own bank accounts...How safe are my funds with these guys? Im looking to transfer banks..Being a diaspora client can be very frustrating dealing with these people .

@_rogee1 Hello, Apologies for that experience. Please share your contact details so we can engage further and assist you.

@tina_mkara @StanbicKE I cant even get a master credit card from them. Apparently you have to be local to get one...unbelievable 🤦

@tina_mkara Apologies for the unpleasant experience. How can we be of assistance?