Technosik

@Finnair @Finnair any updates on the bags you have lost in Helsinki airport, are you guys looking at the moment, or are you too short staffed?

@Finnair You lost our suitcases with all of our cold gear in it, whilst in Lapland which is currently -11 so we are stuck in the cabin, shaping up to be one of the worst airline experiences ever. Well done Finnair

The Finnish Aviation Union (IAU) has announced a strike for this afternoon. We expect a significant impact on our flights, including flight delays and cancellations. Stay informed by checking Manage booking, and ensure your contact information is current. finnair.com/en/flight-info…

@Finnair @pmac__ You should really give compensation for stuff like this because people have spent thousands of pounds to come only to be messed around

@pmac__ Hi, we are sorry to hear your baggage is delayed. Please report your delayed baggage online at finnair.com/bag or through Customer Care at finnair.com/en?openChat=tr…. 1/2

@Finnair @pmac__ Did that but still waiting we are only here for like 72 hours so this trip is most likely ruined

@pmac__ @Finnair Just wait until you get to Lapland, to then get a message saying they’ve lost your luggage and to make a claim after the staff told us explicitly that our luggage would be transferred to the new plane after our old flight got cancelled, because that’s what happened to us.

Your support staff at Helsinki airport are disgraceful. My luggage is at the airport and I can see it via AirTags. I was told hy a Finnair representative to go to the airport to get my luggage, then when I arrive the Finnair manager told me she can't help me and that I should go back to hotel to wait. I am traveling with 2 sna children to Lapland and all of our warm clothes are in the luggage. When I kept asking questions the Finnair manager called airport security and had me escorted out like a criminal. Disgraceful!