@PLDT_Cares your menu doesn't consist of my concern so what to do? the bot does not know how to answer me. i need to cut/unsubscribe my internet account ASAP.
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maeanne
1.3K posts
maeanne
@swoonah24
Your steadfast love, O Lord, endures forever. -Psalm 138.8 ᜀᜎ᜔ᜎᜒᜎ̰ᜁ̃ᜀ ᜀᜋᜒᜈ᜔
Calabarzon Katılım Haziran 2012
137 Takip Edilen18 Takipçiler
@swoonah24 Hello, @swoonah24. Let's get your inquiry resolved by sending us a private message via m.me/PLDTCares while we enhance our direct messaging on X. Once you're on our PLDT Cares Facebook Messenger chat, please type 'Menu' and follow the instructions. Thank you.
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@PLDT_Cares you CSR in your hotline are not available and they are asking me to wait for more than 30 mins. is there a shortage of CSR manpower in your dept? why is it that there is no one to accommodate customers?
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@swoonah24 Hi @swoonah24!
We're sorry to hear that. Our team is working to respond as quickly as possible. For faster assistance, please try messaging us again or call our hotline at 171.
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@swoonah24 Hi, @swoonah24. Thank you for bringing this to our attention. Let us assist you with your request. Kindly send us a message with your telephone or account number at m.me/pldtcares for proper assistance. Thank you.
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@swoonah24 Hi @swoonah24!
We appreciate you reaching out. How may we assist you today? Please feel free to share more details about your concern here.
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@PLDT_Cares i had already sent my concern in here same in the DM. did you read it or your making a fool of yourself? it was clearly stated there the prob.. reading comprehension is really a very big problem nowadays...tsk..tsk..tsk. what a pity
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@swoonah24 Hi @swoonah24!
We apologize for the delay. Our team is reviewing your case. For immediate assistance, please share any urgent concerns here and we'll address them promptly.
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@PLDTHome @PLDT_Cares we encountered intermittent interruption of our internet connection (LOS)since oct 3 till now. when are you going to fix it? It's already more than a week ...
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@swoonah24 Hi @swoonah24!
Thank you for sending a DM. We'll review it and get back to you soon. For any urgent concerns, please let us know here.
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@swoonah24 Hi @swoonah24!
We apologize for the ongoing issue. Our team is working to resolve it ASAP. For updates on your specific case, please send us a DM with your account details.
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@swoonah24 Hi, @swoonah24. Let's resolve your inquiry via PM: m.me/PLDTCares while we enhance our X DM. We'll catch you there. Thanks.
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@PLDT_Cares @PLDTHome hello... LOS na naman... kauunpisa pa lang ng 2025 pero heto na naman kayo namimerwisyo sa mga subscribers nyo. kindly fix it asap. ty @iamMVP fyi
Filipino
@PLDT_Cares @PLDTHome LOS na naman. kailan lang naayos tapos heto na naman. wala naman na bagyo at ang ganda ng panahon... kindly fix it asap... salamat
Filipino
@PLDT_Cares but same reply since day 1 and it is already day 6... what do you think?
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@swoonah24 Hi, @swoonah24. I'm sorry to hear about this. Rest assured that we are here to help you with your concern. I've also sent you a DM, kindly check your inbox. Thank you.
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@PLDT_Cares @PLDTHome BUHAY PA BA KAYO? MAY NAHTEATRABAHO PA BA SA INYO? MAG ONE WEEK NG LOS ANG INTERNET NAMIN. MAY BALAK PA BA KAYONG GAWIN? WALA DIN NASAGOT SAGA CALLS KO @iamMVP
Filipino
any update? bakit mag 6 days na wala pa din umayos? ano ginagawa ng tech support nyo? @PLDTHome @iamMVP
PLDT Cares@PLDT_Cares
@swoonah24 Hi, @swoonah24. Let us address your concern. Keep lines open for our feedback. Thank you.
Filipino
are you really not going to attend with my concern? 6 days na and yet LOS pa din. @iamMVP
maeanne@swoonah24
@PLDT_Cares more than 48 hrs na eh.. are you really working your best or just waiting for your monthly pay. sabagay magtrabaho man kayo or hindi basta nakantime in may sweldo kayo. how about we working from home? @iamMVP @PLDTHome
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@PLDT_Cares more than 48 hrs na eh.. are you really working your best or just waiting for your monthly pay. sabagay magtrabaho man kayo or hindi basta nakantime in may sweldo kayo. how about we working from home? @iamMVP @PLDTHome
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till now we have no internet connection. it is already more than 3 days. any update po? your CSRs are not replying to my DMs since yesterday
maeanne@swoonah24
@PLDT_Cares more than 48 hrs na eh.. are you really working your best or just waiting for your monthly pay. sabagay magtrabaho man kayo or hindi basta nakantime in may sweldo kayo. how about we working from home? @iamMVP @PLDTHome
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@swoonah24 Hi, @swoonah24. Let us address your concern. Keep lines open for our feedback. Thank you.
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