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@Nordstrom Also bought boots for our daughter and picked up in store. Just went to wrap and realized the box has ONE boot in it! Nordstroms!

Even Santa shops last-minute! We're open Christmas Eve (call your local store for hours) so come in today or buy online & pick up curbside & let us take care of the wrapping! Same-day pickup orders for Christmas Eve must be placed by 9am PT on December 24. bit.ly/3mKqpjF

@Nordstrom Nordstroms after years of loyalty to you I’m so disappointed this year! I ordered a get well gift thru you for a friend who went thru surgery on 12/3. Order placed 12/5. STILL Not Delivered!!! In transit with usps since 12/15. Chat broken! Disconnected twice from call! Help

@airalaska When you decide to switch planes and your customer had purchased a premium seat and instead of moving this customer to a premium seat on the new plane you move them to the back of the plane in regular economy seat what does this say about your customer focus?!!