Sterling Bank Help

@Enuvie_PEARL Hey there 👋, thank you for contacting us. We are sorry for the experience. For faster and more secure support, please send us a DM on WhatsApp (+2349160313000) or chat with us in-app on OneBank

Sterling Bank is getting on my last nerve today. Lord, help them. They're going to need it.

@Queen366965872 Hey there 👋, thank you for contacting us. We are sorry for the experience. For faster and more secure support, please send us a DM on WhatsApp (+2349160313000) or chat with us in-app on OneBank

@sterlinghelp Hi Sterling bank I have issue with my new account,I just opened a new current account,I don’t know why they placed restriction on the account please I need help. 0143139109 please

@akpatre_david Hey there 👋, thank you for contacting us. We are sorry for the experience. For faster and more secure support, please send us a DM on WhatsApp (+2349160313000) or chat with us in-app on OneBank

@Sterling_Bankng When sterling bank was advertised to me I was never told they will withhold my money, I was never told they are not customer centric. I bought shares since last year sterling bank has withheld my allotment for months. I have sent multiple mails and they have turned deaf years.

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@akpatre_david Hey there 👋, thank you for contacting us. We are sorry for the experience. For faster and more secure support, please send us a DM on WhatsApp (+2349160313000) or chat with us in-app on OneBank

@Sterling_Bankng Sterling bank please allot my shares or refund my money. I have never seen an advert saying you are thieves so don't act like them. Multiple mails and calls you guys have turned deaf ears.

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@MicahArchibong Hey there 👋, thank you for contacting us. We are sorry for the experience. For faster and more secure support, please send us a DM on WhatsApp (+2349160313000) or chat with us in-app on OneBank

@Sterling_Bankng why did you lock 🔐 my mobile App profile.. kindly unlock my profile and let me access my account. Cause This is my salary account or els I'll change the bank .

@t_granville Hey there 👋, thank you for contacting us. We are sorry for the experience. For faster and more secure support, please send us a DM on WhatsApp (+2349160313000) or chat with us in-app on OneBank

@sterlinghelp @Sterling_Bankng you people want to move mad abi? What do you mean by you are deducting money from my account for outstanding charges on SMS transaction alert & OTPs previously sent to me? Pls kindly tell me the dates of these outstanding charges.

@t_granville Hey there 👋, thank you for contacting us. We are sorry for the experience. For faster and more secure support, please send us a DM on WhatsApp (+2349160313000) or chat with us in-app on OneBank

@JimmyKelvinB2 @sterlinghelp @Sterling_Bankng This people are mad o and you know annoying part is they told me to make sure I fund my account so the money can be debited. They need to tell me the dates for those OTPs they claim they sent and also the SMS alerts

@t_granville Hey there 👋, thank you for contacting us. We are sorry for the experience. For faster and more secure support, please send us a DM on WhatsApp (+2349160313000) or chat with us in-app on OneBank

@JimmyKelvinB2 @sterlinghelp @Sterling_Bankng I have got money too. I don’t have an issue if you want to debit me for SMS alerts but again you need to let me know the duration of time since you said they are outstanding charges.

@irorunola01 Hey there 👋, thank you for contacting us. We are sorry for the experience. We are sorry for the experience. Rest assured a response will be shared soon. KIndly bear with us.

@OneBankNG You people aren’t responding on the WhatsApp 😢

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@bigbro1ther Hey there 👋, thank you for contacting us. We are sorry for the experience. For faster and more secure support, please send us a DM on WhatsApp (+2349160313000) or chat with us in-app on OneBank

@Sterling_Bankng if Una no wan make person run all this stupid unnecessary charges must stop How Una go dey comot money without my knowledge

@Mr_Tijjey Hey there 👋, thank you for contacting us. We are sorry for the experience. We are sorry for the experience. Rest assured a response will be shared soon. KIndly bear with us.

@Sterling_Bankng I sent a DM to your customer care without a response. Is it a crime to ask for updates regarding your public offer I subscribed for last year ?

@asorock68 Hey there 👋, thank you for contacting us. We are sorry for the experience. For faster and more secure support, please send us a DM on WhatsApp (+2349160313000) or chat with us in-app on OneBank

@Sterling_Bankng what do you mean #1,600 is for sms charges. I'm not a millionaire please 😭😭

@sequoia007 Hey there 👋, thank you for contacting us. We are sorry for the experience. For faster and more secure support, please send us a DM on WhatsApp (+2349160313000) or chat with us in-app on OneBank

@Sterling_Bankng Your customer service is trash.for the past 2days I have been begging for a call or at least for my reg phone number to be changed because I cannot access my mtn line at this point. I need to make urgent transactions and cannot do so bcus I cannot receive OTP

@AhmedMuham27916 Hey there 👋, thank you for contacting us. We are sorry for the experience. For faster and more secure support, please send us a DM on WhatsApp (+2349160313000) or chat with us in-app on OneBank

@OneBankNG Hello @OneBankNG my account is locked please help me open it.

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@Oloyee_samyoung Hey there 👋, thank you for contacting us. We are sorry for the experience. For faster and more secure support, please send us a DM on WhatsApp (+2349160313000) or chat with us in-app on OneBank

@OneBankNG what's the procedure for opening an account for a child under 18?

@UgochiOyi We are sorry for the delayed response. Would you advise you don't click on any link. Here is our WhatsApp (+2349160313000) or chat with us in-app on OneBank

@sterlinghelp No timeline given? You guys are just somehow. Meanwhile there’s some person posing as your customer service personnel and sending a link to me @Sterling_Bankng @sterlinghelp @cenbank

@Sterling_Bankng do I have to sacrifice a goat before your customer service agents respond to messages on the app and WhatsApp to resolve an issue?

@OwerriDuke Hey there 👋, thank you for contacting us. We are sorry for the experience. For faster and more secure support, please send us a DM on WhatsApp (+2349160313000) or chat with us in-app on OneBank

@OPay_NG @OPay_NG kindly treat as urgent My card is attached to my opay account. I did a transaction while withdrawing money from my sterling bank card it failed but I was debited . However it's not showing in my transaction as successful but failed . Kindly see attached receipts

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@Nova_Iamsuper Hey there 👋, thank you for contacting us. We are sorry for the experience. For faster and more secure support, please send us a DM on WhatsApp (+2349160313000) or chat with us in-app on OneBank

@OneBankNG @Sterling_Bankng Dear sterling bank, it's been 3 days now, a transfer was made to my bank account, it still hasn't reflected, I've provided the session ID to your customer service, they kept saying there's no such transaction from your end

@Nova_Iamsuper Hey there 👋, thank you for contacting us. We are sorry for the experience. For faster and more secure support, please send us a DM on WhatsApp (+2349160313000) or chat with us in-app on OneBank

The sender has gone to his bank to report the transaction, they kept telling him that the transaction went through to sterling bank but your staff kept telling no such transaction came in Please, rectify this

@Ballzeet11 Hey there 👋, thank you for contacting us. We are sorry for the experience. For faster and more secure support, please send us a DM on WhatsApp (+2349160313000) or chat with us in-app on OneBank

@Sterling_Bankng what’s going on with Sterling bank please. My transaction failed and it hasn’t been reversed for over 10 hours now. Isn’t this insane??!!