lewis richards

For what it's worth, I love using M365 & Copilot. Before working at Microsoft, I had the same perspective as my San Francisco startup friends, aka Copilot is a clunky, confusing product. But today I use it all the time. 1/ Copilot is everywhere. When I have a question and I'm on Teams, PowerPoint, Outlook, the icon is always there. It’s even a key on my computer keyboard! It's deeply integrated with all the software I use (which are all made by MSFT). 2/ Copilot is integrated to everything. I'm new, so I often have questions about the org chart, some documents on SharePoint I can't find but Copilot can, some acronyms I don't understand but Copilot has our company knowledge, etc. There is also the multi-model part. This is especially true for coding with Copilot-cli, where depending on the task, I might use GPT 5.5 or Opus 4.7. Same when I use the Excel/Powerpoint/Word agents. Now, the elephant in the room, why does Copilot have a bad reputation on X? My own view, and I might be wrong: 1/ We often mess up. We are a 51-year-old large company moving at the speed of AI, and sometimes we ship inconsistent product experiences or product experiments that we unify later. 2/ Deployment takes a long time, so users often have older versions of Copilot. Also some great features are first available in our Frontier program and will be generally available later. 3/ Privacy and compliance are very important for us, so sometimes IT admins haven't unlocked all the Copilot features yet. 4/ Microsoft is often compared to the world’s most advanced AI labs (some didn’t even exist five years ago and are the fastest-growing businesses in history!). IMO that comparison is a compliment. It pushes us to hold ourselves to an even higher standard in how we serve our customers. Voila, just my 2 cents! (talking about cents, it's wild that you can have elite AI deeply integrated everywhere in all the software stack for $30/month) ps: I'm French, so I’m very direct and extremely low BS. I wouldn't have written that if it weren’t my reality.

Never thought I'd say this, but Copilot Excel is actually good now