Healthcare Experience Academy

HCAHPS 2.0 is here! This is the course to help your team ace the new survey. This 15 lesson video training gives insight into the new survey and supports key ideas to delivery 'always' results in each domain. sites.healthcareexperience.org/certificates/h… #HCAHPS

Create Highly Effective Leaders. We're just 4 days away from The Beryl Institute ELEVATE PX 2022! Visit us this March 28-30 in Indianapolis to find out how you can create highly effective leaders and much more through video learning. #ElevatePX #PatientExperience

Establish Empathy Based Communication! Come visit us at The Beryl Institute ELEVATE PX 2022 to find out how you can establish empathy based communication and much more through video learning, March 28-30 in Indianapolis! #ElevatePX #PatientExperience

Reduce Burnout! Come visit us at The Beryl Institute ELEVATE PX 2022 to find out how you can reduce burnout & build resilience in your teams and much more through video learning, March 28-30 in Indianapolis! #ElevatePX #PatientExperience

Amplify Emotional Intelligence (EQ)! Come visit us at The Beryl Institute ELEVATE PX 2022 to find out how you can amplify your team's EQ through video learning and much more, March 28-30 in Indianapolis! #ElevatePX #PatientExperience

Come visit us at The Beryl Institute ELEVATE PX 2022 to find out how you can activate your team through video learning and much more, March 28-30 in Indianapolis! #ElevatePX #PatientExperience

As leaders one of our most sacred responsibilities is to help others grow. Join @katieowens2 for this fast paced learning event July 20 @ 1p CDT reviewing our @HXFoundation top 5 to elevate a learning & improvement environment w/ feedback. To Register: lnkd.in/eWachzw

We are excited to bring the most timely topics impacting the #healthcareexperience to leaders, physicians, clinicians, and all champions who strive daily to creat the best environments to practice and receive #healthcare 🌟🎤#podcast #hxmatters

We've officially launched Healthcare Experience Matters—it’s available now wherever you get your favorite podcasts! This podcast serves as our latest vehicle for helping to shape culture to support excellent patient experiences for a worldwide audience. bit.ly/3ehah8b

Don’t miss tomorrow’s webinar on Creating Highly Reliable Experiences of Care w/ @kathleen_lynam & @katieowens2 focusing on key competencies to refocus on the #patientexperience @HXFoundation To Register www.healthcare experience.org/webinars

As much as the launch of @theHXAcademy is a year in the making, it is truly the result of the most amazing people coming together at the right times & right places over two decades. Grateful for this amazing team & new learning environment! youtu.be/CsRpeUa5ERk @HXFoundation

Gearing up for our launch event. Register your seat for an exclusive peek at our new learning environment at Hxacademy.org/launch We have a great line up in store w/ @HXFoundation @BlackburstEnt @BrookeHXF @kathleen_lynam @DrJoeInguanzo @katieowens2 @ErykaNews @PRCExcellence

Exciting things in the works to advance the healthcare experience 🏆