Customer Support Team

@iamsylllvie We sincerely apologise for the inconvenience caused.Please share the following details with us via DM for further checks: ⚫ Account/Meter No: ⚫ Landmark: ⚫ Phone number: ⚫ Your current experiences; We look forward

Good evening, kindly receive areas that will be under scheduled power maintenance tomorrow ( Thursday, 19th September 2024)^MA

@iamsylllvie Thank you for sharing your experiences with us,please share your Acc/meter number and landmark to our Support team via the link below for immediate response. wa.me/message/QJTBYQ…

@Dylankipchi1997 Thank you for sharing your experiences with us,please share your Acc/meter number and landmark to our Support team via the link below for immediate response. wa.me/message/QJTBYQ…

@KenyaPower_Care I have bought tokens for meter number 37155601216 and I am yet to receive it?

@victorvqee__ Thank you for sharing your experiences with us,please share your Acc/meter number and landmark to our Support team via the link below for immediate response. wa.me/message/QJTBYQ…

I give credit where credit is due. The @KenyaPower_Care personnel where I live are a very diligent lot. They respond to and follow up on power interruption reports in a timely manner.

@sakwakungwi Thank you for sharing your experiences with us,please share your Acc/meter number and landmark to our Support team via the link below for immediate response. wa.me/message/QJTBYQ…

@KenyaPower_Care Power back at Shianda if it goes I shall still report!

@FaithMokaya2 Thank you for sharing your experiences with us,please share your Acc/meter number and landmark to our Support team via the link below for immediate response. wa.me/message/QJTBYQ…

@KenyaPower_Care we have been without power 4 days now at Rubis Membly area.. what are you doing about it 14271855794

@_Ian_Oduor_ Thank you for sharing your experiences with us,please share your Acc/meter number and landmark to our Support team via the link below for immediate response. wa.me/message/QJTBYQ…

@KenyaPower_Care Hello @KenyaPower_Care I have sent a direct message and no one has responded for days🤔 Kindly check and assist. TIA.

@cynthiamaina568 Thank you for sharing your experiences with us,please share your Acc/meter number and landmark to our Support team via the link below for immediate response. wa.me/message/QJTBYQ…

@KenyaPower_Care kindly tell me why there is a con agent ??

@Lishkarey Thank you for sharing your experiences with us,please share your Acc/meter number and landmark to our Support team via the link below for immediate response. wa.me/message/QJTBYQ…

@KenyaPower_Care No power in lower kabete Acc no.27188220

@mwaka_mose39072 Thank you for sharing your experiences with us,please share your Acc/meter number and landmark to our Support team via the link below for immediate response. wa.me/message/QJTBYQ…

@KenyaPower_Care Area kinoo primary we've not been having power for two days now

@Janemutheu18 Thank you for sharing your experiences with us,please share your Acc/meter number and landmark to our Support team via the link below for immediate response. wa.me/message/QJTBYQ…

@KenyaPower_Care Kindly check your Dm😐

@biggieberes254 Thank you for sharing your experiences with us,please share your Acc/meter number and landmark to our Support team via the link below for immediate response. wa.me/message/QJTBYQ…

@KenyaPower_Care How is it fair to disconnect an entire block of houses just because one house has refused to pay their bill? Why don't you just disconnect that individual and leave the rest of us with power? What kind of nonsense is this!!!!??

@iamFredW Thank you for sharing your experiences with us,please share your Acc/meter number and landmark to our Support team via the link below for immediate response. wa.me/message/QJTBYQ…

@ChiSinei Thank you for sharing your experiences with us,please share your Acc/meter number and landmark to our Support team via the link below for immediate response. wa.me/message/QJTBYQ…

@KenyaPower_Care No power since jana at this account 27371038. Despite multiple reports, no assistance.

@Kikulacho_Ke Thank you for sharing your experiences with us,please share your Acc/meter number and landmark to our Support team via the link below for immediate response. wa.me/message/QJTBYQ…

@KenyaPower_Care Who are these customer cares replying here... Are they genuine. Again you are fowarding a complaint 4hrs later?

@KenyaPower_Care No power in areas of Karia and kwa Nderi in Kiamwathi Nyeri for the past one hour. What's up?

@murithijoyce Thank you for sharing your experiences with us,please share your Acc/meter number and landmark to our Support team via the link below for immediate response. wa.me/message/QJTBYQ…

@KenyaPower_Care I have to jump in here..I've also not received tokens bought yesterday. Meter no. 37170851747. I shared a DM this morning but no response

@KenyaPower_Care delayed token meter no 92109910668

@manikriss Thank you for sharing your experiences with us,please share your Acc/meter number and landmark to our Support team via the link below for immediate response. wa.me/message/QJTBYQ…

@KenyaPower_Care Power blackout at Ngong area, stage 46, 2nd Oloolua Close. A/c 26097739. Kindly check

@KibwanaAli1 Thank you for sharing your experiences with us,please share your Acc/meter number and landmark to our Support team via the link below for immediate response. wa.me/message/QJTBYQ…

@KenyaPower_Care Still no solution upto now. For how long should I wait? FYI, it's not only my house experiencing this, its the entire estate.

@KenyaPower_Care Unstable power noted for the past 2 weeks, incident report reference no. 11837399. This happens everyday between 3 am to Mid-day.

@mutiize Thank you for sharing your experiences with us,please share your Acc/meter number and landmark to our Support team via the link below for immediate response. wa.me/message/QJTBYQ…

@KenyaPower_Care Date: 15/9/24 at 02.23am Transaction code: 726356190493

@KenyaPower_Care I bought prepaid tokens via Equity Paybill yesterday, but did not receive the token number. Please advise how you can help to resolve this.

@prettyB34417600 Thank you for sharing your experiences with us,please share your Acc/meter number and landmark to our Support team via the link below for immediate response. wa.me/message/QJTBYQ…

@KenyaPower_Care No power in Utawala