Sunita Gupta

CAN SOMEONE RESPONSIBLE FROM @AxisBank connect with me & resolve my issue

Case id is 230420538752

I am holding a credit card of @AxisBank . On 6th April I tried to use my card , transaction was declined ….reason…..INVALID CARD STATUS. Upon calling the online support was updated that my account was blocked from 30th March 2023 , as there was a loan pending in my name .